Registry FAQs

How do I place an order from a Gift Registry?

To locate a registry, simply follow the steps below:

1. Click on the Wedding & Gift Registry tab, located near the top of our homepage.

2. Type in the first & last name of the registrant or co-registrant in the Find a Registry section.

3. Click go.

4. Identify the couple you are looking for and click on their name to view their registry.

If the registry is not listed, please call us at 1 800 GO BEYOND® (1-800-462-3966). Our Customer Service Representatives will be happy to assist you with your purchase.

How do I place a Wedding and Gift Registry order from outside the US?

Our website accepts credit cards with billing addresses within the United States, Canada, Mexico, Puerto Rico and United Kingdom. The items must be shipped to an address within the United States.

To place an order from a registry with a billing address outside of the United States, Canada, Mexico, Puerto Rico and United Kingdom, please choose from the options listed below:

Order via telephone:

-Our 24 hour eService Center can accept International purchases over the phone. You may review the registry online and call the center to place your order at your convenience. The toll free number is 1-800-GO-BEYOND (1-800-462-3966) or you may call us at 973-826-6500.
-You may also choose to supply us with your telephone number and a convenient time to call. We will have a bridal consultant call you and process the order right over the phone.

Order via e-mail:

You may choose to select the items from the registry, and e-mail the following information to us at customer.service@bedbath.com:

-Name as it appears on credit card
-Cardholder's billing address and contact number
-Registry number and items
-Request gift wrapping for nominal fee of $2.99, if applicable
-Gift message to registrants
-Shipping method - standard (3-8 business days), expedited (2-3 business days), or express (1-2 business days)

We can call you for your credit card information once the order is placed. You may also call us once we provide your order number.

How do I update purchases on my registry?

Simply email us at customer.service@bedbath.com , or call us at 1-800-GO BEYOND® (1-800-462-3966) or visit one of our stores Store Locator. Be sure to provide your registry # and the exact item and quantity purchased.

How do I receive additional announcement cards for my event?

You can get additional announcement cards by visiting any Bed Bath & Beyond store or by calling 1- 800- GO BEYOND® (1-800-462-3966). For personalized announcement cards, please visit any of our stores.

Why do some items show on my registry without a picture?

Items listed on the registry that do not have pictures are not stocked in our warehouse. Though our website features most of the items found in our stores, we do not carry all of them in our warehouse. Your guests will still be able to purchase the item online or by calling 1- 800- GO BEYOND® (1-800-462-3966).

How far in advance of the wedding should we register?

Register as soon as you get engaged. There are many occasions prior to your wedding and registering early helps your guests find the perfect gift for you.

Do we need an appointment to register?

While we recommend that you make an appointment at a time that is most convenient to you, our dedicated Registry Consultants are always available, ready to make the whole experience fun and stress-free. Just walk into the store nearest you Store Locator or call to make an appointment.

What do I do if my wedding registry is not available online at bedbathandbeyond.com, wedding channel.com or theknot.com?

In the event that your registry is not available online, you should email customer.service@bedbath.com or call
1-800-GO BEYOND® (1-800-462-3966).

What if I receive duplicate gifts?

No problem- you can return or exchange any gift on your registry. Ask around- recent brides will tell you that
Bed Bath & Beyond's return policy is one of the best reasons to register here.

For how long will my registry be available at Bed Bath & Beyond?

Your registry will remain in our system for 24 months after the date of your event. Great for anniversary gifts and holiday gift giving!

How do I update my personal information on my registry?

To make changes to your personal Information, log into your registry and:

Click on "Edit our information" located directly above your registry list.

Click the "edit box" in the section you would like to change. Make the necessary changes and click "save".

If you prefer you can contact 1-800-GO BEYOND® (1-800-462-3966) and a Customer Service Representative will be glad to help you.

I am moving soon, how do I ensure my gifts will arrive to my new address?

To change your future shipping address:

Log into your registry and click on "Edit our information" located directly above your registry list.

Click the "edit box" in the section you would like to change. Make the necessary changes and click "save".

If you prefer you can contact 1-800-GO BEYOND® (1-800-462-3966) and a Customer Service Representative will be glad to help you.

My local store doesn't carry luggage? Can my guests still purchase it for me?

Yes, of course! Any of our hundreds of thousands of items may be ordered in any of our stores. Guests can also purchase luggage online. Any item that is on your registry but not available in a store will ship for free.

My local store doesn't carry fine china? Can my guests still purchase for me?

Yes, of course! Any of our hundreds of thousands of items may be ordered in any of our stores. Guests can also purchase fine china online. Any item that is on your registry but not available in a store will ship for free.