Yes! Bed Bath & Beyond is back with a new website and app where you’ll find all the quality items you know and love. And now we’re offering an even bigger “beyond” with a wide selection of furniture, decor, rugs, and more to help you create the home of your dreams!
What happened to Overstock?
Overstock is now Bed Bath & Beyond. You’ll still find all the home products, deals, and affordable prices you love from Overstock on the new Bed Bath & Beyond website and app. Your Overstock account, order history, and saved items are available just as they were before this exciting change.
What exactly is changing?
We’re bringing together the best of Bed Bath & Beyond and Overstock to create a single online shopping destination, all under the Bed Bath & Beyond name. You can shop a huge selection of the top home furnishings brands at a great value.
Will Bed Bath & Beyond stores be reopening?
While we don’t have plans to reopen stores, we’re excited to offer you endless aisles of your favorite products from the convenience of our new Bed Bath & Beyond website and app.
Will buybuy BABY or Harmon be returning?
buybuy BABY and Harmon are no longer affiliated with the new Bed Bath & Beyond.
Can I purchase the same products and brands?
For Bed Bath & Beyond customers: You’ll already find many of your favorite products on the new Bed Bath & Beyond website and app. And, we’re adding more of the brands you expect from Bed Bath & Beyond every day. Subscribe to our emails to be the first to hear about new products.
For Overstock customers: Yes! We’re keeping all the furniture and home furnishing products you love, while adding a bigger selection of kitchen, bedding, and bath favorites from Bed Bath & Beyond. Expect the same great value and service, too.
What is the status of my order?
For Bed Bath & Beyond orders: Orders placed prior to August 1, 2023 will need to be tracked via the carrier who will be delivering your order. To see the status of your order placed as of August 1, 2023, simply Log in to your account to check on order status at any time.
For Overstock orders: Rest assured, there will be no changes to orders you’ve recently placed on Overstock. Log in to your account to check on order status at any time.
Can I return an item I purchased?
For Bed Bath & Beyond purchases:All sales are final for Bed Bath & Beyond purchases made prior to August 1, 2023 and are no longer eligible for returns.Purchases made as of August 1, 2023 are eligible for a return within our standard 30-day window, with a few special exceptions. Please visit our returns and cancellations Help Center for more details.
For Overstock purchases: Most items are eligible for returns within our standard 30-day window with a few special exceptions. Please visit our returns and cancellations Help Center for more details. To initiate a return, visit the My Account page.
Are any purchase Terms & Conditions or other policies (e.g., warranties) changing?
Please visit our Help Center for the latest policies and Terms and Conditions for orders placed through the new Bed Bath & Beyond website, including a subset of warranty and return policies that are specific to certain types of products.
How is shopping on the mobile app changing?
The Overstock app will be rebranded as Bed Bath & Beyond by Overstock. Our new app is here to make creating your dream home easier than ever before. Click here to download the new app, where you can access all your rewards, get app exclusive coupons, shop unbelievable sales, and more. We are also offering a special, exclusive coupon just for downloading the new app.
I have a Bed Bath & Beyond gift card. May I use it on the new website?
We are not able to honor gift cards that were issued and unused. Gift card balances from preexisting digital and physical gift cards expired under previous Bed Bath & Beyond ownership.
Does the new Bed Bath & Beyond offer gift cards?
Yes, new Bed Bath & Beyond gift cards are in the works! We expect to release both physical and eGift cards in the fall so check back soon if you’d like to purchase a gift card. In the meantime, all Overstock gift cards with active balances will continue to be honored on the new Bed Bath & Beyond website.
Are my coupons still valid?
Bed Bath & Beyond coupons: We are only accepting Bed Bath & Beyond coupons sent on or afterAugust 1, 2023. We’re always looking to offer you a great deal. You’ll receive the greater discount between what you would get through a coupon or our ongoing set of online sale items.
Overstock coupons: Yes! All current Overstock coupons will be honored under previous terms. Simply apply your coupon during checkout.
Is there a Welcome Rewards loyalty program?
Yes! The new Welcome Rewards loyalty program is based on Overstock’s legacy Club O program. If you are a current Overstock Club O member, your account has not changed. You can simply log in to view rewards and manage your account. If you were a member of Bed Bath & Beyond’s old Welcome Rewards program, you may activate a new account using the same email address.
We are pleased to offer a free Welcome Rewards account to members who had a rewards balance in May 2023 or were active Welcome Rewards+ members as of May 2023. Visit our Welcome Rewards FAQ page for more details.
What is happening to Club O?
Club O is now Welcome Rewards. All your Club O rewards are intact under the new Welcome Rewards brand name and your login credentials are the same. We’re excited to offer you more products and perks than ever before!
Are there tiers in the new Welcome Rewards loyalty program?
The new Welcome Rewards program only has one tier, with plenty of money-saving benefits, at a membership fee of $19.95 per year. Click here to see all the perks of membership.
I had a registry at Bed Bath & Beyond. Is it activated on the new website?
We are not offering a gift registry program at this time and do not have any previous registry account information available. However, we look forward to offering a gift registry in the future.
Who should I contact if I have other questions?
We encourage you to visit our Help Center for a full list of detailed FAQs and information on our policies for returns, cancellations, and more!