About My Order
We’ll email updates as we process your order, including carrier tracking details for shipped orders and order status. You can track your order from your shipping confirmation email, by visiting our website or logging into your Bed Bath & Beyond account.
Tracking information can take up to 24 hours to appear after your item ships.
Note: If an order includes multiple items, each may have separate delivery dates and tracking information.
Please see the tracking instructions below for using our app and website:
Bed Bath & Beyond App
1. Sign into your account.
2. Select My Orders.
3. Scroll to the order you want to track.
4. Click on the Tracking Number.1. Sign into your account.
2. Click Order History under Account Settings.
3. Select
- Is your order still being processed?
- As your item(s) are shipped, charges will post to your credit or debit card account.
- For more information regarding your order status, click here.
Was one or more of your items canceled in the order?- We do not charge you for the canceled items, but your card may reflect a temporary authorization hold. The funds will become available once your bank releases the hold.
Why are there pending charges on my account if my order was not successful?
- Each time you click on the "Place My Order" button, a pending charge is posted to your account, even if the order was not successful. If the order was not successfully processed, this could be due to the billing address not matching the credit/debit card being used. We rec
- The item is out of stock.
- Limits on available quantities.
- Additional information is needed by our Order Inquiry department.
Canceling an order is one of the last things we want to do, but some situations come up where cancellation is the best option to save you time and money.
You will receive an email like the one below if any part of your order is canceled or if additional information is needed to process the order. You will not be charged for the canceled items. However, you may still see an authorization on your account. Click
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