360 S9 LiDAR Dual-Eye Vacuum and Mop Combo Robot Cleaner in White

4 months the robot is broken, manufacturer is nowhere to be found. no information from the store where is bought the robot.

Although I think that I downloaded the app on my phone correctly,, I couldn't do much with it. I couldn't schedule a cleaning, do a spot cleaning, do a quick clean, mop and vacuum or anything else that you are supposed to be able to do. And I also could not get the remote to sync with it either. It took 4 hours to do my 2,200 square foot house, 3 bedrooms, 2 baths, great room, kitchen with eating area. Phone support was not available for my S9 model either and the email support was useless. I ended up returning it and buying a Roborock S6, which I was able to sync with my phone and program much easier.

The robot maps out the apartment well and does a decent job in sweeping end mopping. However, if you have a slightly high transition (usually in the bathroom) then the robot will get stuck. He gets stuck on the bathroom rug also. You need to constantly remove hair from the main brush if you have a dog at home that sheds. I have to clean this robot out everyday. It’s better than having to clean the floor but it’s still work. You cannot turn this robot upside down or water will get into the motherboard and will fry it. But it’s an overall quiet machine.

[This review was collected as part of a promotion.] This robot vacuum has been running in my home for about 2 weeks now and I must say overall, I am very impressed with the features on this model. The app is extremely detailed and has the potential of being overwhelming if you are not super tech-savvy. The set up was fairly easy although this only will run on a 2.4 so be aware of that when you set it up. The map feature of this robot is highly accurate and detailed. I know exactly where it is while it is running so if it happened to have a problem during a run, I know which room it is in and avoid searching the entire house. A great time saver! You can customize the map of your house and create invisible barriers so it stays out of sensitive areas like a toy room. This robot likes to talk a lot as well so be prepared. A great feature is the settings on the vacuum itself. It has a quiet mode, turning the suction way down and I must say, it can be under your feet and you won't know it is there. You can watch TV or talk on the phone while it is running. The MAX level is only slightly loud enough that you may have to turn the TV up but I found I didn't have to. The dust bin is small and needs to be emptied frequently. The mop function of this vacuum is just ok. I will most likely not use it. It is a damp mop function only and would be great on an extremely smooth flooring. I have engineered hardwoods that have a hand-scraped finish making them slightly uneven. The mop does not push down hard enough to compensate. It simply skims the surface. I would give that feature about 2 stars. If you are seeking a robot mop that will clean your floors, this is probably not the robot for you. I have yet to meet the robot that does a great job mopping and the search continues. Overall, it's a nice addition to the house and the tech features are great!

[This review was collected as part of a promotion.] I haven't had a robot cleaner for several years and it's very impressove to see how far the technology has come. This is very easy to use and the lidar let's it navigate my home with a lot of ease. There are also so many easy to use features and options on the app. All in all I really love this product!

[This review was collected as part of a promotion.] The S9 LiDAR Dual-Eye Vacuum+Mop Combo Robot Cleaner is a welcome addition in my household! I have 2 dogs that shed terribly so my house constantly looks like i need to sweep and vacuum, even if I've just done it the day before. The S9 LiDAR Dual-Eye Vacuum+Mop Robot has really helped take a load off me when it comes to these certain chores. After reading through the manual, I proceeded to set up the Robot as I followed along the instructions again. The instructions were clear for the most part and set up was easy. It then will create the maps of your floors. The robot can hold multiple floorplans so it makes cleaning different floors much easier. You can also create no go zones, or zones you would like double passes in. The Robot cleans all surfaces and tell hardwood floors from carpet so it knows which areas to mop. The Vacuum and mop functions both work great and I have zero complaints. I love that you can have the robot vacuum and mop at the same time! So convenient! You can adjust the suction strength of the vacuum and the wetness level of the mop. When the suction is at the highest, it can get a little loud but I find that I would rather listen to an annoying noise for a bit in order to get my floors the cleanest possible. If the battery ever dies, it knows to go to its dock to recharge and it will finish up where it left off once its fully charged. It also comes with 2 reusable mop pads. I am very happy with the S9 LiDAR Dual-Eye Vacuum+Mop Combo Robot Cleaner and cant recommend it enough!

[This review was collected as part of a promotion.] First off the kids love it they name him Kevin! The phone app is very user-friendly and so it the robot. It not only vacuums and does a wonderful job at it. We have 5 kids and 2 dogs and 2 cats. It vacuums carpet, tile, vinyl and whatever flooring you have. Did I tell you this robot mops also and does a better job than the kids! Has a wonderful battery life ours cleans kitchen, living room, hall ways and bathroom. The robot has learn how to move freely through out the house and even returns home when it is done. We love it and I am sure you will also!