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I purchased these last month to hang up garland for Christmas. I have used these in the past and they have worked great. They must have changed the adhesive. The adhesive now is clear and thin and does not stick to anything. The ones in the past were a sticky white foam adhesive. I cleaned off the area first and let the adhesive stick for awhile. I hung up the garland and hooks came falling off! Ugh!
Originally posted on command.com
I bought these 3 days ago and used on a mirror behind fireplace. Followed exactly how to use and apply . Not only was the sticky part on the mirror not very sticky but after 4 hours abd barely touching the clear part that attaches came off in my hands. I even wore nitrile gloves to avoid any oil from skin. Old stock? I found a 5lb hook I bought 4 years ago with adhesive package, never used and stored in plastic bag in cool dark place. Same thing. Adhesive didn't work. And yes, service of mirror cleaned with alcohol and dry.
Originally posted on command.com
I like these, but 3M does not appear to offer refill backings. So these are not reusable. What a shame!
Originally posted on command.com
Hello, we do offer replacement refill strips for our Mini Hooks. Our packaging instructions provides what size strips are to be used. This product uses our small clear strips. You can also find this information on our website. If you need further assistance, feel free to connect with our product support team at 800-934-7355 and reference this case # 35870111.
I went to use a second hook from this package, and found that ALL the adhesive is no longer sticky AT ALL. The strips are dried out and yellowed. This made me very sad because it meant I couldn't do the project I was about to do for my son's birthday. It also made me think that perhaps the first hook I installed fell off not long after I put it up NOT because it was installed in a shower bathroom... but because in fact the adhesive simply was not formulated to last. This package is NOT old at all.
Originally posted on command.com
Hello, we apologize for the troubles you are having! We would not expect this product to behave this way, when used in any area but the bathroom or shower. However, we do offer a bath foam adhesive strip that will work much better. It will be hard to explain if other factors are going on as well. If you wish to provide more information, our product support team is available at 800-934-7355 and referencing this case #35707185. Thank you for posting your review!
I bought these for a college dorm to hand stuff up, I ended up using only one of these as I had other command strips that I found to be more useful for the things I needed to hang. I used one and decided to take it down however it ripped paint off the wall. I pulled it off just as I would any command product however unlike the others this one ripped the paint. As mentioned I used it in a dorm room meaning I’m going to be fined who knows how much because of this. I wouldn’t recommend this specific command product and now I’m going to have to pay a minimum of 30 dollars.
Originally posted on command.com
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our product support team at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #35494716. Thanks again, and we look forward to connecting with you!
The adhesive on the strips is defective. It has no "stickiness". The strip just slides right off. I can't use any of them.
Originally posted on command.com
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT and reference this case number 35038679. Thanks again, and we look forward to your call.
I bought these in the beginning of December thinking they compared to the mini white hooks. They absolutely do not. The mini white hooks I put up no problem at all, they're still holding my lights I out up 2 weeks prior to the clear ones I bought. I bought the 18/24 pack and by the time I hung up the 2nd clip, the first one fell. I then went through and prepped the spots I was going to put them. That didn't help either. In less then 2 weeks they have all fallen down and I learned my lesson not to buy the clear strips because they are NOT the same.
Originally posted on command.com
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do offer the Mini Hooks in the General Purpose and Clear and have some similarities and some differences. The adhesive formula is the same but due to the thinner profile of the Clear Strips, they will work best on flat smooth surface that are painted and do not recommend using on textured surfaces. Along with applying the clear strip to the surface first, then adding the hook. In addition to the rest of the strips. If you wish to discuss further, we would appreciate the opportunity to gather further details. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #29663754. Thanks again, and we look forward to connecting with you!
I bought these recently to use in my home. When I tried to apply the strip to the wall there was no adhesive on the strip. All of the strips I tried were the same way. I was not at all happy with this product. Usually Command Strips are my go to for hanging things in my house.
Originally posted on command.com
We are sorry to hear of the trouble. We do not expect the product to be as described. We would love to learn more and ask that you connect with our team by chat www.command.com or by phone 800-934-7355 M-F 8:00am-4:30pm CT referencing this #28789017. Thank you for posting and we look forward to connecting with you!
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