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My husband and I found this and ordered it for our first baby. We thought the features were cool at first like how you can listen through it and play music. However, actually using it has been painstakingly annoying as the app lags, is outdated, and the music/sounds change randomly to whatever it wants. What alarmed us the most is the way the device reads the VOCs. We have gone into “alert” level and the app doesn’t give you any more information than “you should leave the room.” We noticed a pattern over time that certain alerts would go off at certain times of the day. We ended up getting our air checked and bought an actual air purifier with no issues but the device still reads the air as “alert.” And don’t bother trying to reach out to customer service. The chat option is useless as no one is ever on and no one ever replied to my emails either. I’m extremely disappointed. The product looks expensive and “cool” but fails in every way possible. The quality of sound is terrible, the app is horrendous to navigate and doesn’t function properly, and the way it supposedly reads the air quality feels rigged and untrustworthy. I wish I had not waited until my son was born and I’d have returned it by now.
Originally posted on buybuyBABY.com
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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