Ratings Snapshot
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Ratings Snapshot
I have wanted this product for over a year and finally caved. I clean my floors daily due to a senior pet. I own over 5 floor cleaning tools including a sweeper, steam mop, dry mop, vacuum and robotic vacuum. I bought this all-in-one tool in hopes that I could avoid using all the other floor tools. After using this Crosswave, I am pleased with the results but would like to address some concerns that some should know. So aside from it doing its job as guaranteed, here I go: 1. It's a compact machine but is somewhat heavy. I have carpal tunnel and do find myself having to grip this unit to move it. I wish it higher power to get it moving easily on its own. 2. The roller doesn't cover an inch on the sides nor the front of the machine. Most crumbs fall into corners or creases along the baseboards. This means you will have to sweep the crevices before use because this will not reach in those areas. This isn't a huge ordeal but when we're trying to eliminate other floor tools for convenience, this is an inconvenience. 3. It swivels well but when you have to angle the machine, the floor solution will leave marks. You'll have to learn to angle it smoothly or just accept that you have to keep back-cleaning to remove the floor solution marks. 4. The power buttons on the handle are located at a very convenient place but if your hand/grip slips down and hits the button, which happens a lot, you'll accidentally shut off the power. 5. In hard to reach places (under tables, chairs, etc.) where you have to extend your reach with the machine, the machine will lift up at the base and will not touch the floors. This makes it impossible to clean hard to reach places unless you rearrange furniture. Overall, this Crosswave was made for multi-use convenience, and it is without a doubt convenient to use. It cleans floors and does the job well. With the imperfections I listed, I feel like the machine is priced too high, especially when you still have to buy floor solution over time
Let me start by saying this is my 4th machine to break since 2018. My first was the crosswave and that one broke twice. On my third machine, I chose the Pet one since I own two dogs. I bought 2 since my home is so large we can run both and cut our cleaning time in half. I purchased them in October 2018 when I returned my broken crosswave. I decided to go with two this time. Over the past two weeks, both machines have been leaking di a rty water out of one and the other refuses to vacuum the water up. Wednesday the one that kept spilling dirty water out started smelling like it was going to catch on fire so that machine was retired. Then last night the one that wouldn't vacuum any water up at all complete quit. This is not Bed, Bath and Beyond problem but I do believe they need to stop selling this product. $300 machines should not break every six months requiring the consumer to replace the machine. Also, the machines brush heads don't scrub anything! After using this machine I dare you to take a clean white towel over the area you just cleaned and you will be shocked to see that the floor is still dirty. This is unacceptable! We purchase these products to clean our homes not to push the dirt around on the floor while a brush head grindes the dirt deeper into the floor! For $300 this machine should leave a floor spotless! Also, before someone asks am I cleaning the brush heads, "Yes I am, in fact, I change the brush heads three times each time I clean!" Please, save your money, time and purchase a machine that works!
3409 ? 'Showing 3409 out of ' + (reviewSummary.TotalResults || '3409') + ' reviews' : 'Showing ' + (reviewSummary.shownReviews || '8') + ' out of ' + (reviewSummary.TotalResults || '3409') + ' reviews'"> Showing 8 out of 3409 reviews
[This review was collected as part of a promotion.] ok, so I had a hoover which I loved until you can't parts which dry rot out and I keep my machines exceptionally clean. After calling Hoover to find the part is not available but they would give me $25 off if I purchased a new one, like really? if I can't get parts why would I bother? So I purchased this machine after reading the good and bad reviews, and I will say one thing this machine cleans better than the Hoover primarily because of the roller, it reaches in deeper. I do have hardwood floors and found no steaks which others had complained about. No the question is longevity. Time will tell. So far I'm happy with it, I have 4 dogs and they can really get messy I did like the results on the area carpets, considering they were cleaned less than a month ago, I was really surprised at the dirt. Like I said time will tell
Originally posted on bissell.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I clean fort my daughter and she has hardwood tile and carpets I can clean them all with one machine!!!!
Originally posted on bissell.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Broke down, didn't turn off, roller stopped rolling, purchased less than a year, buying another one because it helps
Originally posted on bissell.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Does a great job with pet hair etc. I do wish it got in the corners a bit better but over all I love it. #Sweepstakes
Originally posted on bissell.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] #sweepstakes This machine has been such a game changer! I actually look forward to cleaning my floors. With 2 Golden Retrievers, and a newly built house surrounded by sand the Crosswave makes it easy to keep the floors clean. Not having to do it in 2 steps (vacuum then mop) is such a time saver, and the machine does an excellent job of both. I don't have many rugs, but being able to clean with the same machine is brilliant. So glad I bought it.
Originally posted on bissell.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I rarely write reviews, but this product deserves it's recognition! This has been by far the absolute best investment I've ever made to get my home clean. We recently moved into a new home that was not regularly maintained by the previous owners and they had numerous cats and dogs. Having a severe cat allergy, I've been ensuring the home is scrubbed cleaned top to bottom but all hardwood and tile flooring throughout 3400 sqft is daunting to clean so I did some research and ended up purchasing this crosswave. Let me tell you this product has already paid for itself. Always cleaning with clean water, it actually gets your floors clean and nothing is more obvious than when you clean out the dirty water tank just how dirty your floors may be! Some reviews complain about having to clean the crosswave after every use, but let me ask you, do you wash your silverware after every use or just keep using the same one? Exactly. Washing the crosswave after every use ensures you are A cleaning with a clean product and B the functionality of the unit is not compromised due to build up of any kind. I would recommend this crosswave to anyone and everyone. Absolutely LOVE it.
Originally posted on bissell.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Love how it makes my floor feel on my bare feet. Very clean.
Originally posted on bissell.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I have small white tile in my bathroom that I have used a steam mop on for years. I used my new CrossWave on it last weekend and was amazed on the amount of grime that came off it. Now the tiles are truly white along with the grout. Love, love this machine and it was so easy to use.
Originally posted on bissell.com
Reviewer received an incentive in exchange for their honest opinion.
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