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Bought this for my daughter for college .won’t work at all just nothing just took out of the box .
Originally posted on bedbathbeyond.com
Thank you for providing your feedback regarding your daughter's Black+Decker Handheld Garment Steamer. I’m sorry to hear that the steamer is not working. Our team has already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. The steamer has a two year warranty. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42272589 so that I may better assist you. We look forward to hearing from you.
[This review was collected as part of a promotion.] Took wrinkles out of clothing stored in tote bins for months that I thought would have to go to cleaners. pad for itself
Originally posted on blackanddeckerappliances.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I just received it 2 days ago. I wish it had a brush attachment. Plenty of steam
Originally posted on blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker Advanced Handheld Steamer. I'm sorry to hear that you were somewhat disappointed that the steamer did not come with an accessory that you would prefer, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new steamer will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42214199, so I can address any of your concerns.
Reviewer received an incentive in exchange for their honest opinion.
Good looking, not heavy but leaking!
Originally posted on bedbathbeyond.com
Thank you for providing your feedback regarding your Black+Decker Handheld Garment Steamer. I’m sorry to hear that your steamer is leaking. Our team has already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your steamer has a two year warranty. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42212048 so that I may better assist you. We look forward to hearing from you.
This product has the excellent quality that I have come to associate with the brand name Black and Decker. I used the delicate fabric frame for a rayon dress with soft pleats and it achieved the results that I wanted. I look forward to using this steamer with the upholstery frame for my drapes. Bottomline: Recommend this product as a GO TO for a hand steamer!
Originally posted on blackanddeckerappliances.com
I loved this product it worked wonders until I believe the voltage blew an entire hotel floors power and then we were really screwed because the steamer didn’t work at all once the power came back on.
Originally posted on bedbathbeyond.com
Thank you for providing your feedback regarding your Black+Decker Handheld Garment Steamer. I’m sorry to hear of the experience you've had with your handheld steamer. Our team has already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your steamer has a two year warranty. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42179338 so that I may better assist you. We look forward to hearing from you.
I was excited to purchase this. Followed the directions, it warned up but no steam came out. Other family members also tried it. It doesn’t work. I don’t like leaving bad reviews but this honestly doesn’t work and it’s going to be returned. Bummer
Originally posted on bedbathbeyond.com
Thank you for providing your feedback regarding your Black+Decker Advanced Handheld Garment Steamer. I’m sorry to hear that your steamer is not producing steam. Our team has already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your steamer has a two year warranty. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42176778 so that I may better assist you. We look forward to hearing from you.
Worked well
Originally posted on bedbathbeyond.com
Thank you for your feedback. I’m so glad to hear that you’re happy with your Black+Decker handheld steamer! Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com and reference 42158472 so that we may better assist you.
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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