Ratings Snapshot
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Ratings Snapshot
works like the wet swiffers I use on other floors in the house. The Bona does not ruin the wood and the finish stays nice and shiny.
I bought the product - went straight home and opened to clean my hardwood floors - but the pads were DRY - no wetness what so ever. I am really shocked. Is the product suppose to be dry?
Hello, Your satisfaction is important to us. Please call us at 877-289-2662 between 8:00 am and 4:00 pm MST, Monday - Friday. If you prefer to email us, simply complete the "Contact US" link found at Bona.com. We will be happy to help you. Best regards, Bona Customer Care Center
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After getting my hardwood floors refinished in 2019, I was advised that Bona made the best cleaning product (for hardwood) on the market. I invested in a number on Bona products and within a year I could tell something was wrong with my floors. Fast forward to this past Summer (2022) the condition of my floor became unbearable. After speaking to a Bona representative and being told it was “my fault,” $5,000 later I am getting my hardword floors refinished yet again. I will NEVER be purchasing another Bona product, not only did they ruin my floors (I know this for a fact because I have never used another product, other than WATER), customer help was useless and here I am out thousands of dollars. I would highly advise AGAINST any and all Bona products, useless you want to be told the only solution to the foggy mess was refinishing, yet again. See photos below for evidence- keep in mind the shiny spots are what the finish should look like, it was protected from this DESTRUCTIVE product by furniture.
Originally posted on bona.com
Leaves my floors with a white film residue and very dull, not shiny.
Originally posted on bona.com
When used with the Bona mop handle, the center or the pad does not contact the floor. The only way to fully use these pads is by hand on your knees. If Bona is really working to correct customer issues as they claim, why has this major flaw not been addressed?
Originally posted on bona.com
We greatly appreciate your time and feedback. Bona does take the comments of our customers to heart, and your experience has been relayed to the Bona Team. Please accept our apologies for any inconvenience you have experienced. Best regards, Bona Customer Care Center
I used the Bona Disposable Wet Cleaning Pads on our hardwood floors and ended up with a smeary, filmy mess! I don't even know how to clean this mess off the floors. Worse cleaner for hardwood I've ever used. I have used the Bona upright cleaner with sprayer and pad for several years with no problems. Will never use the wet cleaning pads again.
Originally posted on bona.com
Your satisfaction is important to us. Please call us at 877-289-2662 OPTION 1 between 8:00 am and 4:00 pm MST, Monday - Friday, to discuss your floor. We will be happy to help you. Best regards, Bona Customer Care Center
I did not care for these at all and I Love Bona products The pad had tons of product at first (almost too much) and then it was gone I could barely clean one small room Sent these straight back
The mop needs to have a full flat service. The only part of the pad that picks up dirt is the part of the pad that has the velcro attachment. The center part of the mop doesn't pick up much dirt as there is no flat surface for the pad to push again. A design flaw in my opinion.
Originally posted on bona.com
We greatly appreciate your time and feedback. Bona does take the comments of our customers to heart, and your experience has been relayed to the Bona Team. Best regards, Bona Customer Care Center
I couldn't believe I was ordering these, and this is my third box! I have only two small hard surface floors in my condo - Pergo and porcelain tile, and this makes keeping them clean a breeze! I use one pad for both locations, and BOOM. Done! They are slightly scented, but this is not very discernable. The pads do a great job and the floor dries fast and streak-free. It's a little indulgence for convenience, but I love the results and my floors are clean on a schedule now! I recommend these.
great cleaner for wooden floors
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