Braun Series 9 Wet & Dry Electric Shaver in Chrome

2 nd Razor. My Husband Loves this Razor. Needed a second one for Vacation Hm. Thanks.

I finally got used to the difference in shaving with the Braun vs. the Phillips shavers I have used for years, After owning the Braun Series 9 shaver for just under two years, the power button fell out a few weeks ago. It does not seem to be the best design; a metal "button" with an angled spring under it. It has never been dropped or abused - I always take an older shaver when I travel, so it has lived an easy life. But most importantly, their phone service is, in my opinion, unacceptable. I waited on hold for over 30 minutes and during that time, they state by recording that for any warranty claim, you must have a proof of purchase date. As I was pretty certain I filled out and sent in a warranty card, I thought that was pretty outrageous, but I waited online anyway... hoping to speak with someone for well over 30 minutes. During that time they state numerous times that "Because of Covid 19...." I finally gave up. Thankfully, I remembered that I had ordered the shaver online from Bed, Bath and Beyond and have just now found the purchase date. Now I dread spending what will likely be an excessive amount of time waiting for a service rep again to find out what-if anything they will do about the problem.

This Braun shaves You close,smoth and does not pinch or burn neck !Great if You don't shave Two Days,But not any longer.

This is my 3 rd braun electric shaver in past 6 years and same problem the power button keeps falling off. I bought one in Sept 2017 lasted to 2019 than bought another one again in Jan 2021. I need to get someone from customer service to address this issue. Not a cheap razor and same issue. I also just sent one to my son in Oct 21 hope he does not have same issrus

My Braun Series 9 gave a great shave…when it worked. The unit required repair just before the 2-year warranty was about to expire. By the 3-year mark it is dead as a door nail and the company seems to have no interest in standing behind its product. Braun’s local service center estimates repair costs of $160 to replace battery, circuit board and stand. I’m already into this shaver for over $300 and will not continue throwing good money after bad. For the expensive pricetag, my expectations of a well-engineered and long-lasting product were not met. I would not purchase again from Braun after this bad experience.

It is a Braun so it does shave you very well. I have a Series 7 and I think and feel that it still shaves me a good as this new one so I will be returning it for that reason.

The Braun shaver is a great product. It is certainly true to all promotional statements. Y the manufacturer Great shave!

The series 7 is just as good if not better, especially for the price.