Ratings Snapshot
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Ratings Snapshot
Was really glad I got the touch screen to set up everyone's favorite drink settings for them & it looks nice. The immediate warm up is amazing so it can make a coffee or espresso faster than any pod machine, and the and best quality using fresh beans. We hardly ever use a coffee machine unless we are making a more than 2 cups or need a full pot. The americanos with this machine are far tastier than a coffee dripper. The only difference I saw between this and the higher end Oracle is I have to tamp myself, but honestly its so easy to do and so much more precise. Tamping is tedious though since portafilter can overflow with grounds when grinding and create a small mess on countertop if you don't tamp carefully. I like how I can dial in temp settings for espresso, and milk. Favorite is the Auto frothing steamer. makes silky smooth texture better than I can doing it manually. Machine is built well and solid. Completely satisfied.
Had the Barista touch for a few months. Suddenly had an error pop up "Error 5" and I cannot navigate or use the machine anymore. Called Breville and they asked me to ship it to them for repair. Its been 3 weeks since I sent it and no update, I called them over a dozen times (twice as bad due to COVID when we need the machinethe most). Very disappointed since I've had a Breville for over 10 years (started on the barista express) Needless to say I would not be recommending this machine to anyone and I don't plan to buy a Breville product ever again.
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Do not recommend. Very dissapointed. We have had our Breville Touch for almost 5 months and we are not able to use it due to a code error 5. We have attempted to contact Breville and no response. After seeing the other reviews not even sure if it’s worth attempting to turn in seeing how terrible communication is as far as getting our machine fixed! This is a huge inconvenience especially for the amount of money we have spent.
The coffee was really good and we loved this product. Now, after 8 months we can’t even turn it on. Very disappointed
Originally posted on breville.com
Great machine! Comes with lots of accessories.
Originally posted on breville.com
Machine broke down, sent back no one has been in contact, have no clue what's happening? Did you receive it ? Have you fixed it? Who knows.... more communication needed.
Originally posted on breville.com
So easy to use and it makes great coffee. Also looks good and doesn't take up much space.
Originally posted on breville.com
We're about a month into our new Touch and we're both extremely happy with the results. First it's quick, easy, and painless to tweak the default settings to create our favorite brew characteristics. For me it's an American (with grind extended to 23 seconds to optimize for my granularity and particular bean) then do an espresso shot on top of that using the same puck - I kill the brew when the output color changes - to do justice to all the goodness the beans have to offer, then add some half and half. For my wife it's a latte using her favorite flavored creamer instead of milk or cream, and while she's not mechanically inclined, she finds that the automated frothing with temperature sensing makes the process very simple, allowing her to achieve consistently pleasing outcomes. I have to add that with the grind filling funnel attachment the entire process has become orders of magnitude cleaner than we experienced with a separate grinder and our older, much more basic espresso machine. I'm not wiping up grounds from the countertop at all, and the puck expresses much more cleanly into our countertop composting receptacle. Add that it looks great, wipes down easily, and heats up SO quickly. We're VERY pleased with the unit.
Originally posted on breville.com
I bought the product in November. When it works, it is great. We only use the machine at most 3 times a day. However, the grinder stop working after only 4 months. Luckily we are under warranty so Breville asked us to send the machine to a service center.
Originally posted on breville.com
I really like breville machines they are great for espresso coffee, but the touch breville that we have milk frothing is not accurate never had 165 or 170 degree milk temperature .
Originally posted on breville.com
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