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Ratings Snapshot
I bellyached over this purchase for several weeks before finally going for it. I bought it in December 2015, and this is my favorite kitchen appliance. It's even gotten me into home roasting my own coffee beans. My tips: - Use FILTERED or SPRING water. Never tap. I live in San Francisco and we have really good tap water, and I still only use it filtered. It makes a difference. - Use FRESH BEANS!! Just like it says in the manual, you want beans with a Roasted On date, not a Use By date. This will give you that rich caramel crema and sweet, slightly acidic espresso flavor. - Get to know the machine!! Watch the Oracle videos on the Breville YouTube channel to learn how to adjust the grind to draw a perfect espresso each time. If you change beans, you may need to customize the grind to these new beans. - Wipe down the milk frother wand immediately after use, and be sure to keep the nozzle holes clean and unclogged for perfectly-texturized milk. Happy coffeeing!
I bought this product a few years back and have run into solenoid problems. I saw they are still being sold but parts are no longer being manufactured. I don't understand why they are still selling and unsupported model.
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Seems to work well making good coffee
Originally posted on breville.com
I struggle with this type of purchase. Looking at the features, trying to pick out what exactly I want and then I ponder and ponder some more. For this purchase it was over 6 months. Trying to find the right combination of features. However, the Oracle with its dual boiler, makes perhaps the best flat white you can ever have at home. The shots are excellent. So far, the grinder and tamper have been flawless. The included knock box was sort of a surprise but definitely a need. For the person that wants a semi-automatic but doesn't have the time or patience to work on the grinding tamping skills this is the machine! Amazingly good and consistent! I had to tinker at the grind a bit, but 15 is a good number!
Originally posted on breville.com
After fixing the machine trough Breville one year ago, the machine start doing a lot of noises and the water not working properly. I have a softener in my home and I clean the machine every 200 shots. ( clean and descal).
Originally posted on breville.com
We have multiple of this unit due to the performance. We have had to pay special attention to water quality and our own maintenance procedure. There are several things that due to extensive use required maintenance and more diligence on our side however the management team stood behind the product and demonstrated their commitment to customer support and satisfaction. Like other products from this manufacturer - great quality and UI.
Originally posted on breville.com
Great machine-as usual is designed for the right handed.! Would like the top “ cup heating plate” made warmer for longer and quicker.wd. be good if retailer also first few lessons for beginner! Wd. Recommend.
Originally posted on breville.com
It’s broken often it and makes loud noise
Originally posted on breville.com
This is my third Breville coffee machine and my second Oracle which speaks volumes in itself.
Originally posted on breville.com
My machine lasted 10 years before I had any issues.
Originally posted on breville.com
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