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Let me start off by saying I do like how this cleanser makes my face feel however it is truly like water and I feel like I lose half a container by the time it’s gone. I do prop it up in the shower with the opening upwards rather than down but it still comes out in my hand like water. I even shake it vigorously before opening. It makes my skin feel hydrated and smoother but something has got to be done about the consistency.
Originally posted on burtsbees.com
I was going to reach out to customer service to ask if it is supposed to be water-like and not a gel and I came to the website and read reviews and know now that it is not a “gel” cleanser. I agree with the others who are saying that it is not in the right packaging. You open it up and it just comes spewing out unless you are tipping it back first. Might be better in a pump. It is my first Burt’s Bees skin product and so far I like it OK but I’m not a fan of the scent.
Originally posted on burtsbees.com
It appears my ol' standby Intense Hydration line has been canceled, so against my initial instinct, I gave it a try. I was right, but at least I tried it. My skin prefers creamy cleansers; anything that lathers dries it out, and this is a lathering cleanser. This should be marketed towards those with more oily skin than dry. I'm just disappointed that the Intense Hydration line was canceled, so now the journey for a new skin care line begins.
Originally posted on burtsbees.com
Thank you for giving our Truly Glowing Gel Cleanser a try, and we're sorry to hear it didn't meet your expectations. So we can turn this around for you, we hope you'll give us a ring at 800-849-7112 with reference number 210603-000083 so we may pull up this chat quickly. We look forward to your call.
I just purchased this new Gel cleaner. So far so good. It isn't too drying. I have oily skin and so far it is keeping my oiliness under control. It have a mild smell, not over powering. My dislike is the package. The hole is way too big for the gel. It makes a mess every time I open it, wasting the produce. Even for the other creams you carry. Make the hole smaller please.
Originally posted on burtsbees.com
So far so good. It is smoothing and cleanses well. I am 74 and trying this new product as it is affordable and seems like "fun". My dislike is how fast the gel spills out and makes a bit of a mess. I thought at first it was just my bottle, but realize that it is a packaging issue. I may squeeze some into a small bottle and use a finger to pat the gel on.
Originally posted on burtsbees.com
i was excited to buy this cleanser, first, because it was a gel cleanser and second, because it was burt's bees and it had that catchy title of 'truly glowing'. but after using it for a month now, i haven't noticed a difference it my skin. but i have gotten into the habit of washing my face more which is good. i also like how this cleanser doesn't make my skin feel tight & it smells pretty nice. but other than that, it is too runny for my liking (i thought since it's a gel it would be thicker) so too much comes out at a time. now i just double cleanse with this one (i'm not about to waste it) and another cleanser so i really get all the dirt off of my face. and that works pretty good.
Originally posted on burtsbees.com
I just purchased this and it leaves it’s scent on my skin and my skin feels very dry. The hole is a little large so the product comes out very fast and caused me to waste it because it fell. It smells nice but i thought it would be very hydrating. my skin is also very sensitive though. :,(
Originally posted on burtsbees.com
We appreciate you giving our Truly Glowing Gel Cleanser a try, and we're saddened to hear of your disappointment in the feel and dispensing. So we can turn this around for you, please reach out to us directly at 800-849-7112 with reference number 210511-000611. We hope to hear from you soon.
Please change the hole. It’s huge and no matter how I tried I lost so much product.
Originally posted on burtsbees.com
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