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Unfold mask and place on clean face. Smooth over surface. Wait for up to 5 minutes. Remove mask and gently massage excess formula into skin. No rinsing required.
Water, Glycerin, Actinidia Chinensis (Kiwi) Fruit Water, Propanediol, Salix Nigra (Willow) Bark Extract, Salvia Sclarea (Clary) Extract, Caesalpinia Spinosa Gum, Polyglyceryl-4 Caprate, Sodium PCA, Fragrance (Natural Fragrance), Potassium Sorbate, Sodium Benzoate, Phenoxyethanol.
Caution: Do not use on broken or irritated skin. If product causes discomfort, remove mask immediately and rinse face. If irritation occurs, stop use and consult a physician.
Ratings Snapshot
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This mask doesnt fit properly across the eyes. Doesnt stick well and cannot be smoothed over the face. The serum in the mask is wayyy to watery. Overall bad experience with the mask
Originally posted on burtsbees.com
The skin mask I thought it was going to be very gentle on my skin but instead it’s left a burning tingling sensation. I didn’t see anywhere that it’s supposed to do this and then my face can’t really read and started burning really bad and I broke out into hives I’m not using It really caused a burning sensation in my whole entire face I don’t suggest if you have sensitive skin using this product
Originally posted on burtsbees.com
Hey there. We're very sorry to hear our Hydrating Sheet Mask gave your skin a warming sensation, and we appreciate the opportunity to help. You may reach our team directly by calling 800-849-7112 and providing the reference number 220616-000308. We hope to speak with you soon.
Just bought these and when I opened to use there is only one under eye mask in the package. The package isn't open, still lots of liquid and says contains a pair but only one inside. Not really able to enjoy the full experience or benefit.
Originally posted on burtsbees.com
Using this face mask is anything but relaxing. The cut out for the eyes are incredibly small and I constantly had to readjust it to keep the product out of my eyes. I’ve had this issue with every one of their sheet masks so I will not be using this brand anymore.
Originally posted on burtsbees.com
Jessie, we're sorry to hear our Hydrating Sheet Mask was a good fit, and we appreciate you sharing your experience with this product. Our team is standing by to help, and you may reach us directly by calling 800-849-7112 and providing the reference number 220412-000324. We look forward to speaking with you soon.
I think some of the other reviews are for a different product. These are two small thin sheets that stuck on under your eyes. The natural oils in them are great for my sensitive and dry skin in the winter! I rub the oil over my whole face afterward and wish I could a whole face sheet or just the oil blend in a bottle! The rose hip and jojoba are so great for dry skin. And the evening primrose is great for my ‘older’ eye bags too! Lol! 10/10 for this product!
Originally posted on burtsbees.com
You had an award winning product with this face wash and for whatever reason you stopped making it. I pray this sheet mask will melt away dry skin like the facewash did. I don’t know why you would stop making the best facewash you ever made but I guess the word didn’t get out there to enough people how good it was.
Originally posted on burtsbees.com
Strong fragrance, bad fit, and I can’t believe they call these hydrating when the ingredients don’t match that claim at all. There’s glycerin and that’s it, everything else in there is irritating. No wonder people don’t like these.
Originally posted on burtsbees.com
Thanks for sharing this feedback, Veronica. We're truly sorry to learn the fragrance, sizing, and ingredients of our Hydrating Sheet Mask let you down, and we'd like the chance to get back on track with you. We can be reached at 800-849-7112 and can quickly access this exchange using reference number 211018-000777. We hope to speak with you soon.
As others have mentioned, these were like a giant alcohol prep with eye holes and the liquid went everywhere. They weren’t relaxing and left a weird residue on my skin. All of us who tried them agreed not to do a second time.
Originally posted on burtsbees.com
We appreciate you giving our Hydrating Sheet Mask a try. We're sorry to hear it wasn't what you expected, and we'd like the chance to make it up to you. We can be reached at 800-849-7112 and can quickly access this exchange with reference number 210928-000092. We hope to hear from you soon.
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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