Ratings Snapshot
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Ratings Snapshot
I bought this just before the holidays. This is large enough to cook a spiral ham (roughly 8 lbs) in or to make a double batch of chili or stew. It’s the perfect size when cooking for a crowd. It held roughly enough chili and stew for 20 people. I love that you can program the timer in 30 minute increments.
Is there a replacement bowl for this crockpot mine is broke
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I've had this amazing slow cooker for years and use it frequently. Now when I turn it on the power button blinks green. When I select 4 hour, it highlights for a sec then goes back to rapidly flashing green at the power. Can I replace the outer part? The ceramic pot is fine. I just can't get it to power on or stay powered on :(
Originally posted on crock-pot.com
Great product and cooks fantastically, very poor wire connection at the bottom which has aged and wire sheathing cracked and has a electrically shorted. looks like I have to dispose as is a non serviceable component.
Originally posted on crock-pot.com
I love this crockpot. My ceramic bowl has cracked and want to know if I can buy a replacement for this crockpot?
Originally posted on crock-pot.com
I have had this ceramic coated crockpot for several years and I love it! The best feature is being able to brown my meat on the stovetop. It eliminates the need to use an extra skillet to brown my meat.
Originally posted on crock-pot.com
The equipment is great as with all crock pots (as long as you don't get a crack in the pot) but the easy clean feature is not worth the extra $$. After 1 use, this lining that reminds me a lot of teflon, began chipping off which tells me we ingested it. I would much rather have a classic pot that won't hae this risk. I don't think we can even use this pot anymore since we can never sterilize the exposed area anymore. And, its not any easier to clean than a regular crock in my book
I only used this once. I used it on high for 4 hours. The outside of the crockpot get SO HOT that you could actually burn yourself if you touched it, or accidentally hit it with your arm. I liked a lot of the features of this crockpot, but due to the fact that it gets so hot, I will return it after only one use.
Originally posted on crock-pot.com
I was happy with this crock pot until the lid started accumulating gunk under the handle. I tried to unscrew it and the screw is disintegrating! (I hope it's not doing that during cooking, too.) No replacement parts available - it's not right that I have to throw away the entire thing because the top is broken. (And no, I haven't found a lid that will stay on safely.) I won't buy anything else from this company.
Originally posted on crock-pot.com
Hello. Thank you for taking the time to submit a review. We are extremely sorry to hear about the issue. We understand your disappointment and we apologize for any inconvenience that this may have caused you. Here at Crock-Pot, we make our products with the highest quality materials and we expect them to last and work properly. We would like to encourage you to contact us directly so we can find the best solution for this issue. Please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot® Consumer Care
A few months after receiving this as a Birthday present the pot cracked so the crockpot is unusable.
Originally posted on crock-pot.com
Hello. We are extremely sorry to hear that the stoneware of your CrockPot has cracked. We understand your disappointment and we apologize for any inconvenience that this may have caused you. Please allow us to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be your go-to kitchen appliance. For further assistance, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you! Crockpot® Consumer Care
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