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Ratings Snapshot
I have been researching food processors for weeks to try and get the best deal for my money. I wanted a quality unit that would last. Just as I was about to make my final choice from my list of four, my Cook's Illustrated magazine arrived. They had done an unbiased test of full size food processors. This was the only unit tested that received a perfect score for each of the six categories (chopping, slicing, shredding, mixing, pureeing, ease of use). After using it I must agree wholeheartedly. It is also VERY quiet (my husbands main complaint of the previous one). I am so glad I saw this review before my purchase because I was going to buy the lesser expensive (by only $15) Elemental 11, which didn't fare nearly as well. I wasn't planning on spending this much, but I had a 20% off coupon and the free shipping helped also. THIS ONE IS WORTH THE MONEY AND YOU WON'T BE DISAPPOINTED
I purchased a new unit. Inside was packed perfectly - looked uninterrupted, factory packed. Inside, the food process blade is NOT A NEW PART. Seriously, it is used - it is discolored and smells like spicy food! Maybe it was a refurbished part that got mixed up in the assembly line. I called Cuisinart Customer Service to explain, willing to take picutres or return the blade to them, requesting a new blade. The rude rep told me that I would have to pay for a new blade to be shipped to me under their 3 year warranty, or I had to return it to the retailer. What? I just bought it. I work for a manufacturer. I know it will cost the manufacturer FAR more for me to return the entire unit to the store, where the store will either charge Cuisinart back at 100% of invoice cost and destroy it, or charge them to ship the entire unit back to Cuisinart. So I explained that to the rep and she basically told me she didn't care, that was their policy, either I pay for shipping or return it to the store, and then she HUNG UP ON ME!!!! Wow, she actually hung up on me. I couldn't believe it. I'm returning the unit to the retailer and getting my money back. You lost a customer Cuisinart. This is not how you treat a customer.
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It can seem like such a hassle to pull out the very heavy food processor in order to chop, grate or slice, but in reality, it saves so much grief to have a very efficient machine save literal hours in the kitchen. This is a very flexible size and is very versatile.
Originally posted on cuisinart.com
Works wonderful with all items, even soft cheese. Extremely quiet. Base is extremely sturdy.
Originally posted on cuisinart.com
This was my first upgrade since 2004. Great new features
Originally posted on cuisinart.com
Great Food Processor! Need option to purchase complete blade set at time of purchase or after. If that were an option I would rate it at 10 stars if I could.
Originally posted on cuisinart.com
I'm very pleased with this purchase. I was surprised by how easy it is to use and how fast it is to deliver the results that I want. The quality of the product is apparent as soon as you take it out of the box. More importantly, this food processor delivers consistently good results.
Originally posted on cuisinart.com
This food processor works great for small and large jobs.
Originally posted on cuisinart.com
Sturdy, powerful and easy to use and clean. Very pleased.
Originally posted on cuisinart.com
i like the compact feature of this machine. not in love with the feed tube feature. installing/removing basket could be easier. does its job as a processor. made pasta dough with it in minutes.
Originally posted on cuisinart.com
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