Ratings Snapshot
{{/TotalResults}} {{^TotalResults}} Write A Review {{/TotalResults}} {{#TotalResults}}{{ReviewText}}
{{{ClientResponse.response}}}
{{ReviewText}}
{{{ClientResponse.response}}}
{{TotalResults}} ? 'Showing {{TotalResults}} out of ' + (reviewSummary.TotalResults || '{{TotalResults}}') + ' reviews' : 'Showing ' + (reviewSummary.shownReviews || '{{rows}}') + ' out of ' + (reviewSummary.TotalResults || '{{TotalResults}}') + ' reviews'"> Showing {{rows}} out of {{TotalResults}} reviews
{{TotalResults}} reviews · ratings
{{ReviewText}}
Ratings Snapshot
every use, evertime.... always perfect. wouldnt dream of using anything else
In the early morning before I was fully awake, I poured a capful of fabric softener (Downey Free) directly onto the clothes thinking it was the detergent. Not thinking this was a big problem, I washed and dried the load and then found fabric softener stains all over my favorite clothes. If anyone knows of a way to remove these stains, please tell me.
Oh no, I hate to hear you had staining with Downy. While it's rare for Downy to stain, it can happen if undiluted softener comes into direct contact with the fabrics in your washload. These greasy or wet looking stains can usually be removed by pretreating with Liquid Tide with Bleach Alternative, then rewashing with two capfuls of Tide with Bleach Alternative and the hottest water safe for the material. Sometimes it's necessary to repeat the treatment in order to remove all of the stains. Don't use bleach; it could make the stains more difficult to remove. If the stains are still there after treating them, it's likely they were caused by something other than Downy. The most frequent cause of blue staining in the laundry is dye transfer from another garment. Other possibilities include crayon and ink. There are removal methods for many common stains on the "Stain Detective" page of the Tide website at http://www.tide.com To prevent Downy staining in the future, we suggest diluting your fabric softener when adding it to your machine dispenser. Follow the instructions in your washer owner's manual. If you no longer have the manual just add one or two capfuls of water with the Downy. If adding Downy by hand, be sure to move the clothing aside as you add the softener to the rinse water. Hope this helps to save your favorite clothing!
368 ? 'Showing 368 out of ' + (reviewSummary.TotalResults || '368') + ' reviews' : 'Showing ' + (reviewSummary.shownReviews || '8') + ' out of ' + (reviewSummary.TotalResults || '368') + ' reviews'"> Showing 8 out of 368 reviews
I use this for allergies and it works better than other brands. One issue is the cap, I have to find help to open it
Originally posted on downy.com
i have poured some in new washing machine.. i guess i'm too old and blind?? noooo way i can read the directions etc...??? including being small..lt blue on white ??
Originally posted on downy.com
When you want to soften and protect your favorite fabrics, we understand wanting to make sure you're using your fabric softener right. We're sorry that you're having a hard time reading it, and we'd love to hear your thoughts about it, and share how to use it, since it will vary depending on what your normal laundry routine is. When you're free, please give us a call at (800) 688-7638.
We've a new bottle that upon opening was also in a gel form. Today I called the 1-800 number given here and which is also the bottle. Instead of getting to their service department i had to sit through a plug for some emergency medical alert device. When I told the lady I wasn't interested she continued to go over the reasons I should buy this service. Furious, I hung up.
Originally posted on downy.com
Please know, John, we always expect every bottle of Downy Free & Gentle Liquid Fabric Softener to be free flowing and in its best condition. It's possible the container you purchased may have been past its 'best by' date, which is 12 months from its production date. Additionally, thickening can occur if the bottle has been exposed to extreme temperature changes. We don't know what number you called, but if you dial 1 (800) 688-7638 any Monday through Friday, from 9 AM to 6 PM, EST, or from 9 AM to 5:30 PM, EST on Saturdays and Sundays, we'd be happy to help you with this. Bring your bottle with you when you call, as there'll be info on it we'll ask you to share. Talk with you soon!
We opened the bottle and the product was semi-solid like jello, not pourable. I will have to throw out the whole thing.
Originally posted on downy.com
We have many quality checks in place to ensure our products reach you in the best possible condition, so we're sorry to hear this. It may be helpful to know that this product can become thick or lumpy when exposed to extreme temperatures (either hot or cold). If it was frozen, it will appear much thicker (gel-like) and won't return to normal consistency on its own. To remove lumps/thickening, you can mix a capful of product with 1/2 cup warm water until blended, which will produce about 3 medium load doses. However, if it doesn't mix easily with warm water, we don't recommend using it. We'd be happy to learn more about your experience and see how we can best help. When you have a moment, please give us a call at (800) 688-7638.
Me and my two kids have sensitive skin and this is mu go to fabric softener it does an amazing job that you expect from Downey. Of you or your family has sensitive skin them this should be your go to fabric softener.
Originally posted on downy.com
When Downy switched to "Ultra" concentrated versions of their softener, the product is too thick and clogs our softener dispenser. Yes, we tried diluting it with water, but it does not dissolve well and still is a problem.
Originally posted on downy.com
We always want you to receive our fabric softener in the best possible condition, and we have many quality checks in place. We’re sorry that wasn’t the case this time around. Sometimes the product can become thick and lumpy when exposed to extreme temperatures, either hot or cold. The best suggestion for storing the product is to store it at room temperature in a cool dry place and to make sure to use it within one year. The product is still safe to use. To remove thickening, mix a capful of product with 1/2 cup of warm water until blended. The mixture would be approximately 3 medium loads. It is safe to use the entire mixture as long as you don’t exceed the fill line on your dispenser. We recommend not using the product if it doesn’t easily mix with warm water. We want to help you further, so when you have a minute, please reach out to us at (800) 688-7638.
This fabric softener is so thick it pours into washer dispenserIn clumps and won't filter through the dispensers it gets clogged
Originally posted on downy.com
We always want you to receive our fabric softener in the best possible condition, and we have many quality checks in place. We’re sorry that wasn’t the case this time around. Sometimes the product can become thick and lumpy when exposed to extreme temperatures, either hot or cold. The best suggestion for storing the product is to store it at room temperature in a cool dry place and to make sure to use it within one year. The product is still safe to use. To remove thickening, mix a capful of product with 1/2 cup of warm water until blended. The mixture would be approximately 3 medium loads. It is safe to use the entire mixture as long as you don’t exceed the fill line on your dispenser. We recommend not using the product if it doesn’t easily mix with warm water. We want to help you further. When you have a minute, please call us at (800) 688-7638.
Down fabric softener has been my go to for years. Delicate on fabric and a little goes a long way. I won’t wash bedding or towels without it, they just feel rough otherwise. The free and clear is perfect for kids bedding and delicate/allergy prone skin. Look no further than [product:ultra-downy-free-&-gentle-liquid-fabric-conditioner]
Originally posted on influenster.com
{{#TotalQuestions}} questions · {{/TotalQuestions}}{{#TotalAnswers}}{{TotalAnswers}}{{/TotalAnswers}}{{^TotalAnswers}}0{{/TotalAnswers}} answers · Ask a Question
Q: {{QuestionSummary}}
{{#UserNickname}}{{UserNickname}}{{/UserNickname}} {{^UserNickname}}Bed Bath & Beyond Customer{{/UserNickname}} ·
{{AnswerText}}
{{#UserNickname}}{{UserNickname}} ·{{/UserNickname}}
Originally posted on {{ClientName}}
{{/ClientName}}Originally posted on {{clientName}}
{{/clientName}}Q: {{QuestionSummary}}
{{#UserNickname}}{{UserNickname}}{{/UserNickname}} {{^UserNickname}}Bed Bath & Beyond Customer{{/UserNickname}} ·
{{AnswerText}}
{{#UserNickname}}{{UserNickname}} ·{{/UserNickname}}
Originally posted on {{ClientName}}
{{/ClientName}}Originally posted on {{clientName}}
{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
Free Standard Shipping with any online purchase of $59 excluding gift cards and store pick up items (merchandise subtotal is calculated before sales tax, gift wrap charges, and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Products qualifying for Free Shipping will be identified with "Standard – free”. If you select a shipping method other than Standard, shipping charges will apply.
The card is not active. Please enter another card or provide another form of payment for the balance.
Insert your gift card number and 8 digit pin number available from either your plastic or eGift Card.
Insert your rewards certificate number and PIN number to check balance.
Set it, then forget it! We will automatically ship your product based on the schedule you set. Coupons can be applied on your first shipment only. All other subscription shipments are eligible to earn My Funds rewards. For shipping details, please visit our Shipping and Policies page. You can cancel or manage your subscriptions online at any time.
Pre-order
Pre-order items can be purchased now and will be shipped out in the future based on availability. The estimated date shown is the date that the items are estimated to ship on. You will receive an email notifying you when the item is ready to be shipped.
Pre-order items are only available through standard shipping.
Backorder
Purchase now and we’ll ship when it’s available. The estimated date shown is the date that the items are estimated to ship on. You will receive an email notifying you when the item is ready to be shipped.
These items are only available through standard shipping.
An email will be sent to the address provided when item is in-stock. Unfortunately we cannot guarantee or reserve the stock of an item, so check back with us as soon as you can to place your order.