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I was interested in buying one but after reading the reviews I changed my mind.
Originally posted on dyson.com
Our last vacuum was a DC-07. Used it for 18 years. It was a great vacuum overall, and would still be going strong today, but my wife needs something easier to handle due to her bad back. She narrowed her choices down to two vacuums: the Ball Animal 3, and a competitor's. Obviously, given our positive experience with the DC-07, we went with the Dyson, and also because the competitor's model still uses bags (seriously?) which we didn't want to deal with. In terms of engineering, the Ball Animal 3 is impressive. The suction is incredibly powerful. In fact, it's so powerful that in some cases--like bathroom rugs, hallway runners, etc--it's actually a detriment because the rug buckles as you're pulling the vacuum back. My wife likes the head design; it's lower to the ground so it can get into tighter spaces under chairs, etc. I also like that you can see the brush bar while operating the vacuum, so you know whether it's spinning or needs to be cleaned. So as far as engineering and technology are concerned, the Ball Animal 3 is fantastic. The vacuum's Achille's heal, however, is its ergonomics. This is not an easy vacuum to use, and requires a fair amount of strength to push around. I'm 6'3" 250+ lbs, and by the time I'm finished vacuuming with the Ball Animal 3, my shoulder feels like it's going to fall off, and my back hurts for about a half hour afterwards, from the coccyx up to the middle. If *I'm* this stiff, sore, sweating like a pig, and gasping for air after using the vacuum, imagine what it must be like for my poor wife and her bad back! This vacuum does not "roll" or "glide" across the carpet, and frankly I also feel it's a lot harder to maneuver. On a positive note, though, the clutch mechanism is in a much more user-friendly location now (an electronic switch next to the power button versus having to bend over and manipulate a mechanical knob); but then Dyson goes and cancels it out by putting the suction adjustment slider in an even more inconvenient location than where the DC-07 clutch knob was. My wife likes the wand on this unit better than the DC-07. I disagree, but I do like that the tools can be directly attached to the hose now. That's probably the best improvement Dyson made, ergonomically speaking. Unfortunately, the main chassis/body still "follows" you around whenever you stretch the hose, getting in the way and making the job harder. The on-board storage of the tools isn't very good, either, and seems like it was more of an afterthought. The brush bar is much easier to remove on the Ball Animal 3. It's more of a sleeve that fits over the actual rotating mechanism, so no special tool is required to disconnect the drive belt from the roller bar. Lastly, both filters on the Ball Animal 3 are washable (the post-motor filter on the DC-07 wasn't washable and had to be replaced periodically, and was difficult to access). Now as for the construction of the Ball Animal 3, that remains in question. Some of the plastic, particularly in the handle and the flip-up wand end cap, is really flimsy and bends way too much. I feel like it's going to snap or permanently deform at any moment. However, being open-minded, perhaps the flexibiltiy helps _prevent_ the plastic from snapping. I don't know. Time will tell. I'm torn. On the one hand, I want the Ball Animal 3 to give us 18+ years of reliable service like the DC-07 did; but on the other hand, I am not looking forward to my wife and I (especially her) having to lug this thing around while using it. We may be back in the market sooner than later.
Originally posted on dyson.com
My wife recently purchased this model and all the accessories after Thanksgiving 2022. Today, we decided that we had used it enough to know that this was not for us. Our previous vacuum was a competitor which we loved and well the hose busted so we thought let's see what is out there. The Ball animal 3 extra has great suction but that is about it. It's not as advertised in the video and more. We hated how our competitor as it fell over when we used the hose attachment and when watching the video for this product it seemed that the hose was not like that and longer, meaning you could take out attachments and use the hose while the vacuum stayed stationary. This enticed us. Additionally the marketing shows a lady on stairs with the hose and the unit is at the bottom. Its laughable to see this and then try it. The unit again has great suction, but its bulky, heavy, falls over easily, does not click into place when you try to stand it into positoin and overall is not worth the money. We recently called to chat about this with Dyson and said that because its out of the 30 day warranty we were out of luck. We offered to exchange which would allow them to essentially get our barely used unit back to then clean and resale and then charge us likely more money for another vacuum and they still said no. We went the factory defect route and they still said no. Granted there was a language barrier on this situation but still our points were getting across. I am sure if the management and owner of Dyson saw and understood the struggles they would have no problem helping us out but we could not get passed the customer service rep on the phone who agreed with our position but was not able to assist. So, my recommendation would be, buyer beware. Stick to being impressed by the Dyson fans in the bathrooms and stay aware of the rest as the support is not there for the products should something occur before and after the 30-day warranty. Very sad as they took our money and did not want more of it frankly. Bad business!!!
Originally posted on dyson.com
Snagged this on sale at my local store for a steal. I have 4 dogs, 3 cats, and 5 people in my house. Some carpet, some hardwood. After 2 sharks in the past 3 years, I finally broke down and got the Dyson and I'm kicking myself for not doing it sooner. Only 2 days after my floors had been done, got the dyson and I did 1 rug, a high traffic area for us and the dogs. The amount of dirt that this thing sucked out is insane! It's like I've never cleaned this rug before. It is a little hard to push on the middle setting, and having the option to turn off the beater is nice. Lots of extra parts on this one, but worth it with my high ceilings, stairs, and shedding dogs. If you're debating or unsure, just do it, I promise you won't be disappointed.
This is my third Dyson, and second Animal. It moves smoothly over the carpet (which is cheap and thick), and cleaned it well. I changed the setting to hardwood/deep dirt and while it was harder to push over the carpet, it worked wonders! I'd take this any day over dog hair and dirt staying down in the carpet fibers. For those who complain about how hard it is to push, check your setting. You likely have it on the one for hardwood/no carpet. It was super easy to push over the carpet on the high pile setting.
Originally posted on dyson.com
The best vacuum I’ve ever owned!! The suction is super powerful I used my old vacuum and then this one right after and it picked up so much leftover dirt and pet hair! Yes it does take some time to get used to just because the suctions so strong. The hose stretches 15 feet so I can now just vacuum the stairs without worrying about carrying the vacuum with me
Has great suction power , so much so that to use the Hose it’s a fight constantly!! I have left the hose stretched out to see if it would help and nope 👎. I do like how clean the regular part gets my carpet.even though it does perform well for regular sweeping , due to the hose and the constant struggle I would return in a heart beat . I burned the box right away hoping it was as good as my rechargeable Dyson . I would not recommend this at all
In just the first use we realized that the Dyson Animal 3 was much better at picking up dirt than our old Shark for pet hair. We have several LLBean water hog rugs that are notorious for holding on to bits of grass, hay and pine needles. In just the first pass with the Dyson it picked up nearly all the pieces and the rug looked so much better. Hands down, this is a much better vacuum.
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