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Ratings Snapshot
When I look back on my life I often ask how I got here. Four years as a Border Patrol Agent running narcotics interdiction in the Southwest Desert, 20 years of clandestine services with the U.S, government selling and buying everything from guns, drugs, stolen technology etc.. Riding into the office in a Blackhawk and the most exciting thing in my world is a new vacuum. I have 3 large dogs who love to shed. I am renovating an ancient property on an island in the middle of nowhere and the house is under constant construction. This thing cleans EVERYTHING!!!! I just got excited when the better half asked me to clean the laundry room. I come home from work and there is something cathartic about vacuuming the house. Something about the regular monotony about filling up the dust bin and the grand finale of rapidly dumping it into the trash is ridiculously fulfilling. Sometimes I vacuum the cars just for the hell of it to see how much dog hair this thing can suck up. The battery life seems to be never ending. I vacuum an area just waiting for the opportunity to clean another part of the house. The refrigerator door like docking station is the cherry on top. Just click the vacuum into place and in no time I get another 60 minutes of cyclone tech therapy. Buy this thing. Hell, I just bought one for a buddy because this thing is so awesome and everyone should have the opportunity to enjoy vacuuming. I don’t care if I have to replace this thing every year because it works so well. Let’s not even get into the Go-Go-Gadget attachments that literally clean every imaginable surface of the house. Throw pillows covered in dog fur, magnetic Velcro carpets in the Jeep, baseboards in the great room, kitchen cabinets... You name it and this thing will clean it. I bet it could suck the chrome off the bumper of a 38’ Rolls Royce if you needed it to.
First of all, Bed Bath & Beyond was great! They have a great return policy and allowed me to get a full refund. Now to the vacuum. Out of the box, the vacuum worked, but neither of the powered attachments worked. Sent a customer service request to Dyson and they offered to send me a new charger! Replied back saying there was nothing wrong with the charge and they asked me to send them a video. Dyson replied back that the video was too long, please send a shorter one. Sent a shorter one and Dyson replied back that is was in the wrong format. Recorded the video per their instructions and sent it back. NO REPLY! Sent another message asking what was going on. NO REPLY! I returned the vacuum to Bed Bath & Beyond for a full refund and then Dyson finally emailed me asking if there was anything they could do to help me. They never offered solution!
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Very disappointing product results! Does not carry charge for more than 2-3 minutes!
Originally posted on dyson.com
We purchased this expensive product thinking it was going to be good quality. After 8 months the trigger stopped working. Dyson sent a new body and now within 6 months this trigger has stopped working. Dyson now wants to charge us. Poor quality and poor service especially for the ridiculous price
Works well, better suction than the V8 (my earlier model)
I could not believe the amount of dust the Dyson removed from my carpet after I used my old vacuum on it! It is incredibly light and maneuverable with amazing power.
I have 3 Dogs, and I love it! Super light weight. Love the versatility. It sucks up all the hair! I love that it’s cordless and I can use it all over. I wish the part where the dirt collects I’m was alittle bigger, because having 3 dogs I have to empty it multiple times when I vacuum the whole house. I also wish I didn’t have to hold down the on/off button, wish I could switch it on and off. But other than that it’s been great!
Originally posted on dyson.com
I've owned my V10 for going on three years. I loved it so much that when I first got it, I bragged so much about it, my whole family bought one. I was looking to purchase a spare charger unit, mine got lost moving. I was stunned to see negative reviews which could lead potential buyers the wrong way. After reading most of them, all I can say is, if you only have half a brain, don't but any vacuum. Not a single person that left a bad review mentioned calling Customer Service to attempt to resolve their issue. I've found 9 times out of ten it something simple like the filter needs cleaning, or is clogged. All easy to resolve issues. I don't know why people waste so much time trying to figure out an issue on their own, only ending up angry and frustrated and blaming the product for their demise. The absolute worse any of my family has experienced is having to replace the battery on my unit after 3 years of heavy use. I use it on my vehicle carpets, cleaning dog hair up several times a day, etc. This is without doubt the best vacuum cleaner I've ever owned. But again, I'd only recommending buying this unit if you are of average intelligence or better, or at least capable of making a call to Customer Service.
Originally posted on dyson.com
The best vacuum I have ever used. I have pets and it is worth every penny.
Originally posted on dyson.com
Disgusted with the performance within the warrenty period. Expected much better battery life. After 18 months battery is toast. Runs for a minute and is dead. Got this in October of 2020 for my wife’s birthday in Jan of 2021, we didn’t use it til February yet am being told that the warrenty is dead and I’m stuck with this brick of a vacuum. Do not buy
Originally posted on dyson.com
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