Ratings Snapshot
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Ratings Snapshot
This is my second dyson stick vacuum, the first one my husband broke lol so I bought a bissell stick vacuum and it was really nice to have the light to see under the cabinets but that too broke. So I broke down and purchased this new one and I really didn’t wanna pay $700 for vacuum , but you truly get what you pay for wirh dyson, I have an area rug that the bissell kept sucking up and wasn’t getting nearly any dog hair off. So I used the dyson today and the area and although I had to empty it 3 times it got all of our dog hair off lol having 4 dogs and 1 cat i need something that has good suction and lots of power! 10/10 recommend! Also if you have BB&B membership you save! So I only paid $590 something and that included tax
I fell in love with it (even though it was outrageously expensive). Many things about it are great! Then suddenly, I noticed it stopped showing the "Particle Count". Not a big deal, except that also means that "Reactive Suction" is disabled. I tried charging it, removing the battery, reinserting it, but no matter what, the "Particle Count" function won't enable. I set it to on, and hold the button for 5 seconds, but it still shows as off. The LCD screen also times out or glitches, and disappears after about 10 seconds. So you have to be quick to do anything in menu. So obviously, the vacuum just has a problem, and I need to get support. I went to Dyson's website where I already registered the vacuum, and went through the support menu. It was useless, and didn't provide any method to get to a support person. I finally found their phone number. When I called it, the phone does a variety of incorrect things. First, it will just answer and provide dead air indefinitely. Second, it will ring many times, then provide something similar to a busy tone. Third, it will connect and talk in another language. I got lucky and pressed 2, since I recognized it was saying "press one to continue in [another language]". I then got three options, Price Match, Existing Order, or something else. None of which were support. I tried pressing 2 anyways to see if I could get to a person, then it goes back to dead air. So I found a way to get to the Chat function, which you first have to answer a bunch of troubleshooting questions in a certain way so that it gives you the option to chat with a rep. I did so, and was presented with "No one is currently available. Please try again later." It is 10 AM on a Tuesday. Their hours indicate they are open, but I can't get support. I'm returning the vacuum. I may try purchasing it again later, but I'm not getting stuck with this thing if I can't get support, and have a partially functioning [expensive] vacuum.
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Transitioned from Dyson Ball vac to V15 Detect. Love the lightweight of this vac and how it can easily vacuum under furniture that my ball vac could not do. The debris canister empty lever is a huge bonus as it pushes out the debris and dust bunnies with zero effort. My ball vac canister didn’t have this feature and was not always easy to get everything emptied out. Vacuuming has become a much easier weekend chore!
Originally posted on dyson.com
[This review was collected as part of a promotion.] I love this vacuum! The convenience of a cordless vacuum with so much suction is just amazing! You have to use it to believe how well it cleans your floors! Just hang it up after using and it’s charged and ready for your next use!
Originally posted on dyson.com
Reviewer received an incentive in exchange for their honest opinion.
I learned about the V15 Absolute from my friend who purchased one and loved it. I hesitated to purchase even tho I needed a new cordless vac desperately due to the price. I finally bit the bullet and ordered one and let me tell you it’s worth every penny!! It is truly amazing with an attachment for everything to thoroughly clean your home and car. The fluffy attachment with laser light dust and debris detection gets every speck of dust and dirt from my hardwood floors. The power head that I use on my rugs and carpets is phenomenal and adjusts the suction as needed for maximum cleaning power. I’ve been so amazed at how much it lifts from upholstery and mattresses as well, leaving me feeling so much better about being able to truly have a clean home. I highly recommend this vacuum, it’s the BEST I’ve ever owned in my 40 years as a homeowner!
Originally posted on dyson.com
Love this vacuum! I can’t believe how great the suction is and all the dirt it picks up. I thought my old vacuum did a good job but after using the Dyson not even close! I had an issue with one of the attachments but customer service was great and sent me a replacement that day. Best purchase to date!
Originally posted on dyson.com
I have the same issues as some other people have experienced with the dust and dirt getting past the rubber seal when it shouldn’t, you also do have to stick your hand in there and pull stuff out to empty the bin all the way, and I have no idea why they thought it was a good idea to not have just a on and off switch! It actually is really bad body mechanics to have to hold that trigger down and vaccine at the same time. Also straight out of the box brand new the red felt strip on one of the attachments peeled off half way and now gets Caught every time I use it. I’d say not worth 700 something price tag for sure NOT!
Originally posted on dyson.com
I always thought thought I was doing a great job using a swiffer each week. When I unboxed mine and used it for the first time I found out the swiffer was only pushing the dirt to another spot. The laser is great.
Originally posted on dyson.com
[This review was collected as part of a promotion.] I bought the outsized Dyson and replaced that one with this model type. Much more of what I need. Lighter in Weight with roller attachments that does not get tangled with hair and another attachment with laser feature for hardwood floors to see dirt and dust better enabling us to pickup more dust and dirt.
Originally posted on dyson.com
Reviewer received an incentive in exchange for their honest opinion.
This stick vac exceeded my expectations. I bought one of the first Dyson stick vacs and returned it because of the motor. I swore I’d never buy another one. After reading the reviews, I thought I would give it a try. I have two shedding diner and so I put it to the test. I thought my house was clean until I was introduced to the laser illumination. OMG! A friend came over and I showed her what the vac could do. I let her try it. She went crazy and started vacuuming my floors. The only issue I have is that is doesn’t always get to the edge, so I just whip out the crevice attachment and issue solved.
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