Ratings Snapshot
{{/TotalResults}} {{^TotalResults}} Write A Review {{/TotalResults}} {{#TotalResults}}{{ReviewText}}
{{{ClientResponse.response}}}
{{ReviewText}}
{{{ClientResponse.response}}}
{{TotalResults}} ? 'Showing {{TotalResults}} out of ' + (reviewSummary.TotalResults || '{{TotalResults}}') + ' reviews' : 'Showing ' + (reviewSummary.shownReviews || '{{rows}}') + ' out of ' + (reviewSummary.TotalResults || '{{TotalResults}}') + ' reviews'"> Showing {{rows}} out of {{TotalResults}} reviews
{{TotalResults}} reviews · ratings
{{ReviewText}}
Ratings Snapshot
41 ? 'Showing 41 out of ' + (reviewSummary.TotalResults || '41') + ' reviews' : 'Showing ' + (reviewSummary.shownReviews || '8') + ' out of ' + (reviewSummary.TotalResults || '41') + ' reviews'"> Showing 8 out of 41 reviews
I bought this last week for my daughter and after it was opened it would no longer sing “let it go” with Elsa. I changed batteries in hopes of fixing it but the only thing that works is using the packaging
Originally posted on shop.mattel.com / fisher-price.mattel.com
We're sorry the castle is not singing "Let it go." Our Consumer Services team is happy to help! They can be reached by phone at 1-800-432-5437 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
I purchased for my granddaughter who is now 2. She loves it and sings to it when it is playing.
Was so excited to buy this for my daughter but upon opening realized it was not working. The stairs never opened the full way so the lights and sounds would not activate. I took the bottom off and observed the mechanics and found that it was getting jammed on the motherboard inside preventing it from opening the steps. Obviously nothing I can do now without risking breaking it. Too bad we threw all the packaging away. Such a bummer, and this was her Covid birthday too so even more of a bummer. I was so excited to see a new castle but then noticed it’s just a reiteration of the first one. Would have liked a sound bit from Frozen 2! Anyways, such a disappointment. My daughter only gets to play with the full functionality at her cousins house and unfortunately ours doesn’t get played with. I feel bad trying to sell it because it’s kind of a rip off. My money wasted!
Originally posted on shop.mattel.com / fisher-price.mattel.com
We're sincerely sorry your stairs are jammed! That's definitely not the experience we want for your daughter! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
The Frozen ice palace play set was a big hit for Christmas and was at a competitive price. Will continue to purchase items from Buybuy Baby
Originally posted on buybuyBABY.com
I do funny scenes with this playset. You can and Anna, Kristoff, and Sven which comes separately.
Originally posted on shop.mattel.com / fisher-price.mattel.com
We had this about 4 weeks ago, i gave it to my 2yo granddaughter whos at that age where her imagination is extraordinary. She loves anything to do wirh princesses and loves olaf sonthis was perfect. She enjoyed putting olaf to bed and letting elsa climb the steps and going down the slide, she says that its olafs playground. Its very well made and the size is great and attractive to the eye. She is learning the song and so am i. I cant wait foe my 1yo granddaughter to start enjoying it too and they both play together.
Originally posted on mattel.com
Great product would be nice to have another song and old talking. Very sturdy for a child bashing it
Originally posted on mattel.com
The ice palace is an enchanting toy with its multicoloured lights that come to life whilst music plays when the steps are revealed - by twisting a dial or when the palace doors are opened. When Olaf is put on the pedestal, the lights twinkle as music plays. When Elsa is put on the pedestal she sings the “Let it go” chorus. The palace can ascend upwards, by approximate 6cm at the push of a large button, revealing yet more ice formations whilst the ice star then spins round. Once this has been done continued pushing of the same button speedily rotates the star. The steps are translucent and when revealed lets the light shine through, giving a magical glow. These steps lead to the balcony where the supplied Elsa and Olaf figurines can survey the land. At the other end of the balcony is a slide down to the ground which Olaf and Elsa love to use. Looking into the palace from the rear, there are icicles and a fold down bed. This is in addition to another moveable bed and ice throne. The Elsa and Olaf figurines are perfect for little hands. This is a simple and easy to use toy which is truly delightful and will engage little ones for hours on end.
Originally posted on mattel.com
{{#TotalQuestions}} questions · {{/TotalQuestions}}{{#TotalAnswers}}{{TotalAnswers}}{{/TotalAnswers}}{{^TotalAnswers}}0{{/TotalAnswers}} answers · Ask a Question
Q: {{QuestionSummary}}
{{#UserNickname}}{{UserNickname}}{{/UserNickname}} {{^UserNickname}}Bed Bath & Beyond Customer{{/UserNickname}} ·
{{AnswerText}}
{{#UserNickname}}{{UserNickname}} ·{{/UserNickname}}
Originally posted on {{ClientName}}
{{/ClientName}}Originally posted on {{clientName}}
{{/clientName}}Q: {{QuestionSummary}}
{{#UserNickname}}{{UserNickname}}{{/UserNickname}} {{^UserNickname}}Bed Bath & Beyond Customer{{/UserNickname}} ·
{{AnswerText}}
{{#UserNickname}}{{UserNickname}} ·{{/UserNickname}}
Originally posted on {{ClientName}}
{{/ClientName}}Originally posted on {{clientName}}
{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
Free Standard Shipping with any online purchase of $59 excluding gift cards and store pick up items (merchandise subtotal is calculated before sales tax, gift wrap charges, and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Products qualifying for Free Shipping will be identified with "Standard – free”. If you select a shipping method other than Standard, shipping charges will apply.
The card is not active. Please enter another card or provide another form of payment for the balance.
Insert your gift card number and 8 digit pin number available from either your plastic or eGift Card.
Insert your rewards certificate number and PIN number to check balance.
Set it, then forget it! We will automatically ship your product based on the schedule you set. Coupons can be applied on your first shipment only. All other subscription shipments are eligible to earn My Funds rewards. For shipping details, please visit our Shipping and Policies page. You can cancel or manage your subscriptions online at any time.
Pre-order
Pre-order items can be purchased now and will be shipped out in the future based on availability. The estimated date shown is the date that the items are estimated to ship on. You will receive an email notifying you when the item is ready to be shipped.
Pre-order items are only available through standard shipping.
Backorder
Purchase now and we’ll ship when it’s available. The estimated date shown is the date that the items are estimated to ship on. You will receive an email notifying you when the item is ready to be shipped.
These items are only available through standard shipping.
An email will be sent to the address provided when item is in-stock. Unfortunately we cannot guarantee or reserve the stock of an item, so check back with us as soon as you can to place your order.