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Head and Shoulders® 12.8 fl. oz. Smooth and Silky Shampoo

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Head and Shoulders® 12.8 fl. oz. Smooth and Silky Shampoo. View a larger version of this product image.
Head and Shoulders® 12.8 fl. oz. Smooth and Silky Shampoo. View a larger version of this product image.
Head and Shoulders® 12.8 fl. oz. Smooth and Silky Shampoo. View a larger version of this product image.
Head and Shoulders® 12.8 fl. oz. Smooth and Silky Shampoo. View a larger version of this product image.
Head and Shoulders® 12.8 fl. oz. Smooth and Silky Shampoo. View a larger version of this product image.
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Head and Shoulders Smooth and Silky Shampoo not only washes away and gently controls dandruff, it also delivers softness and smoothness to dry frizzy hair, for a silky, smooth feel.
  • 24-hour frizz control with hair smoothing moisturizers
  • Helps soften and restore dry, frizzy hair
  • New 3 Action formula cleans, protects and moisturizes
  • Gentle on hair and pH balanced for daily use even on color or chemically treated hair
  • 12.8 fl oz shampoo

    Manufacturer
    P&G
    Cincinnati, OH 45202
  • skuId: 20511050

Indications

Uses: Helps prevent recurrence of flaking and itching associated with dandruff.

Directions

Directions: For best results use at least twice a week or as directed by a doctor. For maximum dandruff control, use every time you shampoo. Shake before use. Wet hair, massage onto scalp, rinse, repeat if desired.

Ingredients

Active Ingredients: Pyrithione Zinc (1%). Purpose: Anti-Dandruff. Inactive Ingredients: Water, Sodium Laureth Sulfate, Zinc Carbonate, Glycol Distearate, Cocamide MEA, Cocamidopropyl Betaine, Dimethicone, Sodium Xylenesulfonate, Sodium Chloride, Fragrance, Guar Hydroxypropyltrimonium Chloride, Sodium Benzoate, Polyquaternium-10, Stearyl Alcohol, Magnesium Carbonate Hydroxide, Cetyl Alcohol, Methylchloroisothiazolinone, Methylisothiazolinone.

Warnings

Warnings: For external use only. When using this product: avoid contact with eyes. If contact occurs, rinse thoroughly with water. Stop use and ask a doctor if: condition worsens or does not improve after regular use of this product as directed. Other warnings: Keep this and all drugs out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away.

Ratings & Reviews

Ratings Snapshot

4.471875
960 reviews ·

Would Recommend

100 recommendations

5
593
4
268
3
70
2
17
1
12

Quality

Value

Write A Review
Most Helpful Positive Review
H&S is the best!! dxhbloveorchid ·
Recommended Not Recommended

[This review was collected as part of a promotion.] so i was excited to join in this campaign. i had been using two different products for my hair and neither was doing the job it had claimed on the label. when my kit came in, i was stoked to find two full sized bottles when i was expecting trial sized ones. my first thought upon opening the shampoo was, "i like the smell". to me, the scent is sweet and flowery, but not overwhelming. after shampooing and conditioning my hair, i noticed the scent clung to my hair, unlike other products, which i love. i normally use argan oil right after i shower, but this time, i wanted to see how the product would stand against a humid day in summer, so i just towel-dried my hair, brushed it and left it at that. as i was running errands all day, i had let my hair down. i have long, naturally straight fine hair that tends to look brittle and frizzy at the end of the day so i was very surprised h&s smooth & silky held up to what it claims. not only was my hair still looking fresh after a couple of hours in hot and windy weather, it was still soft. thanks h&s for making my hair smoother and silkier. i would recommend this product to any and everyone i come across.


Most Helpful Critical Review
Changed formula Thereviewer ·
Recommended Not Recommended

I have been using this shampoo for years and have never had a problem. I bought a new bottle of it and started to notice a waxy buildup that would not come out. I rinsed and rinsed. I then tried a clarifying shampoo 3 times hoping to strip it off. Did not work. I had to use Neutrogena anti residue to finally get it out. I am very disappointed as this is all I ever used.

Response
|

Hello, We're sorry this didn't meet your expectations. The Smooth & Silky Shampoo is very conditioning based, in order to smooth the hair shaft and leave it feeling soft. It's possible this was too moisturizing for your hair type. So we can gather additional information and suggest something perfect, please call us at 1-855-236-3353. Our Hair Care Experts are available Monday through Friday from 9:00 AM to 6:00 PM, Eastern Time. Mention this referral when calling and they'll be delighted to help!

Customer Reviews

Showing 8 out of 960 reviews

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Honestly you can’t go timatoon ·
Recommended Not Recommended

Honestly you can’t go wrong with any of the head & shoulders shampoos. My and my husband love it



Shampoo katieh1211 ·
Recommended Not Recommended

I love the scent of this shampoo it’s always delightful. I love that it makes the hair feel nice and clean and doesn’t leave a lot of build up.



Prevents itchy scalp heathermbb65 ·
Recommended Not Recommended

It got rid of itchy scalp. It got rid of my dandruff effectively. It makes my hair smooth and silky just like the advertisement.



head & shoulders hannahm600 ·
Recommended Not Recommended

head & shoulders is awful for your hair & scalp. it leaves so much buildup in your hair & from what my hair dressers have told me in the past- it essentially doesn't let your natural oils leave your scalp to nourish your hair, instead it keeps the oils in your scalp to try and keep it "moisturized"



Gets rid of dandruff marisa9d18 ·
Recommended Not Recommended

Smells nice and does its job! Gets rid of dandruff and itchiness while keeping hair clean and smelling good. My hair still felt nourished and soft after using this product.



Great product shineefan27 ·
Recommended Not Recommended

So far this product is the only one I can use that won’t dry my hair up. Leaves it soft and smelling good. Everything else just makes my hair scab up lol.



It’s a like roisinm1 ·
Recommended Not Recommended

I like this product but it’s not my favorite. I stopped using it because I felt like it wasn’t keeping my hair shiny and it seemed like there was a build up after using. It didn’t work for my hair very well.



Response
|

Hi Roisinm1, Thank you for taking the time to get in touch with us about this, and I'm really sorry you're unhappy. What you've described is not something we would expect. We have seen that using too much product or using a product that is not suitable for your hair type can cause the hair to feel like there is build up after rinsing out all the product. You could try switching to a product more suitable to your hair type and needs and washing your hair more frequently to prevent a build-up of products. I'll be sure to share your comments on this with our Quality Assurance Department and the rest of our Head & Shoulders Team.

Works great! candicet11 ·
Recommended Not Recommended

I'm impressed! Although, I don't have dandruff, I found myself using Head and Shoulders shampoo brand when visiting my brother for the weekend. Didn't realize I had forgotten to pack mine from home until I was literally about to hop in the shower. The only shampoo my brother had was Head and Shoulders. Was reluctant on using it because, as I mentioned previously, I don't have dandruff and I have color treated hair. I decided to Google it right quick just to see if it was safe to use on my hair while in a pinch and to my surprise it specifically said it's safe for color treated hair! I'm happy to say the outcome was excellent! My hair was happy!



shipping & returns

Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.

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Free Standard Shipping with any online purchase of $59 excluding gift cards and store pick up items (merchandise subtotal is calculated before sales tax, gift wrap charges, and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Products qualifying for Free Shipping will be identified with "Standard – free”. If you select a shipping method other than Standard, shipping charges will apply.

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