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So... My wife bought me one for Christmas and I dont know how to use it... Unfortuantly, she wanted to use it before I was ready to open it. She threw the instructions away and I have no clue if it is even doing anyting. Can someone tell me where I can find a manual for this product?
I just received this yesterday and have charged it for >8 hours. It worked just once. When I tried to start a 2nd cycle (other side of phone), the indicator light turned to flashing red. Even after I charged it again (full- charge indicated by a constant-- not flashing-- green light), it would not sanitize. The light flashed red and did not work. I have been repeatedly recharging the sanitize to no avail. I've double checked the zipper closure tab. Will try charging it for a full >24 hrs and see whether that makes a difference. This is really disappointing.
We are sorry to hear this. Please return the product to the place of purchase. We apologize and inconvenience this may have caused you.
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I bought this product about 2-3 years ago during the pandemic and loved it. I went to use it the other day and it quit working. Is it done? Should I throw it out?
Originally posted on homedics.com
I bought the UV Phone cleaner a few weeks ago and love it! It makes me feel like I’m keeping my phone clean and safe and I use it for eyeglasses and my car keys and I put money in there also to clean!! Bye bye bacteria!!
Originally posted on homedics.com
This product does not work and I cannot get any response from Homedics. Thought it was a better company but apparently not. Won’t be using them again.
Originally posted on homedics.com
We are sorry to hear this. We see from our records that a representative has responded to your email to assist you with the product. Once we hear from you, we can move forward.
I got this as a Christmas gift. My phone is an ultra size. But there are no instructions on how to use, charge and sanitize. So I'm disappointed.
Originally posted on homedics.com
We are sorry to hear this. The instruction manual can be downloaded by visiting https://www.homedics.com/customer-support/instruction-books/ .Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com if you need further assistance.
Enjoyed giving as Christmas gifts to sons during COVID pandemic.
This is great..not only sanitized cell phone, but also toothbrush heads! Small enough to take on trips, large enough for good sized phone. Love it.
Originally posted on homedics.com
Works wonderfully! Husband was given this as a gift.
It provides the sense that it is sanitizing my phone but I can't tell.
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