Ratings Snapshot
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Ratings Snapshot
Good vacuum, fairly powerful. But you cannot turn off the rotating brush. Who is the rocket scientist that failed on this aspect of the design?
I grew up using Hoover products and have used them my entire adult life. I researched all brands/models before replacing our older Hoover. We decided on this vacuum due to having three cats and it's excellent reviews. The first time I vacuumed with it, I loved it. I actually still love it's vacuuming capabilities (after using it a month). The fault with this product lies in the fact that as soon as you turn on the vacuum, the brush turns at a very high speed (while vacuum is still in upright position) and the brush doesn't stop until you turn off the vacuum, regardless of floor setting or if you are using the upholstery/stair attachments. I've never had a vacuum like this before and being that it's specifically designed for pet owners, the fact that the brush turns when the upholstery attachments are in use baffles me. While trying to vacuum our couch the brush actually wore on our carpet and heated it to the point of melting after less than a minute. I tried manipulating the vacuum and leaning it back off the carpet while using the attachment but that is just way too much effort. We tried it on all floor settings including hard floor with the same results. Honestly, the brush shouldn't turn until the handle is released for vacuuming so I'm not exactly sure why it was made this way. I returned it thinking I had a faulty vacuum and exchanged it for the same model (it does vacuum really well), and the second vacuum did the same, so I must assume it's simply a design flaw. So if your pet's don't shed on furniture or stairs I recommend this model, otherwise It pains me to say that I don't recommend it.
Hello Cat mom, Thank you for your feedback on the Hoover High Performance Swivel XL. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! The Hoover Team
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While using the attachments brushes keep spinning and melt the carpet
Originally posted on hoover.com
Great vacuum that works on long, double coated pets without getting hair tangled on the ends of the brush!! This is very hard to find, but Hoover always has me covered for standing up to long pet hair! Good suction, easy to use, not too heavy, swivel, great vacuum. My only complaint is the roller bar does not turn off when using the accessory hose. It sits there and puts unnecessary wear on the roller bar and belt.
Originally posted on hoover.com
I bought this because I have two dogs- not really giving it much hope because nothing has ever really worked to pick up all the dog hair. This blew me away!!! It's light to use yet forceful when cleaning. It's also a great price! I highly recommend any pet owners looking for a durable vacuum
Originally posted on hoover.com
Ruined my carpet. Only buy if you want to take a flat piece of cardboard around with you to put under the vac anytime you want to use the attachments. Hoover, you should be ashamed!
Originally posted on hoover.com
The vacuum is good and helps to vacuum the carpet, but all of a sudden it stop working and won't turn on at all and I only had it for less then 3 months.!
Originally posted on hoover.com
[This review was collected as part of a promotion.] Very Nice sweeper. It's been a long while since I've needed/wanted a new sweeper, that's because I always purchase Hoover sweepers. My last one was 10 years old and I wanted to treat myself to a swivel sweeper. The swivel is great, Suction is awesome, the canister is large(thanks). Grandma bought me my first hoover, A loyal customer. Enjoy your new Hoover, I am!
Originally posted on hoover.com
Reviewer received an incentive in exchange for their honest opinion.
1 year old. Broken 3 times, each time in the same place. Light use, made of cheap plastic. The Manufacturer has replaced it twice, 3rd time I'm done It's going in the trash. It's a waste of my time.
Originally posted on hoover.com
I was really impressed with the vacuum at first, but then I tried to use the hose and it broke off in my hand.
Originally posted on hoover.com
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