Small Parts. Not for children under 3 yrs.
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Won’t go around the loop. We have 50 something cars and none of them work. Maybe one every 25 times. The launcher never works. What cars do I need? What am I doing wrong? Frustrated
Originally posted on shop.mattel.com / fisher-price.mattel.com
Bought for the grandsons for Christmas. They loved it until it broke after playing with it for only 30 minutes. So disappointed it this product.
Originally posted on shop.mattel.com / fisher-price.mattel.com
I got this for my twins, really for me. It went together easily and is impressive in its size. I don’t think I’ve needed to buy D sized batteries in decades so that was a shock at how expensive good batteries are. The track is fun and most hot wheels will perfom endless loops around the track. We have some heavier cars and they were hit or miss, but logic and physics are usually going to win if you have a larger heavier hot wheels you want to try. It’s very sturdy. My two cents would be to allow an option for an AC adapter to be used instead of just batteries. It’s is loud 😃
Originally posted on shop.mattel.com / fisher-price.mattel.com
My son opened this today on his birthday and same as others, the launcher broke straight away. Upset child on his birthday.
Originally posted on shop.mattel.com / fisher-price.mattel.com
My son got this track for his birthday, we were super excited to play with it, but unfortunately after 4 sets of brand new brand name batteries, the track would not stay on for more than a minute and each time just became too weak to launch the cars. When it would launch the cars, they were too heavy to even compete the circuit. Major let down.
Originally posted on shop.mattel.com / fisher-price.mattel.com
We’re so sorry to hear this! Please give us a call so we can help you with this at 800-524-8697. We’re available Monday – Friday 9 a.m. – 6 p.m. EST.
My son got this from his Auntie. We set it up together and had fun with the car that it came with but had a hard time finding other compatible cars that would work with this. Most cars are too heavy and will fall off the track. Then, to boot, the lever on the part that injects the cars on to the track broke. I am now having trouble trying to find a replacement part for it. Double bummer!
Originally posted on shop.mattel.com / fisher-price.mattel.com
I’m so sorry to hear this! Please give us a call so we can help you with this at 800-524-8697. We’re available Monday – Friday 9 a.m. – 6 p.m. EST.
So the cheapy plastic yellow car that came with it is the only car we own that will go around the track. All of our other hot wheels from the Porsche to the Mustang can’t make it up the hill. Also I let the 10 year old do the assembly. He followed the instructions but for some reason the launcher sends the cars the wrong way on the track for the way the motor spins. Meaning if the launcher actually gets the vehicle to the track, it just falls off because the track isn’t set up to go in that direction. I have searched the entire thing and can’t find a different place to have the launcher enter the track so that the vehicles go in the right direction. There are no crashes because the only car that works is the one that came with it. Sadly the 10 year old bought this for his little brother for Christmas and the only way we can use it is to just run the car into the motor and bypass the launcher entirely
Originally posted on shop.mattel.com / fisher-price.mattel.com
Please reach out to our Consumer Services Team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST.
Impressive looking set, but poorly designed. The slam launcher broke on the first use. Very disappointing for something at this price point.
Originally posted on shop.mattel.com / fisher-price.mattel.com
Sorry to hear that! Give us a call so we can help at 800.524.8697
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