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The clear plastic on the front of the vacuum part comes off so easily. One of the plastic parts cracked off, rendering the long pole useless. I threw it away after using in a couple weeks.
Originally posted on bedbathbeyond.com
Hello, we would like to hear a bit more about your experience. Please contact our iHome Clean Customer Care Team @877-370-4580 or via https://support.ihomeclean.com/contact/ for assistance.
We are here to help! Best Regards, iHome Clean
La batería en el máximo no dura más de 10 minutos. Nada de una hora como se dice. En las restantes opciones tampoco llega. El material es frágil.
Originally posted on bedbathbeyond.com
La duración de la batería depende del modo de potencia y de la fricción aplicada. Si se usa en modo máximo y en alfombras, la batería se agotará más rápido. Comuníquese con nosotros si tiene alguna pregunta al 877-370-4580 o a través de nuestro formulario de contacto https://support.ihomeclean.com/contact/ para responder a cualquier pregunta o brindar asistencia adicional. ¡Estamos aquí para ayudar! Saludos, iHome Clean
As many reviews state, the battery drains in an instant and takes forever to recharge... However, the worst quality to this, to me, is it doesn't vacuum up anything along the wall/edge of flooring... The light is good...It shows you everything it's not picking up...
Originally posted on bedbathbeyond.com
Hello, the battery can last up to 60 minutes on economy mode. However the battery will deplete faster when used on Auto or Max levels and/or on high friction areas such as carpeting. We recommend emptying the canister frequently to maintain proper air flow and optimal suction power. We are confident that you will see a difference with increased frequency. Please contact our iHome Clean Customer Care Team @877-370-4580 or via https://support.ihomeclean.com/contact/ for further operational support. One of our team members will be happy to assist you. Alternatively, you may view maintenance videos and FAQ's on our website www.ihomeclean.com. We are here to help! Best Regards, iHome Clean
It’s not leaving 0% that’s it, just a waste of money
Originally posted on bedbathbeyond.com
Hello, please elaborate on your review. We need more information to provide feedback. Most troubleshooting issues are maintenance related. We have extensive documentation and videos that may help you through the maintenance process. If you have any questions, please contact our iHome Clean Customer Care team at 877-370-4580 or https://support.ihomeclean.com/contact/. One of our team members will be happy to assist you. Best Regards, iHome Clean
I followed instructions although incomplete, pulled trigger,,filter assembly popped offf no instructions to put together filter. Returned item
Originally posted on bedbathbeyond.com
Hi Mindy, we regret to hear that you returned the SV2. We have several videos that would have assisted you with assembly. Here are a couple of the video links: https://youtu.be/U4W3Xqqny4A and https://youtu.be/1jkcnNqSEEg. We hope that you can give our brand another opportunity in the future. Best Regards, iHome Clean
This vacuum is convenient in my little apartment and I hope to use the detachment for a quick car clean up. Otherwise it is total crap! The battery is basically useless and went from 100% to 0% when I vacuumed 7 stairs on max. I bought it on sale and didn’t feel like returning it but when I buy a house, Roomba and Dyson will be the way I go!
Hello, the battery life can last up to 60 minutes on economy mode. However it will deplete faster when used on Auto or Max modes and/or on high friction surfaces such as carpeting. Please contact our iHome Clean Customer Care Team @877-370-4580 or via https://support.ihomeclean.com/contact/ if you have any further questions. We are here to help! Best Regards, iHome Clean
I was excited to use this based on reviews. The instructions were impossible. The drawings were illegible. I thought I put it together, fully charged it, then it says trigger turns it on, I pulled trigger and the dust cup and filter fell to the floor. The filter was in 4 pieces with no info on how to put it together. The power go on. The manufacturers video only shows how to put handle on and makes no mention of filter assembly
Originally posted on bedbathbeyond.com
Hi Mindy,
We are here to help! Please post the link below in your browser to watch a step-by-step video on disassembling and reassembling the dust canister and filters. If you have any additional questions, one of our iHome Clean Customer Care Team members can walk you through the process. We will make sure that you are comfortable with the product before signing off.
Dust Canister & Filters Video Link:
https://youtu.be/1jkcnNqSEEg
Best Regards,
iHome Clean
877-370-4580
www.ihomeclean.com
Works well, however, battery life is terrible. On my first full charge I got like 20 mins of vacuum time….. could only imagine how much less I’ll get over the products life.
Originally posted on bedbathbeyond.com
Hello,
The max running time on the SV2 is up to 60 minutes in Economy mode. The battery life will deplete faster when used in Max mode or on high friction surfaces such as carpeting. Please reach out to us @877-370-4580 or via our website https://support.ihomeclean.com/contact/ if you have any questions or concerns. Our iHome Clean Customer Care team is here to help! Best Regards, iHome Clean
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