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We loved this mat for our daughter - she loves it too. However, we washed it after she spit up on it a few times during play and all the stuffing bunched in one blob and now it’s not useable. The whole thing is flat and then there’s a lump on one side rendering it useless for comfort or rolling. Disappointed.
Originally posted on buybuybaby.com
i loved the look of this but after one wash as per instructions the entire insides bunched up. so it's not practical at all with a baby. such a shame
Originally posted on kidsii.com
I ordered the play mat and at first we enjoyed it. After I washed it , we use it only twise (it says that it can be washed) the inner fabric of the was completely destroyed and it cannot be used at all! So disappointed!
My money was taken out and I received a cancellation email. I want my merchandise still.
Originally posted on buybuybaby.com
Hi! We’re sorry to hear your experience with the Ingenuity™ Cozy Spot Reversible Activity Gym was disappointing. We would like to see how we can address your concerns as soon as possible by connecting with you directly. Please give us a call at 800-230-8190 Monday - Friday 8 am - 5 pm EST.
Like the other reviews, I washed this product exactly per the instructions, and it was immediately ruined. Super disappointing as the price is not cheap, but the quality is so poor. I tried calling the number provided for the other reviews and nobody answered the phone each time I called. So disappointed about this and sad for my friend who wasted money gifting it to us!
Originally posted on bedbathbeyond.com
Hi! We’re sorry to hear your experience with the Ingenuity™ Cozy Spot Reversible Activity Gym was disappointing. We would like to see how we can address your concerns as soon as possible by connecting with you directly. Please give us a call at 800-230-8190 Monday - Friday 8 am - 5 pm EST.
it's cute and all but i only used for two weeks when my baby spit up on it and i had to wash the mat cover. now all the fluff inside is in one big clump and so it's too lumpy to lay on. pretty expensive item to only be able to use for two weeks!
Originally posted on kidsii.com
Washed the mat as per directions and if became all dis formed and bunched up in certain areas. Can’t even use it now, baby unable to lay comfortably. The manufacturer should really do something about it because it seems there are a lot of other reviews with the same issue
Originally posted on buybuybaby.com
Hi, I'm Amy with Ingenuity, we’re sorry you were disappointed with our product. We always want to surpass expectations, so please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would be happy to see how we can help!
My baby loves the cute toys but the mat is poor quality. i washed it according to the instructions and it’s all dis formed and won’t lay flat. Not sure what to do about that.
Originally posted on buybuybaby.com
Hi, I'm Amy with Ingenuity, we’re sorry you were disappointed with our product. We always want to surpass expectations, so please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We would be happy to see how we can help!
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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