Ratings Snapshot
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Ratings Snapshot
Bought my keurig on January 2022 , had an issue with display, call customer service and exchange my keurig for a new one shipped home . Very short timeframe Very happy
Bought our new Keurig K-Supreme Plus machine yesterday. My coworker this morning went to make her usual cup of coffee and when she pulled her cup out, all grains were in the cup. When we opened the machine the grains had gone everywhere. We had to clean it up thoroughly and are now very hesitant in trying to use it again. I was able to make a cup of hot chocolate without any issue but that is a powder so I didn't expect any issue. The machine that we are coming from was a K-cup 40/50. I noticed that the top of the old Keurig only had piercer and rubber circle area. The new supreme also one piercer up top but 4 other rubber circle area with their own piercers as well. I am thinking that the numerous holes that were punctured through somehow were the issue. I was under the assumption that any K-pods would work in this device. Is this not the case? Please assist because I'm not sure if we should keep the machine or return it and look for another K-cup 40/50. I do not want my coworker to keep having to clean up messes especially when it is destroying her cups of coffee.
We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
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I bought the first one in April 2022. It worked for 4 months. Custome service replaced it. It worked for 2 days, and now it's as broken as the first. I called Customer Service and they will send me a replacement. But after having 2 of these pieces of junk, why would I want a 3rd??? I am fed up with Keurig. The original machines woked well. I had 2 over 15 years. But 2 in less than a year is a crime. And there is nothing to do with them except throw them into a landfill. What crime. DO NOT BUY THIS MODEL!!!!!
Originally posted on bedbathbeyond.com
My Keurig stopped working. I went online, got the help I needed and voila! A new keurig! She walked me through the steps and I didn’t even have to send the broken one back. The only time it took was a few minutes and shipping time. Couldn’t be more pleased. I’m a lifelong Keurig fan!
Originally posted on keurig.com
Just upgraded from my larger Keurig. Love that is is quieter and does not require preheating but it makes a huge mess when brewing. I prefer to brew my own coffee using the Keurig reusable cup but it ends up all over the counter if the cup doesn’t malfunction and leak grounds everywhere.
Originally posted on keurig.com
I purchased my Keurig K- Supreme Plus appox. 11 months ago. Contacted Keurig, the representative had me preform several test and advise me to send several photos of my K- Supreme Plus and then they would do a warranty replacement. They made this process very easy to complete. I followed her instructions and received my replacement in about a week....Thank you Keurig! I own 3 Keurig single serve coffee makers.
Originally posted on keurig.com
There’s nothing better than a fresh, just-brewed cup of coffee. Whenever you want one. Instantly.
Originally posted on keurig.com
This replacement unit is my second one to have the same problem. The descale light continues to flash after properly descaling the unit. After 2 unit replacements there seems to be an issue with this model. Is there an alternative model? Please advise.
Originally posted on keurig.com
Was so sad about my Kerig going out. Got my new one so fast. Happy again
Originally posted on keurig.com
My unit had more options, held more water, but since they only last 5 months I suppose I can live with it.
Originally posted on keurig.com
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