KitchenAid® Burr Coffee Grinder

[This review was collected as part of a promotion.] I bought it a month ago and it has been great for different types of brewing. I haven’t had any problems dialing my code por French press and drip methods. I am not an expert in espresso making but it has done a good job on that too.

[This review was collected as part of a promotion.] Grinds clean and is very quiet, grinds are consistent and no need to measure set it for the amount you want and you're done.

[This review was collected as part of a promotion.] I bought this in February to replace my other grinder. This is great. Much quieter and CLEANER. Grinds pour out of container smoothly and completely, leaving the container clean. This product is definitely as advertized.

[This review was collected as part of a promotion.] I splurged and bought the Burr Coffee Grinder. WOW, am I impressed. Its quiet, easy to set up and use Using a regular grinder my coffee was not consistent . Now we get perfect coffee in my percolator EVERY TIME. Worth every penny

I had this grinder for 3 months, and all of a sudden when grinding the same dose as always the weight of my double shot espresso change from 19 gram to 13 without adjusting any settings. The grind is almost a powder causing clogging in my KitchenAid espresso machine. I clean everything and no improvement. no one online knows why it happens. And I have been on hold for hours with no help.

So, take a look at the 1-star reviews...that's where it matters - I didn't. The ER2 error is legit. Worked great for a couple weeks, then it started...the ER2. Starts the grind, then 2 seconds later, ER2 and it stops. Twist the bean bin to reset it, start the grind and 9 times out of 10, ER2. Did the troubleshooting (clean the burrs) numerous times and it doesn't work. Even more interesting is that even when the beans have run out and it's grinding nothing, it'll still give the error...weird. So anyway, after waiting on the phone for over an hour and being disconnected several times, live chat that doesn't work because they're "too busy" (or once you tell them you're there for the ER2, they bump you...maybe, who knows...) you're only recourse is email or file an online request through the warranty request. Did that...three times before someone responded. Then they wanted the same information so they could register it and get started!? It's already registered! Responded with that in a bit of heated response. Couple days later, out of the blue, they said they were sending a replacement with a return label for the old one within 7-10 days. 3 weeks later, it's here. So let's see how this one goes. It's a slightly different color and does sound different, so perhaps they changed something - who knows. Still have another year to play this game. Again, it's awesome when it works...

It worked great while it lasted. It was probably the best grinder I've ever owned. However, 1 year and 3 months to the day, it stopped working. It won't grind anymore. I've taken it apart and cleaned it, and it just continues to make a motor spinning but no grinding sound. Of course, this would happen after the one year warranty is over like everything else you buy these days.

[This review was collected as part of a promotion.] I was looking at high end Italian machines. The ease of use for all sizes of grinds turned me towards the KitchenAid. KitchenAid has created an attractive, easy-to-use product that grinds well.