Ratings Snapshot
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Ratings Snapshot
As a (now former) Vitamix (VM) user for the past 14 years, we were disillusioned with the quality and performance of the VM. As experienced and inventive cooks, the VM had been a very expensive purchase that we had splurged on mainly for the quality of the smoothies, and its ability to do things like grind nut butters or powder pure organic large-crystal cane sugar for candies or icings. So those were some of the primary things we were looking for in a new blender. After a significant amount of research, it seemed that only the KitchenAid had every feature we wanted and was well-rated. We gave it a shot, and are beyond pleased; this blender is a kitchen megastar. For those in the same situation, looking to replace a high-end blender but not spend a fortune, you should give the K400 serious consideration. Here are the standout points: • Solid, 1200-watt motor (1.6hp as opposed to VM’s 2hp – little noticeable difference) • Excellent container action/flow • Container is easy to handle and clean • Has a tamping tool, vital for nut butters, smoothies • Superior ice-crushing ability • Super-smooth pureeing for silky smoothies, soups • Intelligent presets for various blending tasks • Quieter operation than VM • Dressier appearance than Vitamix, and more color options • Less than half the price of a Vitamix Something the K400 doesn’t claim is to “cook” things, which is fine with us; every time we had tried to make hot items using the VM’s high speed to create heat, it produced an off, mildly bitter flavor that tasted like the smell of burned motor oil. Cooking isn’t a feature we needed from the K400, so all good. While the capacity is about 8 oz. less than the VM model we had, we find the K400's capacity every bit as useful. The K400 produces commercial-grade smoothies and shakes, and we found that even with seedy fruits like raspberries, the consistency is smoother than we were getting in the VM. The ice-crushing ability is impressive, perfect for frozen drinks or shave ice treats depending on how long you blend. Because of the excellent container flow due to the asymmetrical blade positioning, we have found it easier to achieve perfect powdered sugar in less time with the KitchenAid – with absolutely no graininess or off flavors. Same for nut butters. We made a smooth almond butter that was absolutely perfect for truffles and I appreciated the ability to empty the container of the nut butter more readily than the VM. And the functional presets for things like crushing ice, blending smoothies and making frozen drinks are intelligently programmed and very useful. One of the few drawbacks of this beautiful machine (and it’s not a dealbreaker) is the the markings on the speed control. They are so light that they are hard to read. This is mainly a problem while getting familiar with the machine, but you may find yourself requiring a flashlight to see the icons clearly until you memorize their placement. One other small peeve I have is that this blender (like the VM) doesn’t have a removable base for cleaning – you must clean the container by hand and using the clean feature – but this is more a matter of physics for high-horsepower machines such as these, as removable bases present an opportunity for leakage that an all-one-piece container doesn’t. Finally, due to the speed and torque created by this blender, it’s not one I’d turn on and walk away from. The formed base is situated shallowly enough in the motor well that I’d never feel comfortable with anything less than a hand atop the lid to keep things steady – the container can rock a bit when crushing ice or frozen fruit – but again, not a dealbreaker. We love the performance of this machine. Overall, the K400 is a workhorse that, at less than half the price of a Vitamix, gives all the performance we expected and looks far more elegant on the countertop. I was not compensated for this review.
Always thought KitchenAid was high quality, so I didn't hesitate to purchase this blender for daily smoothies. It was expensive, but I figured it would be worth it. We've had it two months and there's oil leaking underneath the bottom of the jar. Who knows how long we've been drinking this in the smoothies! Very, very disappointing, KitchenAid.
Dear thalia12, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid K400 Blender. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#243876968 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you. Review Team
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[This review was collected as part of a promotion.] Bought this recently and Soo very pleased with performance and quality .. Over the years I have always purchased KitchenAid products with confidence knowing that their products are superior,never disappoint and they last for many years to come ..
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I love this blender. Took me months to make a decision but this blender blends easy quick and much quieter than my last one
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I bought our blender a couple of months ago and I just love it! I make frozen fruit smoothies every morning and they really bogged my old blender down. This one just cranks them out. Love it!
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] We’ve been through 4 other brands with little success, they are incapable of adequately chopping the ice before they have let go. Purchased the K400 and not only did it make the smoothies faster but with minimal noise and in very fast time. At last a real processor.
Originally posted on kitchenaid.com.au
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Great blender even though it is a bit larger than I anticipated. Makes Great smoothies!
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Bought this a month ago. Love the blender.... only issue i have with it is sometimes it smells like the motor is burning up. Kinda makes you think if there is an issue with the motor. But it does the job.... makes quick work of my wife's morning frozen smoothies. Just hope this machine outlasts the warranty.
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
I saw this blender on a cooking show and wanted to try it. I see why a professional chef uses it! Great product, powerful and thorough blending each time.
Originally posted on kitchenaid.com
[This review was collected as part of a promotion.] I bought a K400 blender because KitchenAid has a good reputation and the reviews seemed positive. My unit began chewing up the rubber around the blades after using about 40 times for blending smoothies. The KitchenAid customer service was not helpful in resolving ad their only suggestion was purchasing a new blender. Do not recommend.
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
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