Ratings Snapshot
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Ratings Snapshot
My fancy espresso maker died and I wasn't willing to pay $1700+ to replace it, so I bought this Kitchenaid instead. To my palate, the coffee it makes is comparable to that of the expensive machine. I use a Mini Mazzer grinder and whole dark roasted Kona beans. (I live on the Big Island of HI). The portafilter is a huge stainless honker with four baskets to choose from. The tamper is surprisingly heavy. The machine is cheap because the casing and water reservoir are plastic. I don't know how long that will last, but where I live metal oxidizes quickly, so durability of materials may be a comparative tossup. Anyway, I can buy seven Kitchenaids for the price of one fancy machine. Ost Most importantly, for now the coffee it makes is good with decent crema. I haven't yet tried the steamer wand.
I was so excited to get this machine (finally a "real" espresso maker) so the disappointment is even greater: I've spent the past 24 hours trying different coffee brands, different grinds, different water temperatures, different baskets, different amounts of coffee and the result has been the same: sour, undrinkable espresso. I looked up potential reasons for that online and found multiple suggestions but nothing is working. Only thing I can think of (and that I can't change cause the machine won't allow for it) is the water temperature or amount. (Once you're past the third setting of the water temperature adjuster, you can't go any further.) My machine takes only about 10 seconds (as opposed to the recommended 20) to make the shot and there seems to lie the problem: The espresso doesn't get extracted properly. But there is not setting to remedy that, just using a finer grind (tried it), increasing the tamping (tried it), use different espresso (tried it), use a different filter basket (tried it), increase amount of coffee (tried it). Nothing is making a difference. I don't know whether this is just the kind of coffee this machine produces or whether mine is faulty but either way I'm returning it and going back to my little Italian stovetop espresso maker. It makes much better espresso. The fact that 90% of the positive reviews for the machine were from folks who got an "incentive" for their "honest opinion" should have been a red flag.
Hi Jorg F., Thank you for providing feedback on your Espresso Maker. We are sorry to learn of this experience. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
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(This review was collected as part of a promotion.) I received this as a Christmas gift and I love it. I haven’t explored it too much but I’ve done Americanos and cappuccinos in it and they’ve been great.
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This espresso machine is easy to use and makes great cappuccino or espresso -- the milk foamer is great to have as well.
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This little machine doesn’t take up too much counter space but does everything I need it to. Super easy to use and I haven’t pulled a bad shot yet, couldn’t be better!
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This expresso machine was so simple to use and clean and it also, makes a perfect mocha latte. Steaming the milk was easy and came out perfect every time!
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Been using it for a few weeks. Tried out the Calphalon IQ before. I think the Calphalon maybe made *slightly* better milk foam (or was easier to figure out), but I'm also often quite lazy and just make americanos with a splash of cream and this works great for that. The 58mm portafilter is awesome and overall the machine is very easy to use, while staying compact. Not much to compare it to, but seems to be a normal amount of "loud." I also have the automatic milk frother attachment, but haven't tried it yet.
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I was gifted this Espresso Maker by my husband, and what a great gift is has become. I use it almost daily; I’m also a tea drinker. It took me some practice to get the foam level right, but now I am a pro. I opted not to connect the frother because I like to keep things simple. This is a delicious step up from the Aerolatte I have been using for the past decade. Thank you Kitchenaid! ♥️☕️
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] i’ve been looking for a decently priced espresso machine for a while and this one is definitely it! makes great tasting espresso and is very easy to use
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] My family and I love this espresso machine. Very easy to use and the espresso tastes great. Very easy to clean up after as well.
Originally posted on kitchenaid.com
Reviewer received an incentive in exchange for their honest opinion.
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