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Ratings Snapshot
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Ratings Snapshot
[This review was collected as part of a promotion.] A friend gave me a couple of samples, so I gave it a try and, the mask did everything it says it does! Extremely happy happy!! I bought the whole set!!
I bought the Exfoliate & Refining Mask w/ red algae along with another product today. (The other product is L'oreal Hydra Genius and it's AMAZING, btw!) I have *somewhat* sensitive skin. I generally use retinol and glycolic acid products with no problem, but sometimes my skin has a bad reaction to something. My skin seemed to be in good condition before I applied the mask, but immediately I experienced a burning sensation. My cheeks and forehead turned bright red and wouldn't stop burning until I applied some soothing skin serum. I currently use a vitamin c lotion & a low % retinol serum, but my face was freshly washed before applying the mask. I didn't see any warnings or precautionary statements about it possibly being a bad fit for my combination normal/dry/slightly sensitive on cheeks skin. I'm pretty bummed out that I had a bad reaction. I was excited to try these and then OWWW BURNING. I'd love to see a soothing mask eventually, lol. SENSITIVE SKIN PEOPLE BEWARE OF THIS MASK!
Hi JenniBargerDeluxe! We are so sorry to hear about your experience after using the Pure Clay Exfoliate and Refining mask and would like to speak wit you further. At your convenience, please give us a call at 800-322-2036 M-F 9 AM - 5:30 PM and refer to your reference number 03166298.
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the product at first was nice but when washing it off. It left a white residue layer on my face and it was hard to wash off.
Originally posted on lorealparisusa.com
This is the only mask that I have used which showed result from first use. I put it on my dry skin, let it dry and then damp it and scrub to my face. You can see the result from the blackheads on your nose lessened and makes your face brighter and cleaner. !! Soon, maybe I will try the other ones.
Originally posted on lorealparisusa.com
Not sure if the recipe for the mask has changed. I've used this in the past and liked it. But the more recent times I've used it, it leaves a white sticky residue that's hard to wash off. Is there an explanation for the white sticky residue? It seems like a common occurrence now that I'm reading other reviews but there are no explanations. Is there a recommended way of washing it off?
Originally posted on lorealparisusa.com
Hi there Vche! We want to understand what happened just as much as you do. There has been no change to the formula for the Pure Clay Exfoliate & Refining Face Mask. This mask formula addresses rough skin and deep clogged pores on face to reveal a polished, pore-minimized and smooth complexion. Immediately skin texture appears refined and smooth. Pore are visibly minimized. Dead cells, dirt and oil from skin are pulled away, imperfections are less visible. If you would like to speak to us directly about your recent purchase, give us a call @ 800-322-2036 M-F 9 am-5:00 pm ET
I wasn't expecting much from a drug store face mask but it's actually lovely! It feels so nice and cool and actually feels likely it's helping my skin! I keep it in the fridge to add to the cooking factor :)
Originally posted on lorealparisusa.com
I am going to be 58 years old in less than a week. Wearing a mask because of Covid-19 has taken it toll on my face. I have had multiple breakouts, on my nose, chin and mouth area. I don't get pimples. I get painful, acne cysts. They never come to a head. Instead, they kill the skin above and around the cyst and it looks horrible. They hurt as well. My skin needed help. I purchased this mask over the weekend, and used it. Yesterday, a 20 something coworker commented how much better my skin looked. She thought I had a facial. (I have discussed my skin woes with Margot, so she was not being rude). Tonight, I used it again. My skin is so soft, and feels so clean.
Originally posted on lorealparisusa.com
I liked how the product smelled and how it made my skin softer but after washing it off it left a white oily, glue like residue on my skin.not sure what this was
Originally posted on lorealparisusa.com
Hi there! We appreciate your feedback on our Exfoliate & Refining Face Mask. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers is very important to us and helps us improve all of our products. We thank you for giving this product a try as we will be passing on your comments to others in our team.
I put this mask on while on facetime with my boyfriend and after I took it off he told me my skin looked like it was glowing and my pores looked smaller. He had no idea what it was supposed to do, so I thought it was pretty amazing that this guy could actually pinpoint what the product claims to do. It really works! However, I gave it a 4 because my very mild acne is the same or possibly a tiny bit worse after i use this mask.
Originally posted on lorealparisusa.com
I absolutely love this mask! It has great exfoliating feel when applied onto face. I had a little tingling effect when I applied the mask. Gave my face a very fresh and glowy look once I washed it away.
Originally posted on Home Tester Club
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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