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L'Oréal® Elvive Total Repair 5 12.6 oz. Restoring Shampoo

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L'Oréal® Elvive Total Repair 5 12.6 oz. Restoring Shampoo. View a larger version of this product image.
L'Oréal® Elvive Total Repair 5 12.6 oz. Restoring Shampoo. View a larger version of this product image.
L'Oréal® Elvive Total Repair 5 12.6 oz. Restoring Shampoo. View a larger version of this product image.
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L'Oréal Total Repair 5 line of products instantly begin repairing the 5 signs of hair damage in just one use.
  • skuId: 20095093

Ratings & Reviews

Ratings Snapshot

4.5472222222222225
358 reviews ·

Would Recommend

301 recommendations

5
279
4
44
3
11
2
7
1
19

Quality

Value

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Most Helpful Positive Review
HairCrazy ·
Recommended Not Recommended

[This review was collected as part of a promotion.] I do love this shampoo. It works better than my sulfate free shampoo that I haven't touched since I first got a sample of this to try and then bought a bottle of it. 1st thing I noticed was when I used the samples first, I had to double check and make sure I was using the shampoo because I couldn't believe how well behaved and tangle free my hair felt. It felt like a treatment shampoo but unlike anything I have ever used and I have used a ton of products over the years. I have a large basket of hair products sitting there and I chose to use this shampoo. This shampoo is my HG. As for the rest of the line I will review those separately. One little problem is even though this shampoo is wonderful, the extreme hair conditioner is wonderful, regular conditioner in this line not so much, I still don't have enough shine. I do use a leave in and a lightweight oil also from Loreal but I think I have an older version and not the newest version I have seen advertised here on this site. I was trying to get a sample of their glossing system or straight system with no luck. I believe to get the best results with my naturally curly, 1 process coloring now only, and frizziness like crazy I will have to combine this shampoo with the extreme condition which I failed to purchase and bought the regular total 5 conditioner instead and I'm sorry I did. I needed more conditioning than that. But I do recommend highly using this line but make adjustments and your hair may do very well with the conditioner and you may not need the mask. Hoping to get samples like I said because I simply can't invest in more hair care without trying first. SHAMPOO LOVE IT


Most Helpful Critical Review
TRIED IT DISAPPOINTED; GRAN A 72 ·
Recommended Not Recommended

Iused theshampoo&conditioner ( 2 times w/ 5 min . leave in ofconditioner; cool waterrinse...Hair was dry& dull; NO SHINE; got betterresultsfrom SUAVE coconut oil products @ half he price& only a 3 min. leave in of conditioner

3

Quality

2

Value

Customer Reviews

Showing 8 out of 358 reviews

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Not good Mae0724 ·
Recommended Not Recommended

This is the worst formula. Makes my hair so greasy. It doesn’t wash all the way out either.



Excellent Janice ·
Recommended Not Recommended

My hair is very fine, and permed. I needed a product that imparted slip to reduce breakage when wet. This shampoo and cream conditioner do exactly that!! My hair is soft and non-greasy!



Best ever in all my years Chump 66 ·
Recommended Not Recommended

Too fine a product that does what it saids it will do on the bottle ,is refreshing, exspeciely in today's world of corporate greed, cut backs and takers. I commend you. Thank you ! Oh I'm a 66 yr old guy it's the best shampoo an conditioner I have ever used Kenny k



Not a good product at all Missymiss ·
Recommended Not Recommended

This conditioner does not wash out of hair. I am not one to have oily hair and these product leaves a thick residue no matter how long I rinse it out and I look like I have oily unwashed hair overnight when so usually don’t wash my hair but every 48-72 hrs with no issues typically. I do not recommend this product if your goal is soft, silky, residue free hair.



I didn't expect to be disappointed lb18 ·
Recommended Not Recommended

I didn't want to use this product for a long time because it had two sulfates. Now that it just has one, I was excited to try it again, but I was disappointed in the outcome. The smell is fantastic, better than almost any other shampoo out there, but it made my hair feel flat and thin and unclean. It did a wonderful job detangling, but that's about it. I wanted it to work.



I ❤ ELVIVE ! Sara50 ·
Recommended Not Recommended

[This review was collected as part of a promotion.] Hello, My name is Sara'. I am 50 years old. I have been having thin and dry hair for about 2 years. I have tried other products that are more expensive that do not work for me. I have been using ELVIVE total repair 5 for 10 days now. ELVIVE smeels great, feels soft and has made my hair softer and fuller. I love this product. Thank You !



Reviewer received an incentive in exchange for their honest opinion.

Used to be my go to, but no more Mel C ·
Recommended Not Recommended

I have been using the Elvive Total Repair shampoo and conditioner for several years, probably more than 8 years...I LOVED it, but no more. This new formula is AWFUL, and no where near as effective as the old. Since you changed to formula without any warning on the labels or anything, this new conditioner does not even feel like it's a conditioner at all! My hair is sticky and tangled, and takes FOREVER to dry, and it's poofy and frizzy and heavy feeling. I have to use five times as much just to get my hair untangled. It's down right terrible, and this used to be my ultimate go to. I even introduced friends to it and they loved it too. I used to love it because it was so slick and would get all the tangles out of my hair, and it smelled and just felt more amazing than any other conditioner I had ever used. I was a solid customer for nearly a decade and now it's back to the drawing board to find another conditioner that will work. Why would you change the formula and not even make any mention of that on the bottle? I went online to investigate and found sites full of reviews from women just like mine, "used to love, now I hate it, why did they change it?" "Please change it back" Why would you change something that was so fantastic and make it terrible? I'm curious if it was something to do with scarcity of ingredients.... Please change this back to the old formula, or point all of us that once used this and loved it to the next best thing in the lineup!!! I tried the retiring conditioner, that one doesn't give my hair that nice slippery feeling to get all the tangles out either.


Image from reviewer: e99ebb4d-f7e4-5931-940d-b9bb89f09ad5

Response
|

Hello Mel C! Thank you for taking the time to share your experience regarding the Total Repair 5 Conditioner. We are sorry you are not satisfied with our new formula for this product. We are genuinely concerned with the quality of each product we manufacture and want to know whenever there is a problem. The original formula has been discontinued and is no longer available. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements and product improvements are common examples. We are always looking for ways to improve our products and your honest feedback will be forwarded to our product development team! We thank you for interest in L'Oreal!

Better than the old formula! Shelbyyyyyyyyyyyyy ·
Recommended Not Recommended

I just reviews the conditioner but I have used this set before in the past. For one I love the way they smell but they used to never do anything but make my hair feel dry before. And now my hair feels virgin, it’s so soft, shiny and smooth! And the shampoo is much gentler than the previous formula! People are saying that this new formula sucks but it works better on my hair than the old one!



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