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Ratings Snapshot
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Ratings Snapshot
I have been using this product for 20+ years, it is great.
I used to love this face cream, but they changed it. It used to be the only cream I could use on my sensitive face. I opened a new container last night and tried it, but there is now a very strong and unpleasant scent and the texture is like a gel that did not rub into my face well. It also left my hands and face feeling sticky. If you want to make a new product, fine, but don’t change a product that so many people already loved. I will never use this again!!!!!!
Hi Christy! Thank you for giving Continuous Moisture Cream a try. We are sorry to hear that it did not meet your expectations because you disliked the scent and texture. We appreciate your feedback because the opinion of our consumers are important to us. Based on your review we believe that Anti Wrinkle Firming Day Cream SPF 25 may be a better fit for you. You can locate it on the link below. We hope this was helpful and you get the chance to try it out soon. http://tinyurl.com/y4qguas7
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does nothing
I've used the OLD formula for about 20 years. Even favored over my Estee Lauder. NOTHING compares to it. The fragrance was perfected for sensitive skin (which I have scars ect, that irritate easily) hydration was perfect and how it dried was PERFECT under my makeup. The new formula is gel like, not hydrating at all, and the fragrance is HORRID and overwhelming to say the least. Please bring back the old stuff! Please! Look this product up everywhere online and read others testimonies! You'll see! You had a great thing. My skin aged so well because of this old formula. I'm now 40, and it's going downhill. Nothing works.
Originally posted on lorealparisusa.com
Hi there! This new and improved formula provides improved, all-day hydration in a lightweight, fast absorption cream. We continually strive to offer the best formulas to our consumers and this new version is paraben free, mineral oil free and dermatologist tested to be suitable for sensitive skin. If you are seeking a richer, more nourishing texture, we suggest our Collagen Moisture Filler Day/Night Cream. It’s overnight, rich moisture instantly restores skin’s cushion and bounce. We hope you’ll give this a try and find great results! Thanks for reaching out!
I gave used your Hydra Genius Extra dry skin cream in the little jar with the blue lid for many years!! I love it and my face loves it too!! Where is it? Please bring it back!! The tall bottle with same fragrance is not had rich as the cream!! Please tell me how I can get more!! This cream is nothing like it dnd my skin hates it!! Marilyn H
Originally posted on lorealparisusa.com
I cannot believe L’Oréal changed my classic go too cream. It has been reformulated to a more modern gel cream; compared to the beautiful rich dewy cream it was. Now it is more sticky and does not make my skin at all feel hydrated. If your oily or combo, you may like it. It is light and a gel, with a lighter weight formula. I have used this cream as a I go too since 1991. It has always been there for me as a wonderful hydrating cream in the winter or when I need extra moisture; for years. At a wonderfully nice price. I get that L’Oréal brands are updating for new clean efficiency but come on!!! Give me a break. Don’t mess up at least one classic cream): at least give us two options L’Oréal! A classic and the new reformulated. Also, you need to say it’s reformulated on the packaging. That is not fair to us that we purchase it, thinking to expect our holy grail. And then it’s just another classic example that companies think we are oblivious to changes in makeups, skincare and body products! We know when you change things, just by touching it!! We are not that naïve! I love your products and have always supported the brand. At least give us consumers options before you decide to make things, we didn’t sign up for!
Originally posted on lorealparisusa.com
Hi there! Thank you for sharing your experience with our Hydra Renewal Moisturizer. We strive to provide the highest quality products for our consumers and want to know whenever something doesn't meet your expectations. We will be sharing your comments with others on our team. We recommend trying out our Collagen Moisture Filler Day/Night Cream. It’s overnight, rich moisture instantly restores skin’s cushion and bounce. We hope you’ll give this a try and find great results!
I used to buy this face cream for years. I liked everything about it Not anymore. Please bring the old product back
Not greasy, not shiny but keep skin hydrated all day long.
I use this for moisturizing, especially my eye area. It's the only one that keeps my older dryer eye are moisturized all day & I use it at night. I like it. I used the older version & I use this version both are good.
Originally posted on lorealparisusa.com
I have been using this product for many years and loved it until L'Oreal changed the formula. As so many others have stated, instead of being the rich creamy moisturizer that was absorbed into the skin immediately, this new product is gel-like in consistency, has a strong smell and leaves a sticky residue on the face and fingers after applying it. I have searched in vain for jars of the "old" formula but cannot find it in stores or online. Please bring it back!
Originally posted on lorealparisusa.com
Hi there! Thank you for trying our Hydra Renewal Moisturizer Our consumers feedback is always appreciated and valued. We understand how frustrating it can be when a product does not perform the way you expect it to. We will be relaying this information to our product development team for further review. We recommend trying our Collagen Moisture Filler Day/Night Cream, it provides skin with a daily dose of intense hydration that helps to fill in the appearance of fine lines and wrinkles, resulting in smoother, plumper skin that is more nourished and looks younger. We hope that you give it a try soon.
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