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Manufacturer
L'Oréal® Paris
New York, NY 10017
Ratings Snapshot
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Ratings Snapshot
The shampoo is fine, but the cap on the bottle will never close again after the first time you use it. Forget traveling with this bottle. In the shower, you have to lay the bottle down so it won't all leak out.
I have been using the moisture shampoo and conditioner for over two years and I absolutely loved it, however the recent formula change Is horrible. The shampoo used to be very rich and thick, now it's runny and watery. It doesn't lather and it smells horrible. The conditioner is the same way, it was rich and thick and worked wonderfully, but this new stuff is horrible and it is as if you took the cheap road when making this product. My hair doesn't feel moisturized or soft anymore after I use this product. There used to be no residue left on my hair after using this system and now, whatever you added or changed leaves my hair feeling horrible. You would have had a customer for life with the old system, but now that you have cheapened it I will no longer be using it. PLEASE CHANGE IT BACK!
We are sorry to hear this and would love to help! Please call us @ 888.448.9617 M-F 9am-5:30pm EST and give the reference number 2355762. It would help to have the products with you when you call. We look forward to making this right!
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I purchased this product based on reviews and I am super disappointed. Never feels like I’m “washing” my hair. Doesn’t lather well to coat all of my hair (it’s not long, maybe to the bottom of my shoulder blade) no matter how much product I use. I think it causes more tangles and breakage than it’s helping, and consistently leaves a sticky feeling or film on my hair no matter how much I rinse. I had high hopes for this product but won’t purchase again.
Originally posted on lorealparisusa.com
I bused to love this shampoo so much. I recently bought it and it left my hair feeling like straw. The smell is nothing like rosemary and has a very perfume-y smell to it. I loved their rosemary mint version that they used to sell. If you're looking for that old version, do not buy this one cause it is not alike at all.
Originally posted on lorealparis.ca
I’ve used Everpure for years now and the past two times I have bought it (I buy the combo pack) the conditioner is watered down. I will no longer be using these products.
Originally posted on lorealparisusa.com
Hi Ashley! We are sorry to hear about your experience with L'Oréal Paris EverPure Moisture Conditioner. We know how disappointing it is when a product is different than usual. Please contact us @ 1-800-631-7358 M-F 9A-5:30P ET and provide reference #23182699. We look forward to helping you. Thank you.
My favorite affordable color-safe shampoo. I have coarse vibrant/fashion color hair. This is my fave affordable shampoo for moisture, cleansing and color protection. gets rid of build-up without stripping my color. Rosemary smell is lovely and herbal. Bottle is big and lasts!
Originally posted on lorealparisusa.com
I have been using this for quite some time now and have tried everything to make it work. But it leaves my hair feeling like sandpaper and horsetail. Very very very disappointed. Do not recommend at all if you love your hair.
Originally posted on lorealparisusa.com
Hi there! We appreciate you sharing your thoughts regarding L'Oreal Paris EverPure Moisture Shampoo. We are sorry the product did not meet your expectations. We know how disappointing it is when a product does not perform as expected. Your comments will be shared with the team. Thank you for reaching out!
After using the product for the first time, I was impressed with the lathering, cleaning and then it made my hair very manageable and soft. Gives hair lots of body for curling and styling!
Originally posted on lorealparisusa.com
Hi there! We appreciate you sharing your thoughts regarding L'Oreal EverPure Moisture Shampoo. We are glad you like the product! Your comments will be shared with the team. We recommend the L'Oreal EverPure Sulfate-Free 21-in-1 Color Caring Spray to compliment the L'Oreal EverPure Moisture Shampoo. Thank you for reaching out!
After trying the Ever Pure Shampoo and Conditioner several times, I am not satisfied with the way it leaves my hair. It doesn't feel clean. My hair feels weighed down and a little greasy after just one day. I am very disappointed. I expected more from this company.
Originally posted on lorealparisusa.com
Hello JDNE! Thank you for giving the EverPure Moisture Shampoo a try! We are sorry to hear this product did not meet your expectations. The opinions of our consumers are important to us when making decisions about our products and your feedback is truly valued. For more help selecting the prefect product for your hair type, you may wish to explore our Tools and Consultations Feature on our website. We appreciate your interest in L'Oreal.
I bought it and it work for my hair and my hair is very soft
Originally posted on lorealparisusa.com
Hi there! We appreciate you sharing your thoughts regarding L'Oreal EverPure Moisture Shampoo. We are glad you like the product! Your comments will be shared with the team. We recommend the L'Oreal EverPure Sulfate-Free 21-in-1 Color Caring Spray to compliment the L'Oreal EverPure Moisture Shampoo. Thank you for reaching out!
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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