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Use Total Repair 5 system. Use after shampoo. Leave on for 1-3 minutes and rinse. Follow with Protein Recharge Leave In. Good for 12 months once opened.
Aqua/Water/Eau, Cetearyl Alcohol, Amodimethicone, Behentrimonium Methosulfate, Behentrimonium Chloride, Parfum/Fragrance, Dipropylene Glycol, Phenoxyethanol, Benzoic Acid, Trideceth-6, Prunus Amygdalus Dulcis Oil/Sweet Almond Oil, Hydroxypropyl Guar, Linalool, Potassium Hydroxide, Glycerin, Benzyl Salicylate, Benzyl Alcohol, Cetrimonium Chloride, Limonene, Hydroxypropyltrimonium Hydrolyzed Wheat Protein, Amyl Cinnamal, Coumarin, Citronellol, 2-Oleamido-1,3-Octadecanediol, Alpha-Isomethyl Ionone, Argilla/Magnesium Aluminum Silicate, Prunus Amygdalus Dulcis Fruit Extract/Sweet Almond Fruit Extract, CI 19140/Yellow 5, CI 15985/Yellow 6, Xanthan Gum, Citric Acid, Sorbic Acid.
Ratings Snapshot
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Ratings Snapshot
I have been using the Loreal Total Repair products for my hair for well over a year now and am absolutely in love with them. My hair has never been so manageable, shiny and healthy looking. Even my hairdresser agrees...she too loves these products...I recommend these to everyone I know...
Sometime over the last couple of months they changed the formula. The old formula was fantastic; It detangled magnificently and was easy to get a comb through when still wet, and looked great when dry. With the new formula, it barely detangles at all and is very difficult to get a comb through when wet. Huge, huge step backwards, I can't imagine why they did this or who in their right mind thought this was a good idea. They've ruined a once-great product.
Hi bfs68, It is possible that minor changes have been made in the formula of a product; however, the performance should meet or exceed previous results and may not be noticeable at all. We make every effort to provide the highest quality products for our consumers and want to know whenever a product does not meet your expectations. Thanks for sharing your experience.
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New formula is TERRIBLE!!!! The original formula was my holy grail! This new version could not be worse! What were you thinking Loreal??? I will be moving on to another brand.
Originally posted on lorealparisusa.com
I tried the conditioner, and I was not happy with it at all. It made my hair tangly.
Originally posted on lorealparisusa.com
They changed the formula Used to be thick yellow creamy. Now it is white and thinner. Does not work the same, works horribly now Please bring it back. I cannot use this stuff.
Originally posted on lorealparisusa.com
Hi Lgriff33. Thank you for reaching out to L'Oreal regarding the Elvive Total Repair 5 Restoring Conditioner. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-631-7358, M-F, 9am-5:30pm, ET and provide us with your reference #22628182. Looking forward to hearing from you!
I have been using this conditioner for many years and I'm really sad that I have to find something else now. The old formula was so rich and effective and smellled great, but the new one leaves my thick hair feeling like straw and doesn't even smell the same. Please bring back the old formula so we can all buy again!
Originally posted on lorealparisusa.com
Hi there AshK! Thank you for taking the time to share a review after trying the Elvive-Total-Repair-5-Repairing-Conditioner. We are sorry to hear this product did not meet your expectations. It is possible that minor changes have been made in the formula of a product; however, the performance should meet or exceed previous results and may not be noticeable at all. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. Your feedback is important to us and your comments will be shared with our product development team.
How dare you guys doing this to your customers My hair is dying now I have to look for a new product
Originally posted on lorealparisusa.com
The previous formula of this line has been my goto for many years, Total Repair 5 Shampoo and Conditioner was EXACTLY what my hair needed. None of the other types in this line does what this particular one does for me. Now the new formula of Total Repair 5 Conditioner is white, which is the only way I knew something had changed as nothing else on the bottle indicates a new formulation, and it does absolutely nothing for my hair. Feels like it rinses right off my hair as if I hadn’t just conditioned it. It’s really just terrible. Why change the formula and use the same bottles and labeling not alert your customers of a change? Did you think we wouldn’t feel the difference? Seems so shady. I’m so so disappointed. Now to hunt for a different brand of shampoo and conditioner to see if I can find anything else that comes close to what the old formula of this did for the health, look and feel of my hair.
Originally posted on lorealparisusa.com
Hi there! We appreciate you sharing your thoughts regarding L'Oreal Paris Elvive Total Repair 5 Repairing Conditioner. We are sorry the product did not meet your expectations. We know how disappointing it is when a product does not provide the expected results. We recommend trying L'Oreal Paris EverPure Sulfate-Free Bond Strengthening Conditioner as an alternate product. Your comments will be shared with the team. Thank you for reaching out!
I am going on every website to purchase this product because I only see the new formula on the shelves, I’ve tried it and it sucks!! You guys had a good product and ruined it!! Bring back this old formula, it worked and people enjoyed it, why change a good thing??
Originally posted on lorealparisusa.com
Hi there! We appreciate you sharing your thoughts regarding L'Oreal Paris Elvive Total Repair 5 Repairing Conditioner. We are sorry the product did not meet your expectations. We know how disappointing it is when a product does not provide the expected results. Your comments will be shared with the team. Thank you for reaching out!
This was my go to shampoo and conditioner….up until now. Why did you change the formula? It’s horrible. Doesn’t condition at all!! It will be going directly into the trash!! So disappointing. Please bring back your old formula!!!
Originally posted on lorealparisusa.com
Hello Denise! Thank you for taking the time to share your feedback regarding the Elvive-Total-Repair-5-Repairing-Conditioner. We are sorry to hear this product does not meet your expectations. It is possible that minor changes have been made in the formula of a product; however, the performance should meet or exceed previous results and may not be noticeable at all. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. The ingredients listed on the physical product are always the accurate listing. We value your honest review and your comments will be shared with our product development team.
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