Ratings Snapshot
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Ratings Snapshot
Lightweight, quiet and powerful. However, if you have a rug that you want to vacuum, this is not the vacuum for you. You need to upgrade to one with a power nozzle. I wish I had looked more closely as I didn't realize the carpet tool was not powered. Vacuuming a rug of any thickness is a workout. I think it is a nice vacuum, but I do regret the purchase now. Should have done more homework and gotten one with the power nozzle. Upgrading the hose and getting a power nozzle isn't cheap.
When I purchased this vacuum, it was the best, most powerful vacuum I have every owned. However, after having only used it 8-10 times, it broke. The floorbrush stopped working. I called Miele and was shocked when they refused to honor their manufacturer warranty because it was not purchased at a Miele store. When I called the Miele store in my area for advice about the vacuum they stated that Miele products do not work well if you have pets. (they even said the pet vacuum they sell does not handle fur either) I was surprised by this but appreciated their honesty. Long story short, if you have pets and/or carpet this is not the vacuum for you. If you think you might ever need help with a part or need the assistance of their customer service dept, this is not the company for you. Check the Better Business Bureau before purchasing Miele products.
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My daughter told me to get a Miele vacuum. I saw the info that said this one is for low-pile rugs. I think they meant no-pile. It's difficult to push and there's no real beater bar. The cleaning ability is very inferior and I'm returning it.
For years, I had always gotten a Kenmore canister because we have hardwood with area rugs. I decided to give this vacuum a try. The pluses are: lightweight, love the way the bags insert, the floor attachment is more narrow so fits under things much easier (so I don't have to move the couch!), very, very quiet (we have a son with sensory issues, so this is much better), and good suction. Negatives: I miss having the on off and carpet/floor switches on the actual handle and I do have to clean the hair (we have pets) from the carpet attachment occasionally as it does build up and the exhaust comes out the top which is ok, but I often am getting a breeze and I have allergies so something I do have to remember to avoid. However, overall I am really pleased with the vacuum and the kids like it better to use (which is a plus) over the old Kenmore we had. I do recommend this vacuum as it is small, light, but is powerful.
Took longer than expected to arrive but worth the price!
The Miele Canister Vacuum cleaner works great.
I should be selling this product because I love everything about it. It is lightweight and for my NYC apartment living, it is easy to adjust from rugs to floors. It is very quiet and makes vacuuming actually pleasurable.
When I purchased this vacuum, it was the best, most powerful vacuum I have every owned. However, after having only used it 8-10 times, it broke. The floorbrush stopped working. I called Miele and was shocked when they refused to honor their manufacturer warranty because it was not purchased at a Miele store. When I called the Miele store in my area for advice about the vacuum they stated that Miele products do not work well if you have pets. (they even said the pet vacuum they sell does not handle fur either) I was surprised by this but appreciated their honesty. Long story short, if you have pets and/or carpet this is not the vacuum for you. If you think you might ever need help with a part or need the assistance of their customer service dept, this is not the company for you. Check the Better Business Bureau before purchasing Miele products.
When I purchased this vacuum, it was the best, most powerful vacuum I have every owned. However, after having only used it 8-10 times, it broke. The floorbrush stopped working. I called Miele and was shocked when they refused to honor their manufacturer warranty because it was not purchased at a Miele store. When I called the Miele store in my area for advice about the vacuum they stated that Miele products do not work well if you have pets. (they even said the pet vacuum they sell does not handle fur either) I was surprised by this but appreciated their honesty. Long story short, if you have pets and/or carpet this is not the vacuum for you. If you think you might ever need help with a part or need the assistance of their customer service dept, this is not the company for you. I sent a complaint to the better business bureau about them and sadly, found myself in good company with numerous other complaints about them. The Better Business Bureau rates them an F. It doesn't get any worse than that folks. Buyer Beware!
Small vacuum, lightweight and super easy to use. I use on my hardwoods and love it. Does not scratch them at all.
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