Miele® Scout RX2 Home Vision Touch Operation Robot Vacuum

I was looking forward to use the vacuum when I ordered it, but unfortunately it was defective and didn’t start. I charged it initially according to the instructions, however the vacuum could not even start. Sadly, I had to return it back to the store.

i wanted to love this vaccum, but unfortunately it isn't as good as my neato.

This is a great cleaning machine. If you don’t have pets this machine Can be the primary source for vacuuming the floor. I have not used the app; as of now using the remote is ok.

I have owned Miele vacuums (and other appliances) for over 20 years and they are without equal and are simply the best! This is my first robot vacuum, as I have been hesitant due to expectations of them simply not cleaning nor navigating well. The Miele has changed my mind and I am extremely pleased thus far with this vacuum for several reasons: cleaning power is awesome; sound is extremely quiet; navigation is very good; emptying dust bin is very simple. We have 3 cats and a very complicated floor-plan, and it is up to the challenge. It is absolutely amazing!! So much so that I'm buying a few as gifts! Note: the very first cleaning is very frustrating to watch, as the bot navigates its way around, seemingly lost...but amazingly, by the second full vacuum the next day, it was very efficient with its navigation.

I bought this unit and it does not clean as advertised. Won't clean smaller nrugs like 3 x5 or 4x6. will not go over thresholds.

When buying a bot vacuum, keep in mind repairs and software updates. It is much similar to having a smart phone or computer, so you want to be able to update and repair your bot on a regular basis. Also think of what you are wanting to maintain (bots are for maintenance, not for deep vacuum cleaning.) The Oreck store near me repairs Miele, so I opted to try this bot out (versus having to ship it for repairs with the Neato). I need help with cat and dog hair, food debris from kids. The RX2 is thorough and much quieter than the Neato/Roomba - doesn't drive the pets or the kids nuts while running. It manages to avoid under my stools, which is better than getting stuck or having to life the stools up, so I like that (Roomba and Neato would get stuck). It doesn't tackle my higher-pile carpets as well as the Neato, but doesn't give up and makes it after a few tries. The filter is very nice for cat hair and pet dander. The website is misleading...the red is the RX2 and the grey is the Home Vision model (with the longer battery life). Exchanging for the more expensive Home Vision model, as the red just doesn't have enough life to get my floors done without having to dock and charge all the time.

Have used the Scout for a few weeks. It's reliable, does what it is supposed to and actually manages to navigate over the carpet and keep on going.