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This towel holder was easy to install in the powder bathroom and looks great.
We have two of these in one bath and another in the hall bath. They are very attractive. We purchased the matching toilet paper holder, hook and towel bars. None have had issues except this ring. The one I use every day has now been replaced twice in 3 years. I know it's not being mishandled and we have no kids in the house. Moen is great about replacement. Call up, give them the information on the purchase, and they send a new one. The second go around they had my account pulled up and sent it again in a matter of a 60 second conversation. Great customer service. My recommendation is skip the ring and go for the hook for the hand towels.
Hello Kathleen and thank you for the feedback you posted on the
Bed Bath and Beyond website. We are sorry to hear of your experience with your Moen Ashville DN7986BRB Towel Ring. What you described is not consistent with the quality we strive to provide. We appreciate the opportunity to show you we stand behind our products. Our highly trained product specialists are available for pre-purchase, installation and warranty assistance at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
matches perfectly with my mirror edging and faucet!
I don't know how any one else gave this more than a star -- which is too many stars. It broke within a week. The anchors are far too large for this product and caused a real headache for installation, only for the ring to pop off after 5 days of light use
Hello Angie and thank you for the feedback you posted on the Bed Bath & Beyond website. We are sorry to hear that the Moen Asheville Towel Ring in Mediterranean Bronze did not meet your expectations. This is not consistent with the quality we strive to provide. As the original purchaser of the Moen Asheville Towel Ring in Mediterranean Bronze, you can contact Moen directly under the products limited lifetime warranty. If you have additional questions, please contact us at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
It's a nice looking open hook, which makes it easy to hang my hand towels up. I have one on either end of my master bath counter. The match the other hardware I just installed. You do need a drill to set the required wall anchors in and set screws. It's worth the work.
It's a nice looking open hook, which makes it easy to hang my hand towels up. I have one on either end of my master bath counter. The match the other hardware I just installed. You do need a drill to set the required wall anchors in and set screws. It's worth the work.
I have three of these in my bathroom and they all broke after a few months of use. The ring is attached to the base by a very flimsy metal insert which snaps from the weight of a towel in a very short period of time. I replaced them and they broke again within a few months. Don't buy these if you plan on hanging towels from them.
Originally posted on moen.com
Hello John and thank you for the feedback you posted on the Moen website. We are sorry for the difficulty you experienced with your Moen Ashville chrome towel ring. We are pleased to see that you have been in touch with one of our product specialists regarding this issue and that a replacement towel ring has been ordered for you. We appreciate the opportunity to show you we stand behind our products.
Perfect to hold a towel near your shower! Easy to install & the perfect color of dark bronze.
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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