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Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi

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Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
Neato® D10 Intelligent Robot Vac with LaserSmart Nav with Max Mode, True HEPA Filter and Wi-Fi. View a larger version of this product image.
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The Neato D10 with LaserSmart Nav, Zones and XXL battery vacuums up to 2,700 sq. ft. on single charge. Neato D-shape design and max mode power vacuums close to edges and deep into corners. Features True HEPA filter to deliver the maximum clean.
  • D-Shape design vacuums dirt where round robots can't—in corners and along walls
  • Vacuums longer than ever-up to 300-minute battery that covers up to.2,700 sq.ft. on single charge
  • Quick Boost recharging to complete longer runs
  • Exclusive Max Mode picks up more dust, dirt & dander you can and can't see
  • Leads the industry with 60% greater dirt pick up than Neato D5
  • True HEPA filter capturing up to 99.97% of allergens and fine dust particles as small as 0.3 microns
  • LaserSmart SLAM technology with LIDAR completely navigates, and vacuums your home, even in the dark
  • Zone and No-Go Zone cleaning
  • Customize your floorplan with Zones that define areas to clean more frequently
  • No-Go Zones to identify areas to avoid
  • Control your robot through the MyNeato app
  • Clean on demand or on a schedule with Routines
  • Neato's Helix Multi Surface Brush is up to 70% wider than those round robots and reduces brush noise by up to 50% on hard surfaces
  • XXL dirt bin holds up to a week's dirt without emptying and without extra equipment or bags
  • Protects your privacy - no cameras or microphones on board and does not record images or audio of you or your belongings
  • Made in a premium, high-gloss brushed silver finish
  • Info button on robot communicates robot status
  • 12" W cleaning path
  • Measures 12.71" L x 13.22" W x 3.99" H
  • Weighs 8.07 lb.
  • 1-year limited manufacturer's warranty
  • Imported
  • Model 945-0366
  • skuId: 69598358

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Batteries required and included

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Ratings & Reviews

Ratings Snapshot

2.4166666666666665
11 reviews ·

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Showing 8 out of 11 reviews

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Horrible Product with Horrible Support Jory ·
Recommended Not Recommended

The Neato D10 is a device that transforms a time-consuming but relatively simply task like vacuuming into a time-consuming but difficult Information Technology (IT) task. Instead of spending your time vacuuming, this product allows you to spend hours and hours figuring out why it randomly stops in the middle of a run and gives up, stops 6 inches short of the base, completes runs successfully only about 10% of the time and loses connection to my account in the cloud. The final straw was when the vacuum suddenly lost it's connection with my account in the cloud. No amount of time or effort could restore the connection. I ended up creating a new account under a different email so the piece of junk would work again. If you enjoy deleting and reinstalling apps, playing around with settings, hunting around the entire house for the robot that has gone rogue, putting it back on the charging base that is 6 inches away, getting it unstuck from areas that are clearly marked as "keep out" areas, and cleaning out the dust bin after every run, this is the product for you. Frankly, it's less time consuming to just vacuum the old-fashioned way but if you enjoy beating your head against buggy software, firmware and apps then this product is for you. I can't believe this product is even on the market. What a waste of time and money.


Poor customer service, useless toy sani ·
Recommended Not Recommended

Miss corners, and areas. I have to clean brushes before every run. clean the bin every time. Battery life is great. Suction is OK.


Very Disappointed Louis ·
Recommended Not Recommended

I have been a Neato owner for years. This model is terrible. I ran it on turbo mode and it barely picked up any dog hair. I went out and purchased the pet/hair brush and got the same result. This model is really bad. In addition the navigation system doesn’t work correctly. It missed many spots. Didn’t clean them at all. And don’t even try to create cleaning maps. The version got confused and returned back to the docking station. So just for fun I ran my Neato D7 right after the D10 finishing cleaning. I had to stop it to empty the dirt bin more than 5 times. Do not buy this model. You will be very disappointed.


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Learning intelligent robot Alz ·
Recommended Not Recommended

I've been using Neato robots for over 10 years. This is clearly the best so far. Although it did get stuck on some items early on in my 5 months of use, it learned not to get stuck in the same spot on subsequent runs. If there is a trouble area like around our dining room table with its curves and flowing leg design, it was easy to block the entire area with their mapping tool.


Released too early. TexasGirl ·
Recommended Not Recommended

We have had 3 Neato robots and all worked pretty much okay. We tried the D10 and had high hopes with the new software and the new design, but after many problems and in talking to support, the features required for this robot to function are not there. They released this technology too soon. Retuning today. May wait for a while and see if they fix the bugs.


Response
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We’re very sorry to hear about this — We’re always looking for ways to improve our products and appreciate each and every customer’s feedback and suggestions. Our products receive software updates almost weekly and there are many plans for future feature releases ahead!
We’d love to hear from you and learn where we can improve, please, do let us know through our support www.neatorobotics.com/customer-care.
We look forward to hearing from you and hope to have you as part of our Neato family again in the future!

DO NOT BUY KW ·
Recommended Not Recommended

I bought this product because I had an older version and loved it. This robot is so “unintelligent “ it’s ridiculous. It can’t navigate around chairs or corners. It backs itself under objects then gets stuck. Low hanging clothes in a closet, nope just stops and gets confused. The clothes aren’t in the way of anything. I could not be more disappointed from a product that I thought highly of before.


Response
|

Hi there,
We're very sorry to hear about the difficulties you've been having with your robot. We would love to assist you in getting your robot working properly, if you could reach out to our customer service team: https://neatorobotics.com/pages/customer-care who are available 24/7.

so sad Elle ·
Recommended Not Recommended

I loved my old Neato worked like a champ for so long till it didn’t. I could repair it So I broke down and bought the d10. When it doesn’t get stuck it works like a champ but it gets caught on a corner or anything minor and it’s stuck till you move it. I don’t want to have to supervise the vac all day ruins the purpose of it! My old Neato and my two iRobots work like champs one is 8 yrs old. Sadly this one is going back


Response
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Hi Elle,

Our robots use advanced software and lasers for accurate navigation. We're very disappointed to hear that your Neato is not performing as expected.

Our customer service team will be happy to help you with this. Please visit our customer care page at neatorobotics.com/customer-care, where we have email, telephone, and live chat support options available where we can further assist you.

Great vacuum! Brandon ·
Recommended Not Recommended

We bought the D10 around Christmas and love it!!! The mapping and select room cleaning is great! The notifications are quick if it has an issue. The best thing so far has been customer support. They have answered questions by calling no matter what time we reached out. It vacuums in straight lines, cleans room by room and has definitely been a great addition to our home. Will absolutely be sticking with Neato for our future needs!


shipping & returns

Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.

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Free Standard Shipping with any online purchase of $39 excluding gift cards and store pick up items (merchandise subtotal is calculated before sales tax, gift wrap charges, and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Products qualifying for Free Shipping will be identified with "Standard – free”. If you select a shipping method other than Standard, shipping charges will apply.

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