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{ "prodId": "5517927", "siteId": "BedBathUS", "initOrigin": "https://www.bedbathandbeyond.com" }
Neato

Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi

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Sale!
Free Shipping on Orders Over $39

The Neato D9 feature LaserSmart Nav, Zones and an XL battery that vacuums up to 1,600 sq. ft. on single charge. D-shape design and turbo mode power vacuums close to edges and deep into corners – Ultra-Performance filter for deeper clean.

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Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi. View a larger version of this product image.
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Neato

Neato® D9 Intelligent Robot Vacuum - LaserSmart Nav with Dual Mode, Ultra Filter and Wi-Fi

Write Review
Sale!
Free Shipping on Orders Over $39

The Neato D9 feature LaserSmart Nav, Zones and an XL battery that vacuums up to 1,600 sq. ft. on single charge. D-shape design and turbo mode power vacuums close to edges and deep into corners – Ultra-Performance filter for deeper clean.

View Full Product Details
Sale!
Free Shipping on Orders Over $39

The Neato D9 feature LaserSmart Nav, Zones and an XL battery that vacuums up to 1,600 sq. ft. on single charge. D-shape design and turbo mode power vacuums close to edges and deep into corners – Ultra-Performance filter for deeper clean.

View Full Product Details
FREE Store Pickup at Clybourn Place
Out of stock within 50 miles of 60614
Same Day Delivery to 60601 60601
Out of stock
Standard Shipping to 60601 60601
Estimated Delivery -
Free Shipping on Order Over $39
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details

highlights

Batteries required and included

about the product

The Neato D9 feature LaserSmart Nav, Zones and an XL battery that vacuums up to 1,600 sq. ft. on single charge. D-shape design and turbo mode power vacuums close to edges and deep into corners – Ultra-Performance filter for deeper clean.
  • Vacuums longer than ever-up to 300-minute battery that covers up to.2,700 sq.ft. on single charge
  • Quick Boost recharging to complete longer runs.
  • D-Shape design vacuums dirt where round robots can't, especially in corners and along walls
  • Turbo mode for those areas that need a more powerful clean
  • Ultra-Performance filter captures up to 99.5% of allergens and fine dust particles as small as 10 microns and 40% greater dirt pick up than Neato D5
  • LaserSmart SLAM technology with LIDAR completely
  • Maps, navigates, and vacuums your home, even in the dark
  • Zone and No-Go Zone cleaning
  • Customizes your floorplan with Zones that define areas to clean more frequently
  • No-Go Zones to identify areas to avoid
  • Control your robot through the MyNeato app
  • Clean on demand or on a schedule with Routines
  • Helix Multi Surface Brush is up to 70% wider than those round robots and reduces brush noise by up to 50% on hard surfaces
  • XXL dirt bin holds up to a week's dirt without emptying and without extra equipment or extra bags
  • Protects your privacy
  • No cameras or microphones on board and does not record images or audio of you or your belongings
  • Brushed Black
  • Info button on robot communicates robot status
  • 12" W cleaning path
  • Measures 12.71" L x 13.22" W x 3.99" H
  • Weighs 8.07lb.
  • 1-year limited manufacturer's warranty
  • Imported
  • Model 945-0356
  • skuId: 69597863

features

Surface Type
Carpet, Ceramic, Concrete, Granite, Hardwood, Laminate, Limestone, Linoleum, Marble, Porcelain, Quartz, Stone, Tile, Travertine, Vinyl
Carpet Height
High pile, Low pile, Medium pile
Cleaning Path Width
12 Inches
Vacuum Features
Bumper guards, Custom cleaning modes, Drop sensing technology, Extra large dust bin, Good for pet household, Laser smart mapping navigation, Lightweight, Multiple surface cleaning, Recharge and resume, Remote controlled, Scheduled cleaning, Self-propelled, Turbo cleaning power, Works w/ Alexa
Filter Type
High Efficiency filter
Number of Accessories Included
5
Vacuum Accessories Included
Charging adapter, Charging dock, Cleaning brushes, Cleaning solutions, Dust bin, Filter, Side brushes, Tangle-free rollers, Virtual walls/boundary markers
Custom Cleaning Modes
Auto-S shape, Edge
Display Type
Charge indicator, Check filter indicator, Power indicator light
Control Type
App Controlled
Technology Compatibility
Amazon Alexa, Google Assistant, Android, iOS
Power Source
Battery operated
Battery Required Included
Batteries required and included
Battery Life Highest Setting min
90
Battery Life Lowest Setting min
120
Number of Batteries
1
Battery Type
Lithium Ion
Assembly Required
No assembly required
Compatibility
Amazon Alexa and Google Assistant
Warranty
1 year limited warranty
Made In
Imported

specifications

Product Depth in
12.71
Product Width in
13.22
Product Height in
3.99
Product Weight lb
7.37
Cord Length
Cordless
Wattage
61 watts
Product Type
Robot Vacuum

Accessories

accessories

shipping & returns

Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.

Free Standard Shipping on Orders Over $39

Free Standard Shipping with any online purchase of $39 excluding gift cards and store pick up items (merchandise subtotal is calculated before sales tax, gift wrap charges, and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Products qualifying for Free Shipping will be identified with "Standard – free”. If you select a shipping method other than Standard, shipping charges will apply.

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price match promise

We will match prices from our local retail competitors (including their online prices) and from major online retailers (Prices are not matched for marketplace sellers). Bed Bath & Beyond will follow any limitations and exclusions set by the competitor. See Details

Ratings & Reviews

Ratings Snapshot

4.186440677966102
118 reviews ·

Would Recommend

89 recommendations

5
68
4
30
3
4
2
6
1
10
Most Helpful Positive Review
Spring Cleaning Every Day!
Enjoy ·
Recommended Not Recommended

I bought a Neato D9 because I heard from friends that Neato robots are the best vacuums. Who new using a robot to vacuum would make a clean freak rethink what it means to have a clean home. After using my Neato D9 for two weeks I see clean differently. I used to come home every day a see dust on my hardwood floors and immediately reach for my Swiffer to clean. Now when I come home my hardwood floor are dust and pet hair free and I feel good. I can relax and enjoy my evening. The Neato D9 is easy to setup and use; more importantly it gets the job done. It vacuums every square inch of my main floor. Every day I come home to relax in a clean home.


5

Quality

Most Helpful Critical Review
Quality Vacuum That Needs Some Improvements
ballcoach ·
Recommended Not Recommended

[This review was collected as part of a promotion.] From the moment you see the package you can tell that the Neato D9 is a product made with quality in mind. Inside you will find a well protected device and accessories that are easy to unbox and get started on. It comes with the robot, the docking station, and two additional filters (which I appreciate). The docking station is small, well built, with plenty of power cord, and it stays put on a hardwood floor. No moving or sliding once positioned. In order to setup and use the vacuum you must download the new MyNeato app to your smartphone. If you own an older Neato; that app is not compatible with this generation. The app will walk you through commissioning and configuring the robot. The first challenge I ran into was connecting the vacuum to my network. It took three attempts to get it connected. A total of 20 minutes. That was on a iPhone and it was unacceptable. Once connected you have to give your robot a name, allow the firmware to be updated (another 10 minutes), and pick a location in your home where this device will reside. The robot speaks to you throughout these steps. Next, you must initiate a first run. This allows the robot to make a map of your home as it cleans. I experienced problems at this stage. Eight minutes into the run the vacuum got confused and stuck near the hearth of our fireplace. It stopped and spoke to me. It recited an error and told me to pick it up and place it back on the docking station. When I did, it told me the run was cancelled. I then re-executed the first run. Ten minutes into this run the robot got confused around the doorway of my basement. It repeatedly rammed the basement door and then stopped. Once again it spoke to me about an error and asked me to put it back on the docking station. I repeated this routine twice more. Each error occurring deeper and deeper into the run. Twenty minutes in and then twenty five minutes in. The fifth attempt was successful. Once the robot makes a map of your home you can then add zones for cleaning and also zones not for cleaning (no-go zones). You do this in the app by drawing these zones with your finger on the map. When the robot works, it works well. It does a good job cleaning floors, carpet, and area rugs. But there are times, for whatever reason, the Neato gets stuck, confused, or lost and needs to be moved or physically returned to the docking station. I think there needs to be improvements made to the robot's firmware and I think the app could use some improvement as well. From a hardware perspective this vacuum is made solid and seems durable. The dust bin is easy to remove and dump. The device itself is easy to wipe down with a damp cloth. I will also note that the robot is much quieter than an average upright vacuum cleaner. Overall, notwithstanding some of its inconsistencies, I like this robotic vacuum.

5

Quality

Customer Reviews

Showing 8 out of 118 reviews

Filter

Sort

Shouldn’t Have Waited
Matthew ·
Recommended Not Recommended

The room mapping is next level. The D9 is cleaning my upstairs of 600 sq ft in about 30 minutes. I shouldn’t have waited this long.


5

Quality


Drunken sailor
Jones15 ·
Recommended Not Recommended

D3 robot and app performed significantly better than this D9 robot and app. Love having a robot vacuum that isn’t random. This new one is like having a drunken sailor in the house, hasn’t found it way back home except once.


3

Quality


Response
|

Hi there, Thank you for your review. This doesn't sound right and we'd like to have a look and make sure everything is okay with your D9. Please contact our Customer Care team and they'll know what to do. https://neatorobotics.com/pages/customer-care

Works well but...
Rabbit ·
Recommended Not Recommended

The map feature and no go zones don't work. I tried using the old magnetic strips from my old Neato, but it doesn't respond to that either. So I pile chairs where I don't want it to go , or close doors. If I forget it wedges itself between the toilet and the wall. The whole bathroom is suppose to be a no go zone...


5

Quality


Not as good.
LoriR60 ·
Recommended Not Recommended

I had 2 old gray Neatos that were at least 8 years old that did a fantastic job of vacuuming the entire house especially area rugs (2 dogs). They were even better than my upright vacuum. After my old units died I figured I’d upgrade to the latest model. I feel Neato products were well worth the money. I purchased the D9 and it took a bit of getting used to and it now runs the correct floor plan but it is not even close to comparison in suction and cleaning the area rugs. There is always hair left behind. I am past the return window so I’m stuck with a subpar product. I used to rave to family and friends about Nestor but just can’t recommend this model.


1

Quality


Response
|

Hi there, we're very sorry to hear that your new Neato has yet to reach its full cleaning potential and we believe our team will be able to help you with that. Perhaps we can help you adjust the cleaning mode. We invite you to contact us at https://neatorobotics.com/pages/customer-care so we can get in touch - Our teams are available 24/7 through chat, email, and phone.

Probably the worst Neato ever!
RichardL ·
Recommended Not Recommended

The worst Neato compared to its predecessors. Seeks his way constantly, turns corners without much precision, often goes back to the same places. No wonder the price is down. I still have a Botvac which performs much better than the D9 and even my old XV-14 performs better than this D9. Strongly a software update, it's urgent.


3

Quality


Response
|

Hi, thank you for the feedback and we're sorry to hear about the troubles you have encountered. We're continuously working towards improving our customer's experience and upgrading our products accordingly. We'd love to hear from you and hopefully assist you where possible. Please, contact us at www.neatorobotics.com/customer-care/ - we're available 24/7 through chat, calls, and email.

Neato D9 works just as well as D10, but scratches
NeatoOwner ·
Recommended Not Recommended

Neato D9 works just as well as a D10. I have both D9 and D10. However, D9 also scratches up my hardwood floor. The app has some room for improvements. For example, no-go zone is ignored sometimes. App only supports 1 machine only. Other manufacturer's apps support multiple machines.


3

Quality


No go are not good
Hollywood ·
Recommended Not Recommended

No go zone not great goes to places you don’t want it to!


4

Quality


Great Vac
2nd unit ·
Recommended Not Recommended

After two months of scheduled cleaning, it decided not to return to the base. Nothing changed, but twice it did the same thing and each time we had to delete all floor plans and move the docking station.


4

Quality


Customer Reviews

118 reviews · ratings

Filter

Sort

Shouldn’t Have Waited
Matthew ·
Recommended Not Recommended

The room mapping is next level. The D9 is cleaning my upstairs of 600 sq ft in about 30 minutes. I shouldn’t have waited this long.


5

Quality


Drunken sailor
Jones15 ·
Recommended Not Recommended

D3 robot and app performed significantly better than this D9 robot and app. Love having a robot vacuum that isn’t random. This new one is like having a drunken sailor in the house, hasn’t found it way back home except once.


3

Quality


Response
|

Hi there, Thank you for your review. This doesn't sound right and we'd like to have a look and make sure everything is okay with your D9. Please contact our Customer Care team and they'll know what to do. https://neatorobotics.com/pages/customer-care

Works well but...
Rabbit ·
Recommended Not Recommended

The map feature and no go zones don't work. I tried using the old magnetic strips from my old Neato, but it doesn't respond to that either. So I pile chairs where I don't want it to go , or close doors. If I forget it wedges itself between the toilet and the wall. The whole bathroom is suppose to be a no go zone...


5

Quality


Not as good.
LoriR60 ·
Recommended Not Recommended

I had 2 old gray Neatos that were at least 8 years old that did a fantastic job of vacuuming the entire house especially area rugs (2 dogs). They were even better than my upright vacuum. After my old units died I figured I’d upgrade to the latest model. I feel Neato products were well worth the money. I purchased the D9 and it took a bit of getting used to and it now runs the correct floor plan but it is not even close to comparison in suction and cleaning the area rugs. There is always hair left behind. I am past the return window so I’m stuck with a subpar product. I used to rave to family and friends about Nestor but just can’t recommend this model.


1

Quality


Response
|

Hi there, we're very sorry to hear that your new Neato has yet to reach its full cleaning potential and we believe our team will be able to help you with that. Perhaps we can help you adjust the cleaning mode. We invite you to contact us at https://neatorobotics.com/pages/customer-care so we can get in touch - Our teams are available 24/7 through chat, email, and phone.

Probably the worst Neato ever!
RichardL ·
Recommended Not Recommended

The worst Neato compared to its predecessors. Seeks his way constantly, turns corners without much precision, often goes back to the same places. No wonder the price is down. I still have a Botvac which performs much better than the D9 and even my old XV-14 performs better than this D9. Strongly a software update, it's urgent.


3

Quality


Response
|

Hi, thank you for the feedback and we're sorry to hear about the troubles you have encountered. We're continuously working towards improving our customer's experience and upgrading our products accordingly. We'd love to hear from you and hopefully assist you where possible. Please, contact us at www.neatorobotics.com/customer-care/ - we're available 24/7 through chat, calls, and email.

Neato D9 works just as well as D10, but scratches
NeatoOwner ·
Recommended Not Recommended

Neato D9 works just as well as a D10. I have both D9 and D10. However, D9 also scratches up my hardwood floor. The app has some room for improvements. For example, no-go zone is ignored sometimes. App only supports 1 machine only. Other manufacturer's apps support multiple machines.


3

Quality


No go are not good
Hollywood ·
Recommended Not Recommended

No go zone not great goes to places you don’t want it to!


4

Quality


Great Vac
2nd unit ·
Recommended Not Recommended

After two months of scheduled cleaning, it decided not to return to the base. Nothing changed, but twice it did the same thing and each time we had to delete all floor plans and move the docking station.


4

Quality


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