Ratings Snapshot
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Ratings Snapshot
Coffee taste and consistency is amazing! Creamy and foamy. More expensive refill than Keurig, but much better taste and quality opportunities: 1- Coffee could be hotter 2- very limited options to buy. Only Nespresso brand.
This is an excellent machine.. when it works. This is my 2nd one in just over 4 months, both stopped working. The machine would try to warm the water, and two flashes of orange light and then solid blue. This is frustrating and after researching, tons of people have had the same issue. This has got to be one of the worst model and should have never be allowed to be on the market. I don't recommend this model and hoped that Nespresso pull this from the market.
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
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I've had this for a year it worked well until it completely stopped responding after a descale. Nespresso's only solution was to replace in a less desirable color/finish. Not only do I have to ship the broken machine back, but the replacement machine has a 6 month warranty instead of the 1 year of the original machine. I'm sure the replacement will also prematurely cease to function. Don't expect this machine to last.
Originally posted on Nespresso
[This review was collected as part of a promotion.] All the hype is true; it produces outstanding coffees.
Originally posted on Nespresso
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I purchased a new machine because my old machine was no longer heating the water enough. It seems to still be not quite as hot as expected but it is better than it was with old machine.
Originally posted on Nespresso
Reviewer received an incentive in exchange for their honest opinion.
After a years worth of use it started leaking and trouble shooting didn’t help. As well as weekly cleaning. It was amazing up until this.
Originally posted on Nespresso
Solid little machine! It’s still going strong after 7 years and makes a great cup of espresso. It’s a little noisy, but I can overlook that because the product is sturdy, makes great espresso with amazing crema.
Originally posted on influenster.com
Machine has been a nightmare. It no longer pulls in water and after troubleshooting we still have a non functioning machine. I would purchase a different machine after all the issues we have had. Nespressos only solution is to troubleshoot some more.
Originally posted on Nespresso
As a long-time and devoted Nespresso fanboy, I bought this machine some time ago and it worked for a while, but now, after a brief hiatus, it flashes a double orange light. I try to descale it, but it won't even let me! I search the internet for help and discover that many people are apparently having a similar issue. I try to factory reset, but it won't let me because I need to descale, but can't because it doesn't recognize the insanely complicated descale kabuki dance I'm trying and failing to perform.
Originally posted on Nespresso
We got our first machine as a wedding shower gift. After 8 months the machine died. They sent us a new one and less than 2 months later this one is also dead. I am so disappointed as I had one of the older machines and it was amazing!!! But these newer models don't last. It doesn't make sense to me.
Originally posted on Nespresso
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