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Ratings Snapshot
I use many Palmer’s products and love them dearly, but this one is the best! It’s great for moisturizing, but isn’t too heavy or have a weird texture. My toddler will let me apply it to his nose and upper lip when he has a runny nose, so it doesn’t get as irritated. He even applies it himself! He won’t allow me to put anything else on his face. Please don’t ever discontinue this product!
I have been using the Palmer's cocoa butter swivel stick that works for chapped skin, stretch marks and Chapstick for years now. I have loved it ever since I first used the product. Sadly I'm down to the bud of the current one I have so I recently set out to buy another one. Sadly the stores around the city, Chicago, seem to not be caring the product anymore. I saw the Chapstick and figured I'd love it just as much but I was wrong. Upon applying the product all seemed well until about half an hour later when my lips started burning intensely and were hot to the touch. I had to compress my lips with a cold towel due to irritation. At first I didn't think it was the Chapstick but after using it again I came to realize that it in fact was.
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I have tried to order this item over several sites and unable to get information on the original Label. Label states Lip Balm. Should not suggest it is the original product. Lip Balm label is of different formula than original 100%. Lip Balm 20%
Originally posted on palmers.com
This used to be my favourite lip balm and I wouldn’t be without it. The new formula is horrible. It doesn’t moisturise, smells bad and leaves an awful colour on the lips. Won’t be buying again.
Originally posted on palmers.com
The old lip balm (marked “original”) was incredible. The new formula I won’t buy, it’s truly terrible
Originally posted on palmers.com
I have been buying the original lip balm for many years and it was the only brand I would use. The new formula is very disappointing, much lower quality. I will switch to a different brand from here, but wish that you start producing the original formula again
Originally posted on palmers.com
I loved the Original formula so much that when I travelled to the UK, I usually stocked a whole year's worth of Palmer's Lip balm. However, this year, to my surprise, the lip balm doesn't smell, feel or taste the same as the Original formula which everyone loves. At first I thought, I bought a dupe or a fake Palmer's lip balm and tried to find out why the color of the lip balm is much lighter than the previous ones I had, the smell more of a fake vanilla perfume rather than the natural vanilla & cocoa butter food smell and makes my lips white after applying it. It also dries quickly and doesn't moisturize well. Anyway, I found out that they have reformulated the lip balm by replacing the chemical sunscreens (octinoxate & oxybenzone) to physical sunscreen (zinc oxide) which explains the color, smell and feel of the lip balm. I wished the packaging states that it's a reformulation as a lot of loyal fans of the original formula will be so disappointed for not being notified when they purchased the lip balm and they expected only a new look to the packaging and not the formula itself. Also if you wanted to be provide an eco-friendly alternative then please, make a different version or line of the lip balm and sell it parallel with the original formula just like the coconut oil version and not replace an already well-established formula that people are using for decades. I have attached 3 photos of the original lip balm with the reformulated lip balm.
Originally posted on palmers.com
I'm so disappointed that what used to be one of the best lip balms on the market have changed their formula. The old ones with the "original" text on the blue line were great. The new ones, that just say lip balm are beyond horrible. The inside is a solid white block instead of the more transparent colour. Moreover, it makes your lips and mouth area look white for hours after application. PLEASE BRING BACK THE OLD FORMULA. Yours Sincerely, a disappointed, but formerly loyal customer from the UK.
Originally posted on palmers.com
Can’t believe the best lip balm available on the market has changed so dramatically to the worst! Change it back to how it was, I will never buy this new version again, waste of money and doesn’t do the job…
Originally posted on palmers.com
Please bring back your old formula. I don't understand why you had to change it? I buy that particular lip balm for years and it was the best on the market but the new one is horrible, it stinks and it dries out your lips. I'm not gonna buy it again. I will go to all shops to get as many of the old ones I can but won't buy the new one. Such a shame! Why would you change something what was absolutely brilliant in the first place? Not a happy customer
Originally posted on palmers.com
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