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I am very disappointed in this product. It says Extra Strong Hold, but it doesn't hold unless you spray a lot on your hair. I mainly only spray my bangs to keep them in place as they grow out, but they tend to fall in my face by mid-morning. The spray is very thick and clumpy. It feels like it's spitting on your hair. I would not buy this again.
Originally posted on pantene.com
I have been using Pantene hairspray for years. This new can blew my hair all over the place and surprised me to say the least! VERY DISAPPOINTED and will not purchase again.
Originally posted on pantene.com
Sorry for this review. Have been happily using pro v airspray, alcohol free and couldnt find my regular so replaced with this newer on which should be the same, just updated bottle look. The spray volume that comes out just messes up my hair, comes out too strong, too fast. Wont buy again. If I cant find the old bottle will have to switch brands. :(
Originally posted on pantene.com
Hi Jackietherr, Thank you for taking the time to get in touch with us about this product, and I'm really sorry you're unhappy. When we design our products, they go through many quality checks to ensure they reach you in perfect condition. Results vary for everyone, we’re sorry you feel that it hasn’t worked. Give us a call at 1-(800)-832-2931 (M-F 9AM – 6PM EST) and we'd be happy to discuss and try to find another Pantene product that could work for your hair type.
I used to use the old level 5 extra strong Pantene hairspray for years. I was quite disappointed when they pulled it from the shelves and it could not be bought anywhere. Yesterday I was at a shopping mall and saw that this product had come out and assumed like everyone else that used the old version that this was just a new marketing on an old product. I was sadly mistaken. Today I showered as usual dried my hair used my high-end pomade and went to spray my hair with this product. You might as well be selling an aerosol bottle filled with water. Not only did it spray like a fire extinguisher, I have no idea what's inside that bottle but it sure as hell is not hairspray. All it did was wet my entire head down. I have medium spiky hair and needless to say after I sprayed this on my hair, I immediately had to go take another shower. I looked as though somebody had poured a bucket of water over my hair. I will never recommend this product or any other new Pantene products to anyone. If the old version does not make a comeback then I'm sorry but you have lost yet another customer. Much better products out there for Less money.
Originally posted on pantene.com
This hairspray is ok. I keep buying this hair spray in replacement of my old Pantene hairspray and it does not compare to the hairspray they discontinued. It does make your hair clumpy and makes your hair look wet.
What have you done to this spray? It comes out like a fire hydrant. Please go back to the old sprayer. Like all the rest of these reviewers, this is horrible. I have used Pantene#5 for years...not any more unless you change it QUICKLY!!!!!
Originally posted on pantene.com
This new version is terrible. It sprays out very wet and tacky. The old version sprays out dry and evenly. Poor sales will reflect this change over time.
Originally posted on pantene.com
Hi Giovanna, Thank you for taking the time to get in touch with us about this product and I'm really sorry you're unhappy. We are very sorry that you are unhappy with the new formula for the Pantene Soft Curls Shaping Mousse. What you've described, about the product spraying out dry and evenly, is not something we would expect. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with our Quality Assurance Department and the rest of my Pantene Team.
Oh, P&G, what have you done? This reminds me of “new Coke” (to the 20-something compiling these reviews, Google “new Coke”). I agree with all of the other reviews. For me, one of the best aspects of the last iteration in the big can was the faultless aerosol - it consistently delivered a fine, strong spray…much better than the more expensive competition. No longer a good value. Very disappointed.
Originally posted on pantene.com
Hi ChicagoHair, We’re very sorry you’re unhappy with your purchase. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team.
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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