Ratings Snapshot
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Ratings Snapshot
I love the closeness and comfort of the shave. The pressure light is nice to teach you how to get the best shave. I love the flip-up trimmer instead of needing a separate attachment. The clean and charge cycle is clunky for a top-of-the-line razor. To do so, I have to insert the razor into the QuickClean tray, press the power button, wait for the cleaning cycle to finish, then attach the cable to the top of the razor. It wastes time for me and looks slapdash while charging, and the Norelco Shaver Cleaning System & Power Cord is not compatible with the Series 9500 razors.
[This review was collected as part of a promotion.] The old model was better design when you shave advice the lips close to the nose. This new model with large square the rotor in the middle you cannot shave on the top of your lips close to the nose. Nice look but less effective.
Hello. Thank you very much for taking the time to write this review and bringing this pain point into our awareness. When it comes to improving deficiencies of our products, we take your consumer feedback very seriously. Please don't hesitate to reach out to us on Social Media for further assistance. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
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[This review was collected as part of a promotion.] It takes a while for your skin to get accustomed to the new way of shaving. Follow the directions. My skin is very sensitive so I must use Williams Electric Shave. I used a Braun Razor for many years but decided to try something new. The 9000 provides a very close shave.
Originally posted on philips.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Let's begin with the actual shave; it's close and comfortable. One might then ask, "Why the 3 star rating?" It's simply this: the designers did not take into consideration what is required by the shaver to have to get that close, comfortable shave. The issue essentially in the redesign of the head, opting for pentagonal rather than circular shaped heads. The result of this odd design (perhaps brought about by the requirements of the cleaning pod?) is that the shaver must be rotated 90 degrees while shaving under the nose on the upper lip "if" you want to get the hairs closest to the nose. If you examine the distance from the cutting heads to the edge of the head assembly, you'll discover that when holding the shaver in a normal position with the two heads on the top over the single head underneath, the distance to the cutting blades/combs is actually greater than it is on either side which can be achieved only if you rotate the shaver 90 degrees either right or left. And the same issue holds true under the ear "if" you expect to get the closest possible shave there. This need to rotate the shaver is awkward and if you are older or have arthritic hands it becomes very uncomfortable almost to the point of impossible to achieve. So you have a great shave on the cheeks, on the chin and in general on the neck but you have only a mediocre shave under the nose, under the ears and at the jawline on either side. I want to add that I appreciate Philips making the shaving head assembly a flip-top one on a hinge along with a flip open trimmer also on a hinge so that it is no longer necessary to carry an extra trimmer nor is it necessary to completely remove the assembly head to clean the shaver under a tap. The cleaning pod is a reasonable accessory albeit not a necessary one and certainly not equal to the older cleaning module that was powered by being plugged into an outlet rather than the motor on the shaver itself. The result of this is that the shaver once it has run for a minute in the cleaning module is not dried by an internal heating coil but sits wet and dripping inside the module making it necessary to remove it later that day to air dry it "if" you want a dry shaver the following morning. Lastly, the shaver's handle is NOT ergonomic unlike the Prestige and the earlier 8000 and 9000 series shavers. This makes it difficult once more to hold the shaver comfortably and make those 90 degree turns. What can I say about the pressure indicator lights? They're fine for novices and even then, once they learn the proper pressure (a week's shaving should suffice), the pressure lights become a distraction (I turned mine off after a couple of days). The app is gimmicky in my opinion UNLESS you are a novice and need reminders to make circular motions while shaving. Would I buy this shaver again? Probably not. It is no match for my much older 9721 shaver now fitted with the newer SH98 heads (and soon to be SH91).
Originally posted on philips.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Awesome in every way. Shaves as close as my best blades, but easier and less messy. Battery life is crazy long. Extremely easy to clean. The pressure-training lights have been very effective in giving me perfect feedback for the best possible shave.
Originally posted on philips.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Good shaver so far. It shaves pretty close and I don't have to push too hard against my skin. I am expecting 15% of my next cleaner purchase.
Originally posted on philips.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Despite the daily rinsing and cleaning in the round container using your cartridges, the only time the blue desplays is when cleansing is in process. Getting replacement cleaning cartridges has not been an issue with shaver performance.
Originally posted on philips.com
Reviewer received an incentive in exchange for their honest opinion.
Such a smooth shave! I love the app that helps keep track of how much time it took for shave, how much pressure was applied etc. Aesthetically also very pleasing.
Originally posted on philips.com
[This review was collected as part of a promotion.] Gives me a close shave and holds the charge a very long time.
Originally posted on philips.com
Reviewer received an incentive in exchange for their honest opinion.
Finally Philips listen to customer complain and put on clip on trimmer
Originally posted on philips.com
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