Ratings Snapshot
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Ratings Snapshot
Even through major storms and winds it stayed on the table and is big enough to cover a large picnick table and more on each side!!
My wife bought this canopy for me. At first I loved it but not anymore. Pros: 1. Clamp is strong and sturdy. 2. Tilt is a great feature. Cons: 1. Canopy dries out in one summer. 2. Replacement canopy is only available by manufacturer and cost $100, same as full item price. 3. Warranty requires original packaging. I don't keep the boxes unless there is an immediate issue. Electronic records should suffice the purchase and I know they will not re-use the original packaging.
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Like others here, we get questions about this every time we set it up wanting to know how to get one. We bought the first one, the original version with the green cover that did NOT tilt, as a gift. We loved it so much we decided to get one ourselves but waited too long and the new version was out that has the tan top and it tilts. We prefer the green and only giving this 4 stars because of the tilt feature. It's a nice feature if you want it and will use it, but we don't and prefer the stronger stability of the original version that did not tilt. Unfortunately, that version is not available anywhere and appears now this version is difficult to find. Retired now, so we are spending a lot of time in the RV and getting a lot of use out of this and thus a lot of questions. Hope it is still being manufactured and that someday they'll bring back to original version. If you find one, get it. May not be around much longer!!!
Originally posted on shelterlogic.com
Have used this canopy for camping for several years and love it. Goes up and down in 10-15 minutes (one person only too). Adjustable height and tilts also-keep up with the ever moving sunbeams. Fits every camp table we’ve encountered. Sturdy in fairly strong, gusty winds. Want to buy one for my daughter, but it’s “out of stock” .Hope this is temporary.
Originally posted on shelterlogic.com
Hello, We are very happy to see that you are pleased with your unit. For replenishment details, please call in at 1-800-932-9344.We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!
The Tilt mount locking mechanism is weak. A gust of wind broke the lock. Cool idea but needs to have a stronger lock. Would suggest a version without the tilt mechanism.
Originally posted on shelterlogic.com
I love this canopy but the product was damaged when arrived. I have been trying for a couple of months to get the arm clamp replaced. I did not want to go through the hassle of returning the whole product when the arm clamp is the only piece I need. I have not been able to get any help. I have spoken to 3 different reps and they all tell me the same thing. They have opened a case but no one has contacted me about the part I need. I see there is a 1 year warranty on the product so I would really like someone to get back with me and get this resolved.
Originally posted on bedbathbeyond.com
I bought this about 5 years ago. After getting used to it's set up this functions very simply.
Originally posted on shelterlogic.com
Used 6 times and lock mechanism broke won't hold canopy up in upright position. Took covers off, plastic bushings and pot metal. Poorly constructed, would not recommend.
Originally posted on shelterlogic.com
Hello, We are very sorry to hear about what happened to your canopy! Your model does have a one year warranty and if you are within this time period we suggest filing a claim at the link provided below. One of our warranty reps will be able to review your case and provide a solution. https://www.shelterlogic.com/support/forms/warranty-claim/
I love this canopy. We set it up for the first time and the tab on one of the arms is broke. Very disappointed
Originally posted on bedbathbeyond.com
Pivot mounts do not swivel as stated in product description and in the answer to a couple of different people in the Q&A portion. I bought this for a porch railing. Now I will have to fabricate pieces to mount this onto.
Originally posted on bedbathbeyond.com
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