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details
about the product
Hide- Push button control
- Automatic shut off
- Cast aluminum heating plate with ceramic coating provides better results than ever
- Micro metal steam head with multiple holes for steam distribution
- Constant steam and steam burst option at 35 g/min
- Light indicator to know when the device is ready to use
- 52 oz. water tank
- Ergonomic stay cool comfort handle
- 1700 watts of power
- Can even be used to refresh and sanitize your home
- Measures 19" L x 12" W x 18" H
- Cord measures 6' L
- Small and lightweight
- 80% plastic/20% metal
- 1-year manufacturer's warranty
- Imported
- Model IS8421U1
- skuId: 68535131
specifications
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From the Manufacturer
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Ratings & Reviews
Ratings Snapshot
It worked well until it didn't steam anymore after just 14 months . The manual didn't offer a solution. Is there a remedy?
After a long research effort to find a good steamer: we decided on this one. Some of the reviews mentioned that they had issues with it leaking but thought maybe we can get lucky…I didn’t open our unit right away, so it wasn’t until about a month later when we first put it to use…it was leaking from the bottom and it wasn’t producing a heavy steam as I thought it would. I tried to return it to Bed Bath & Beyond- but they told me they no longer return anything that is considered “ electronic “…call the manufacturer….so I called the manufacturer- and they do not make returns either! So please do not waste your money on this! I took chance and obviously Now I’m stuck with it! I should have just purchased a smaller one - that would have done exactly the same job this big so-called pro does!
Response
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Hello, we are so sorry to hear about your expereince! We would like to try and further assist you with this issue. We would like to kindly request that you please contact our customer service team directly through our website at rowentausa.com/contact or by phone at 1-800-769-3682 and we can see if we can resolve this issue for you. We apologize for any inconvenience this may have caused!
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The pole locks don’t lock. The steam takes forever to start and it’s very weak. Does not fix any wrinkles.
Does not steam that well. I would not recommend buying it.
I bought this two days ago. Steamhead handle and hose scorching hot, the bulky heat mitt shields your hand a bit from being burned but the steamers hose is not insulated enough to protect forearms from being burned. Very disappointed in this product, dangerous on many levels.
Originally posted on rowentausa.com
I like the older version better this one leaks a little too much for me. Maybe I’m doing something wrong but it’s a good machine I’m going to keep using it to see if maybe I’m doing something wrong, but I don’t think I am. Will keep you posted
I chose this steamer because of the compact size, although being a full sized steamer. We don't use it very often and despite that... while using it one day it stopped working all of a sudden. We are very disappointed. Used to have another steamer that worked for years and years.
Response
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Hello Fer, we are terribly sorry to learn about your experience with your steamer! We completely understand your concern in this matter. At Rowenta, we strive to produce the ultimate solution for all of your garment care needs. We regret to learn this was not achieved in your instance. We would be happy to learn more about your experience and try to assist you further. Please contact our Rowenta Customer Service Team directly through our website at rowentausa.com/contact or by phone at 1-800-769-3682. We sincerely apologize for your experience, and we look forward to working towards a resolution!
I like the steamer itself; however, the one shipped from Bad Bath & Beyond was used, with some parts cracked. I retuned it and purchased the same item elsewhere, which I now enjoy.
Please don't spend your money on this. It did fine for the 6 weeks that we had it and then stopped heating or working. No information in manual on how to troubleshoot this thing. Not recommended at all. Grateful to have purchased this with a credit card that has purchase protection.
Response
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Hello Jen, thank you for your review and for bringing this to our attention. We are terribly sorry to learn about your experience with your steamer! We completely understand your concern in this matter. We would be happy to learn more about your experience and try to assist you further. Please contact our Rowenta Customer Service Team through the Rowenta USA website at rowentausa.com/contact or by phone at 1-800-769-3682 for further assistance. Additionally, we would like to inform you there are some troubleshooting instructions located on page 6 of the User's Manual that can be used in the interim as you await communication with our team. We sincerely apologize for your experience, and we look forward to working towards a resolution!
[This review was collected as part of a promotion.] An amazing simplistic steamer that delivers a powerful burst of steam to care for all your garment needs. Ready to steam in less than a minute for all your quick on-the-go needs whether it is a garment, curtains, table cloth, or bedspread. So many uses to allow you to freshen and sanitize around the home. The steam control kills bacteria and eliminates odor on fabrics. This is a professional style steamer to meet all your steaming needs across all fabrics in the home and out. Make sure you have a water softener in your home to prevent hard water buildup in the nozzle and tank.
Originally posted on rowentausa.com
Response
|Hello Charriess, We are delighted to hear that you are fond of the Rowenta Pro Style Care Garment Steamer! Your kind comments truly mean a lot to us. At Rowenta, we strive to produce the ultimate solution for all of your garment care needs, and we are thrilled to see that this has been achieved in your instance. We hope that you continue to enjoy this professional style steam by Rowenta for all your future garment care needs!
Reviewer received an incentive in exchange for their honest opinion.
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Questions & Answers
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shipping & returns
Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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