Shark AI Robot® Self-Empty XL Vacuum in Black

We purchased our AI Shark Robot with XL Self Clean technology. We are more than pleased with how it works! It made its first explore map and it was perfect with all the furniture laid out correctly. We’ve completed a whole house clean for 1400 square feet and have made two room ultra cleans and the battery stayed strong for all operations. The robot has a soft touch when going up to furniture or anything that it needs to work around. It is much more efficient than our last Neato vacuum and the self empty feature is a big help. I would recommend this vacuum!

I bought this 2 months ago. This vacuum is wonderful. It does an awesome job cleaning!!!

I suspect this would have been a recommended and five-star review had I received the version with two side brushes. The CleanEdge blower is doing nothing for me. I think it's too high off the ground to blow dirt from the edges. Sometimes it's the right side of the vacuum or the back of the vacuum (where there is no side brush or blower) that faces the wall, especially as the bot turns. Then the vacuum doesn't get close enough to the wall for the central brush to pick up the dirt near there (especially when using the map). Now I have a ring of debris around my edges and need to get out a handheld vacuum to pick it up. This seems like a design flaw in these new units... (I had the version with two side brushes before and it did not have these problems. I had mailed it back and received this newer version when I realized the first one I received had been used by a prior customer.)

We have been using the shark for almost a month now and it works great! No issues at all. This vacume robot work very well and keeps the floors clean!

No longer holds a charge. Even when left on base properly. It says charging but never charges enough to do any type of cleaning. Tried to order a replacement battery but none in stock. Extremely disappointed and will go with another brand this next time.

I have had this product for a little over a year. Now it wont hold a charge. Its placed properly on the docking station and shows its charging but never charges to run and clean. Very disappointed with this product.

[This review was collected as part of a promotion.] The Shark robot XL saves so much time and energy. I love that it can be controlled by my phone. I broke my arm and have trouble using a regular vacuum. It does a great job picking up dirt and pet hair. It recharges and keeps working until the area is clean and then empties into the dirt receptacle.

I wish I wouldn’t have purchased this vacuum as I already had a Roomba that I loved but wanted a bag less option to not have to keep buying bags. This vacuum was challenging to set up and one issue aftwr the next teying to get it connected initially then after mapping the house it went back to the dock and disconnected. I had called support a few times and they told me when the robot disconnects I have to delete and add it again. This happened every time it would return to the dock to charge so it would never even finish a job nor could I use the programming cleaning schedule features. I’m not sure if I have a defective one or if this is a recurring problem but the representative made it seem like others may be having the same issue when he said we’re working on trying to come up with an alternative solution to this problem.