Ratings Snapshot
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Ratings Snapshot
Got this for my mom for a Christmas present. Currently in the main level of a 3 level home. Had it map out a small 700sqft area. I must say I'm so impressed I will be buying 2 more for the other floors as well as a lift away shark vacuum to replace the bulky premium upright vacuum mom currently has. The amount of dog hair, dust, and dirty the shark RV2001 picked up after running the upright was quite surprising. I recommend this robot vacuum hands down.
I got the robot and have used it a total of 8 hours. One side brush will no longer spin and is even hard to turn manually with the machine off. The other side is easy to spin. This leads to it cleaning for one to two minutes sometimes even less then that and saying error side brush stuck and shutting down. I have replaced the side brush with a new and it did nothing to solve the issue. The website is zero help with troubleshooting and no where else online can you find help on the side brush motor issues. The app is neat but other then that I will be returning it to try to get a refund.
Thank you for taking the time to provide us with your review on the Shark AI Robot VACMOP. We are sorry to hear of the experience you had and we would like to learn more to assist you with the issues you are having. We would like to invite you to send us your contact information and a brief description of the issue via email at helpfulshark@sharkninja.com so we can reach out to you directly, or if you prefer you can reach out to our AI Robot Specialists at 1-855-460-5425 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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[This review was collected as part of a promotion.] I am so super excited about my new shark robot...this thing is amazing...I have little one running around dropping crumbs all day and this robot is absolutely the best...it picks up every little thing...it even goes under the couch and beds...I am very excited and happy to have it and have recommended it to all of my family and friends...
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I received the Shark US - Shark AI Robot R211 (RV2011), and it arrived just in time for spring cleaning. The Shark Robot is easy to install, plug in, very simple to start, sweeps up a dramatic amount of crumbs, lint, etc, and is relatively quiet for a vacuum!! Makes this mom’s job easier!!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This was literally take out of the packaging, put 2 pieces on the bottom (feelers for not bumping into things) & mine was fully charged. There is an app that you can use for when not at home or away from it, you can do a few other things on it as well, but the reviews are at a 3.4 ☆'s for the app & I didn't even open the app the first few rides I used it. It wasn't connected to wifi, I literally turned it on, sat it down and it started cleaning. The amount of tiny particles it can get is crazy, it goes under furniture, has very precise movements & sensory functions & is SO EASY to use (without the app). I do wish there was a better option for discarding everything bc it can get messy, especially the first few times you use it. Overall, I'm SUPER pleased with this robot & may connect to wifi if I feel the need. But, it runs so smoothly & doesn't make near as much noise as a regular vacuum. I like how it speaks to you once docked & takes up such a tiny space, I'm loving everything about my Shark AI Robot!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This is such a great time saver and product. I love that I don’t have to do a thing and the house is vacuumed. I keep small dogs at my house regularly and try to use a vacuum sweeper regularly. Even after running this the day before, the Shark collected an embarrassing amount of dirt and hair. Little rotating brushes were able to get corner debris and the unit got under furniture. It also didn’t run into the dog’s water bowls or move their dog bed around like the classic Shark this one is replacing for me. Last, I was impressed by a long running time. It really must have gone 45 minutes to an hour and did the kitchen, kitchen table area, living room, dining room, hall and half bath!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This Shark Robot is amazing! It is very easy to set up and works great with the mapping and avoiding furniture and such. It stays charged for a pretty good amount of time and I haven't had any issues with it! It's definitely nice to just turn on and let it do the work for you, just one less chore I have to worry about!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] Great product! As always Shark didn't disappoint! Works amazingly well. Easy to set up. This thing is a lifesaver. I feel as I am always pressed for time and this handy little thing gives me one less chore to worry about!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I've only used my Shark AI Robot Vacuum a few times and am still on the fence about it. It has an issue with animal hair and is requiring me to presweep each and every use otherwise it just pushed piles around. It hasn't seemed to matter if I use it days consecutively or if I wait days in between, the issue is the same. It is amazing with mapping and cleaning around the furniture, doesnt miss any floor. Charge is long lasting. Would be great for those who don't have animals or at least animals who don't shed AT ALL. Would recommend the Shark brand, this vacuum specifically is not so much for me.
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This is a really neat product. This was my first use of a robotic vacuum. The set up isn't to bad, and once set up you really do not know it is going unless it comes into your room. Set it to operate while you are not home and the only reason you know it works is the lack of debris on the floors. Really a neat product.
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
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