Ratings Snapshot
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Ratings Snapshot
Got this for my mom for a Christmas present. Currently in the main level of a 3 level home. Had it map out a small 700sqft area. I must say I'm so impressed I will be buying 2 more for the other floors as well as a lift away shark vacuum to replace the bulky premium upright vacuum mom currently has. The amount of dog hair, dust, and dirty the shark RV2001 picked up after running the upright was quite surprising. I recommend this robot vacuum hands down.
I got the robot and have used it a total of 8 hours. One side brush will no longer spin and is even hard to turn manually with the machine off. The other side is easy to spin. This leads to it cleaning for one to two minutes sometimes even less then that and saying error side brush stuck and shutting down. I have replaced the side brush with a new and it did nothing to solve the issue. The website is zero help with troubleshooting and no where else online can you find help on the side brush motor issues. The app is neat but other then that I will be returning it to try to get a refund.
Thank you for taking the time to provide us with your review on the Shark AI Robot VACMOP. We are sorry to hear of the experience you had and we would like to learn more to assist you with the issues you are having. We would like to invite you to send us your contact information and a brief description of the issue via email at helpfulshark@sharkninja.com so we can reach out to you directly, or if you prefer you can reach out to our AI Robot Specialists at 1-855-460-5425 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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[This review was collected as part of a promotion.] I got this Shark Robot vacuum cleaner and I absolutely love this thing. It does such a great job cleaning my floor. And the best part about it is I don't have to push an upright anymore because this Baby cleans my floors so good! 10 out of 10. I love it!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I am so super excited about my new shark robot...this thing is amazing...I have little one running around dropping crumbs all day and this robot is absolutely the best...it picks up every little thing...it even goes under the couch and beds...I am very excited and happy to have it and have recommended it to all of my family and friends...
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I received the Shark US - Shark AI Robot R211 (RV2011), and it arrived just in time for spring cleaning. The Shark Robot is easy to install, plug in, very simple to start, sweeps up a dramatic amount of crumbs, lint, etc, and is relatively quiet for a vacuum!! Makes this mom’s job easier!!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] I have been using this Shark AI R211 for a few weeks. I love how I can use my phone to control it. I love that it takes one large chore off my list. It picks up cat and dog hair also. I love how clean it leaves my house. It is so easy to use.
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] The Shark AI Robot Vacuum RV2011 makes maintaining a clean home so much easier. I really like the fact that this IQ Navigation has AI Laser Vision, which means that it can "see" and avoid objects that might be in the way, such as a shoe or toy. That takes the stress away from always having to be sure that everything is up off of the floor before it starts to clean. It avoids random objects in the way. It was easy to connect to the internet by closely following the enclosed directions. The little side brushes are a snap to install. It must be charged for six hours before first use. This is a good time to download the app and become familiar with it. Next, set the time that the cleaning needs to be scheduled. I set it for early in the morning. I love how it adapts to our home, as it cleans row by row. It does an amazing job, and is essential for busy households with kids and pets. Not only does it save time by cleaning on schedule, but it seems to do a better job than other floor cleaners. I have multi floor surfaces, and it glides over hardwood, tile, and area rugs easily and efficiently. The battery life seems more than adequate, and when it's done cleaning, it self docks to recharge for the next cleaning. I love that I can control it to just clean certain rooms as well. I love how my new "maid" continues to keep my home floors clean, and it never asks for a raise, although it's much deserving of one. I love the Shark AI Robot Vacuum! Now, if only it could load the dishwasher, my life would be perfect.
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This was literally take out of the packaging, put 2 pieces on the bottom (feelers for not bumping into things) & mine was fully charged. There is an app that you can use for when not at home or away from it, you can do a few other things on it as well, but the reviews are at a 3.4 ☆'s for the app & I didn't even open the app the first few rides I used it. It wasn't connected to wifi, I literally turned it on, sat it down and it started cleaning. The amount of tiny particles it can get is crazy, it goes under furniture, has very precise movements & sensory functions & is SO EASY to use (without the app). I do wish there was a better option for discarding everything bc it can get messy, especially the first few times you use it. Overall, I'm SUPER pleased with this robot & may connect to wifi if I feel the need. But, it runs so smoothly & doesn't make near as much noise as a regular vacuum. I like how it speaks to you once docked & takes up such a tiny space, I'm loving everything about my Shark AI Robot!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This is such a great time saver and product. I love that I don’t have to do a thing and the house is vacuumed. I keep small dogs at my house regularly and try to use a vacuum sweeper regularly. Even after running this the day before, the Shark collected an embarrassing amount of dirt and hair. Little rotating brushes were able to get corner debris and the unit got under furniture. It also didn’t run into the dog’s water bowls or move their dog bed around like the classic Shark this one is replacing for me. Last, I was impressed by a long running time. It really must have gone 45 minutes to an hour and did the kitchen, kitchen table area, living room, dining room, hall and half bath!
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
[This review was collected as part of a promotion.] This vacuum works well for keeping everything tidy in between cleanings. It runs when you ask it and will cover my entire house(single story) while I’m at work. It’s nice to always have a freshly vacuumed house. There are some things I don’t like, it does get caught under things occasionally. My son’s dresser specifically, it has a gap big enough to get under it but the has trouble getting out. We also have a kitchen floor mat by the sink and it will sometimes get stuck between that and the overhang of the cabinets. I have 2 choices for this, either close the door to my sons room and not let it get vacuumed or take the risk of it getting stuck in there and not vacuuming the rest of the house. I normally will just close his door. Overall it’s a good product that does what it should.
Originally posted on sharkninja.com
Reviewer received an incentive in exchange for their honest opinion.
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